May 14, 2020, 11:57 am
Last edit by: realgaga
'Extending Our Commitment' policy has ended as of Oct 1st 2022.
Please see 'Schedule Change' policy below.
Web Version PDF Version
Important: Read the disclaimers and changes below before reading the policy.
Disclaimers:
ALL TIMES/DATES IN DOHA TIME (GMT+3)
Wiki maintained by realgaga
Please see 'Schedule Change' policy below.
Web Version PDF Version
Important: Read the disclaimers and changes below before reading the policy.
Disclaimers:
- The version of the policy at the time of change applies.*
- This document was made for viewing by travel agents, not passengers.
- You must call in to make the changes to your ticket since fees are waived manually.
- This policy is in addition to the fare rules of your ticket.
- Conditions of Carriage still apply.
- It is expected that there will be more changes to the policy in the future and Qatar Airways can amend the policy without prior notice.
ALL TIMES/DATES IN DOHA TIME (GMT+3)
Wiki maintained by realgaga
Covid-19: Book with Confidence QR Policy
May 16, 2020, 1:12 am
#617
Join Date: Oct 2016
Programs: Qantas Frequent Flyer, KrisFlyer, Bonvoy (ugh), Mileage Plan
Posts: 5
I had some success yesterday booking IST-SIN and changing it to IST-SYD. Original fare was all in R and rebooked fare was in D (outbound) and I (inbound).
My auntie (who I purchased the original ticket for) had no love from the Turkish QR office staff but the Polish call center staff were pretty helpful, and only waited 2 minutes to get through too. He changed the fare to my requested dates and flight numbers no muss, no fuss!
After searching all pairs between IST and <5000 miles to SYD I found that IST-SIN was the cheapest at $2525 AUD (approx $1620 USD). Checking again today it looks like they have zeroed out the cheaper fare classes and am seeing a lot of routes with only tickets available in J/C, some in D. The same original IST-SIN ticket now costs $7260!
This gives me hope that the promotion will persist however, it's clear that QR have cottoned on and are intent on extracting more $ from us for the trouble...
My auntie (who I purchased the original ticket for) had no love from the Turkish QR office staff but the Polish call center staff were pretty helpful, and only waited 2 minutes to get through too. He changed the fare to my requested dates and flight numbers no muss, no fuss!
After searching all pairs between IST and <5000 miles to SYD I found that IST-SIN was the cheapest at $2525 AUD (approx $1620 USD). Checking again today it looks like they have zeroed out the cheaper fare classes and am seeing a lot of routes with only tickets available in J/C, some in D. The same original IST-SIN ticket now costs $7260!
This gives me hope that the promotion will persist however, it's clear that QR have cottoned on and are intent on extracting more $ from us for the trouble...
May 16, 2020, 2:06 am
#620
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 451
I have MXP to CMB booked in J. Will it be possible to change to LHR to CMB? If not for the outbound then perhaps for the inbound?
Also can Qatar make this change for me even if I booked through an online travel agent?
Thanks
Also can Qatar make this change for me even if I booked through an online travel agent?
Thanks
May 16, 2020, 2:09 am
#621
Join Date: May 2017
Location: PRG
Programs: British Airways
Posts: 234
by my understanding only destination and not the origin can be changed.. also this is applicable only to tickets booked directly on QR website
May 16, 2020, 2:50 am
#622
Join Date: Jul 2016
Posts: 156
May 16, 2020, 3:01 am
#623
Join Date: May 2011
Location: CGN
Programs: DL PM, HH Gold
Posts: 108
Man, saw a 1500€ FRA-HKG flight last night that I wanted to change to SYD... now up to 5500€ this morning. Should have pulled the trigger. Can’t find any cheap flights ex FRA or MUC (or any airports in Western Europe for that matter) to Asia now. Oh well.
May 16, 2020, 3:13 am
#624
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
Dont feel too bad. I put a $600 J PNH-SGN on hold to change to go PNH-DOH-AKL which some bloggers had success doing. But didn’t pull the trigger because I was unsure how this would develop. Then today they said fifth freedom routes were not eligible, but they were yesterday.
May 16, 2020, 3:16 am
#625
Join Date: May 2017
Location: PRG
Programs: British Airways
Posts: 234
May 16, 2020, 3:17 am
#626
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
May 16, 2020, 3:18 am
#627
Join Date: Mar 2016
Location: Doha, Qatar
Posts: 374
What is everyone using to calculate the distance? Just a simple Google search or an actual website? I’ve seen a couple of websites that give quite different figures to Google so I want to be absolutely sure I am well within the 5,000 miles.
May 16, 2020, 3:21 am
#628
Join Date: Jan 2014
Location: London
Posts: 16
May 16, 2020, 3:23 am
#629
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 451