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Old May 14, 2020, 11:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: realgaga
'Extending Our Commitment' policy has ended as of Oct 1st 2022.
Please see 'Schedule Change' policy below.

Web Version PDF Version


Important: Read the disclaimers and changes below before reading the policy.

Disclaimers:
  • The version of the policy at the time of change applies.*
  • This document was made for viewing by travel agents, not passengers.
  • You must call in to make the changes to your ticket since fees are waived manually.
  • This policy is in addition to the fare rules of your ticket.
  • Conditions of Carriage still apply.
  • It is expected that there will be more changes to the policy in the future and Qatar Airways can amend the policy without prior notice.
*You are welcome to pursue legal action with QR and prove this wrong. We are merely warning you what will happen when you call in and perform a change.
ALL TIMES/DATES IN DOHA TIME (GMT+3)

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Covid-19: Book with Confidence QR Policy

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Old Jul 30, 2021, 3:45 am
  #2941  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
I really would just like to thank everyone in here. With all these schedule changes, cancellations, constantly adapting policies, moving operating days, and all the other BS that’s been involved with these QR tickets since we booked them over a year ago, I would be totally lost without you guys. The information and resources people have provided to me here have been immensely helpful.

A very big thank you to all of you!
SK AAR, Alfredbali and ISTFlyer like this.
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Old Jul 30, 2021, 3:55 am
  #2942  
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Join Date: Jul 2006
Location: Hong Kong, France
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Spending 4 nights in Cambodia might not be great given all the entry requirements (need visa, health insurance , 14-day quarantine etc..)
https://www.gov.uk/foreign-travel-ad...y-requirements
brunos is offline  
Old Jul 30, 2021, 4:00 am
  #2943  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,985
Originally Posted by NWplatinum
I really would just like to thank everyone in here. With all these schedule changes, cancellations, constantly adapting policies, moving operating days, and all the other BS that’s been involved with these QR tickets since we booked them over a year ago, I would be totally lost without you guys. The information and resources people have provided to me here have been immensely helpful.

A very big thank you to all of you!
You deserve a reward for calling up the inept QR call centre as much as you did.
Schwann is offline  
Old Jul 30, 2021, 4:00 am
  #2944  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
Originally Posted by brunos
Spending 4 nights in Cambodia might not be great given all the entry requirements (need visa, health insurance , 14-day quarantine etc..)
https://www.gov.uk/foreign-travel-ad...y-requirements
Thanks for this I was actually just going to research it. I was hoping that all that was going to go away by the time my trip comes up in January 2022. However if it doesn’t, I’m not sure what Qatar wants me to do?

Remember the crazy days where we’d get some great mileage runs for a few days and be able to go in and out of the country for the deal? Wow we’re we crazy back then!
NWplatinum is offline  
Old Jul 30, 2021, 4:12 am
  #2945  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,985
Originally Posted by NWplatinum
Thanks for this I was actually just going to research it. I was hoping that all that was going to go away by the time my trip comes up in January 2022. However if it doesn’t, I’m not sure what Qatar wants me to do?

Remember the crazy days where we’d get some great mileage runs for a few days and be able to go in and out of the country for the deal? Wow we’re we crazy back then!
Just go to Dubai!
Schwann is offline  
Old Jul 30, 2021, 4:33 am
  #2946  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Originally Posted by Schwann
Just go to Dubai!
Exactly, Phnom Penh is not likely to open anytime soon.
ISTFlyer is offline  
Old Jul 30, 2021, 4:38 am
  #2947  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
I’m not sure they’d let me switch to dubai which isn’t anywhere close to PNH. Is there another SE Asian country which seems to be opening sooner? I thought I was limited to within 500 miles anyway? I haven’t checked the news, but what’s so bad with Cambodia? Surely things will pick up and be better by the winter months which is their high time for tourists.
NWplatinum is offline  
Old Jul 30, 2021, 5:16 am
  #2948  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,985
Thailand is your other option.
Schwann is offline  
Old Jul 30, 2021, 12:35 pm
  #2949  
 
Join Date: Mar 2017
Programs: Accor ALL Gold, BAEC Gold, HHonors Gold, Marriott Gold
Posts: 69
Originally Posted by Tobias-UK
Notwithstanding the account is now closed, your rights and protections under the Consumer Credit Act persist.
It may fall to that. I’ve had 1 out of three transactions refunded today…hoping the other two come through in the next few days. If not, I’ll be picking up with the credit card provider.
marcokng is offline  
Old Jul 31, 2021, 4:35 am
  #2950  
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Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,542
Originally Posted by NWplatinum
I’m not sure they’d let me switch to dubai which isn’t anywhere close to PNH. Is there another SE Asian country which seems to be opening sooner? I thought I was limited to within 500 miles anyway? I haven’t checked the news, but what’s so bad with Cambodia? Surely things will pick up and be better by the winter months which is their high time for tourists.
Unfortunately covid has demonstrated that it has no seasonality. It initially was believed that is might be winter disease like influenza, but evidence has proven that wrong.
Despite very limited testing, Cambodia has an explosion of cases since April. And it does not have extensive hospital facilities like Dubai. The crisis with the delta variant might slow down in the next six months, but new variants could appear. Personally, I would not like to be trapped in a country with limited hospital care. And the numerous cases of long covid that I see around me (mild symptoms when infected, but many sequels months thereafter) would make me very cautious.
brunos is offline  
Old Jul 31, 2021, 5:20 pm
  #2951  
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Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,005
Originally Posted by NWplatinum
I haven’t checked the news, but what’s so bad with Cambodia? .
Maybe this:

IAN-UK is online now  
Old Aug 3, 2021, 6:50 am
  #2952  
 
Join Date: Oct 2005
Location: MUC
Programs: black is magic
Posts: 879
What are the rules regarding ticket validity?
I booked a ticket in March 2020 from EU -> SYD for December 2020, had to reschedule to March 2021 and then November 2021. As it looks very unlikely to travel in 3 months we would prefer to postpone by 1 year to November 2022. Obviously this would be 2.5 years after the initial ticket was bought, but since the last change/issue was in March 2021, it would be 1.5 years from last re-issue.

Would the change to Nov 2022 be possible? Obviously only if the rules get changed for travel till end of 2022.
BTA likes this.

Last edited by Thomas_B; Aug 3, 2021 at 7:00 am
Thomas_B is offline  
Old Aug 4, 2021, 5:53 am
  #2953  
 
Join Date: Mar 2017
Programs: Accor ALL Gold, BAEC Gold, HHonors Gold, Marriott Gold
Posts: 69
Originally Posted by marcokng
It may fall to that. I’ve had 1 out of three transactions refunded today…hoping the other two come through in the next few days. If not, I’ll be picking up with the credit card provider.
Just reporting back…after 8 weeks, all funds have finally been refunded back to me.
marcokng is offline  
Old Aug 4, 2021, 9:00 am
  #2954  
 
Join Date: Jul 2021
Posts: 12
Originally Posted by marcokng
Just reporting back…after 8 weeks, all funds have finally been refunded back to me.
Wow 8 weeks! Congratulations nevertheless.
Any insight into what caused the delay?
I am now waiting 3+ weeks for my refund. Any suggestion of what I should/should not do?
rockyHouse is offline  
Old Aug 4, 2021, 6:38 pm
  #2955  
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Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,279
What are the updated rules for rerouting due to involuntary changes?
TravelingZoomer is offline  


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