Covid-19: Book with Confidence QR Policy

    Hide Wikipost
Old Oct 1, 22, 8:11 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: realgaga
Wiki Link
'Extending Our Commitment' policy has ended as of Oct 1st 2022.
Please see 'Schedule Change' policy below.

Web Version PDF Version


Important: Read the disclaimers and changes below before reading the policy.

Disclaimers:
  • The version of the policy at the time of change applies.*
  • This document was made for viewing by travel agents, not passengers.
  • You must call in to make the changes to your ticket since fees are waived manually.
  • This policy is in addition to the fare rules of your ticket.
  • Conditions of Carriage still apply.
  • It is expected that there will be more changes to the policy in the future and Qatar Airways can amend the policy without prior notice.
*You are welcome to pursue legal action with QR and prove this wrong. We are merely warning you what will happen when you call in and perform a change.
ALL TIMES/DATES IN DOHA TIME (GMT+3)

Wiki maintained by realgaga
Print Wikipost

Old Jul 23, 21, 7:40 am
  #2926  
 
Join Date: May 2014
Programs: BA GGL, Gold for Life
Posts: 507
Originally Posted by IAN-UK View Post
Sometimes it's better to suck it and see rather than seek advice on here. Though it's always good to report back - so thanks!
Yes, at times there appears to be more heat than light on this thread, so it's always good to hear practical results in addition to pontificating.
GGLwannabe is offline  
Old Jul 23, 21, 12:38 pm
  #2927  
 
Join Date: May 2021
Posts: 399
Originally Posted by realgaga View Post
As long as you didn't press 'acknowledge changes', you are entitled to 1 free change or a free refund. You should still require award availability.
Just to report back, I was able to change to a different date irrespective of award availability, which was very handy given the lack of award space during August.
realgaga likes this.
KingCanute is offline  
Old Jul 24, 21, 2:32 am
  #2928  
 
Join Date: Oct 2019
Posts: 36
Just wanna share that I've been able to change my flight details for a third time, with different fare classes each time and without having to pay any fare difference.

Shared details on my blog. Hope it helps some of you!

https://suitesmile.com/blog/2021/07/...e-policy-hack/
suitesmile is offline  
Old Jul 24, 21, 5:01 am
  #2929  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Kimpton Inner Circle Diamond
Posts: 3,120
Originally Posted by suitesmile View Post
Just wanna share that I've been able to change my flight details for a third time, with different fare classes each time and without having to pay any fare difference.

Shared details on my blog. Hope it helps some of you!

https://suitesmile.com/blog/2021/07/...e-policy-hack/
what fare did you go from and to?
NWplatinum is offline  
Old Jul 26, 21, 8:56 am
  #2930  
 
Join Date: Oct 2019
Posts: 36
I think it was initially D, then J, and now I.
suitesmile is offline  
Old Jul 28, 21, 10:18 pm
  #2931  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Kimpton Inner Circle Diamond
Posts: 3,120
Just got an email from Qatar saying my flight to Cambodia was canceled on January 8 returning January 13. Is this cause theyre canceling service there or theyre operating a limited service? Im just leaving it as is so I have that free change.

Perhaps ISTFlyer can help me with this one.
NWplatinum is offline  
Old Jul 29, 21, 4:04 am
  #2932  
 
Join Date: Jan 2008
Posts: 3,946
Originally Posted by NWplatinum View Post
Just got an email from Qatar saying my flight to Cambodia was canceled on January 8 returning January 13. Is this cause they’re canceling service there or they’re operating a limited service?
DOH-SGN-PNH shows available on Jan 8th and still bookable on QR.com.

For return PNH-SGN-DOH, looks like no flights on 13th but 12th or 14th are available and bookable on their website.

NWplatinum likes this.
mileageking is offline  
Old Jul 29, 21, 4:25 am
  #2933  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive,Frontier 20k,All Silver,HH Diamond,Bonvoy Gold
Posts: 13,108
Originally Posted by NWplatinum View Post
Just got an email from Qatar saying my flight to Cambodia was canceled on January 8 returning January 13. Is this cause they’re canceling service there or they’re operating a limited service? I’m just leaving it as is so I have that free change.

Perhaps ISTFlyer can help me with this one.
I see x5 weekly for PNH during the winter season.
If I'm not wrong, they are down from x1 daily.

However, be aware that further changes are likely.
ISTFlyer is offline  
Old Jul 29, 21, 4:56 am
  #2934  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,039
Originally Posted by marcokng View Post
Yeah, its a ticket that has been changed a number of times. I still think waiting almost 45 days is a bit excessive! Trying to avoid using S75 if I can. Dont even know if I can as the credit card I used is now closed.
Notwithstanding the account is now closed, your rights and protections under the Consumer Credit Act persist.
marcokng likes this.
Tobias-UK is offline  
Old Jul 29, 21, 7:35 am
  #2935  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Kimpton Inner Circle Diamond
Posts: 3,120
Originally Posted by Tobias-UK View Post
Notwithstanding the account is now closed, your rights and protections under the Consumer Credit Act persist.
Whats the consumer credit act? Ive kept the card open I booked this QR ticket with just for the sake of it.
NWplatinum is offline  
Old Jul 29, 21, 7:37 am
  #2936  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,039
Originally Posted by NWplatinum View Post
Whats the consumer credit act? Ive kept the card open I booked this QR ticket with just for the sake of it.
That the law from where Section 75 comes.
Tobias-UK is offline  
Old Jul 29, 21, 7:40 am
  #2937  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive,Frontier 20k,All Silver,HH Diamond,Bonvoy Gold
Posts: 13,108
Just wondering. Is this act, a globally valid act or a UK based one?
NWplatinum likes this.
ISTFlyer is offline  
Old Jul 29, 21, 7:42 am
  #2938  
 
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,460
Originally Posted by ISTFlyer View Post
Just wondering. Is this act, a globally valid act or a UK based one?
UK.
https://www.moneysavingexpert.com/re...our-purchases/
ISTFlyer likes this.
realgaga is offline  
Old Jul 29, 21, 7:51 am
  #2939  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,039
Originally Posted by ISTFlyer View Post
Just wondering. Is this act, a globally valid act or a UK based one?
The Consumer Credit Act 1974 (including Sections 74/75) applies only to consumer credit (and hire) agreements issued in the United Kingdom. This includes UK issued credit cards.
NWplatinum and ISTFlyer like this.

Last edited by Tobias-UK; Jul 29, 21 at 7:58 am
Tobias-UK is offline  
Old Jul 29, 21, 6:04 pm
  #2940  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Kimpton Inner Circle Diamond
Posts: 3,120
Originally Posted by mileageking View Post
DOH-SGN-PNH shows available on Jan 8th and still bookable on QR.com.

For return PNH-SGN-DOH, looks like no flights on 13th but 12th or 14th are available and bookable on their website.

Thanks a lot for this. I booked to return on the 12th for those of you still keeping track of my canceled adventures. I have no doubt there will be some kind of schedule change between now and then.
mileageking and Schwann like this.
NWplatinum is offline  

Thread Tools
Search this Thread