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Business award available but unable to use qcredits

Business award available but unable to use qcredits

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Old Mar 5, 19, 11:28 pm
  #1  
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Join Date: Apr 2012
Posts: 14
Business award available but unable to use qcredits

Hello folks

While I understand its not an exact science, I gather that if J award is available using the normal amount of qmiles, one could use qcredits to up from Y to J.


I have an upcoming flight to BLR where J is bookable using the qmiles but not qcredits


Would it be worth calling the call center even though they cannot upgrade over the phone anymore? Has anyone else tried anything else?

I have 40 qcredits to burn by April and 60 more by May. If it isn't against the rules of the forum, I'm happy to share them with someone else since it's unlikely i'll be able to use them.

Thanks
fibonaccifreak is offline  
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Old Mar 6, 19, 12:12 am
  #2  
 
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, WY Silver, Accor Gold
Posts: 869
Yes itís unfortunately not an exact science. It might be due to some married segment constraint too... Is your ticket originating from DOH or another city ? If another city you should check if thereís standard business award availability for the whole trip City-DOH-BLR. If not, that might explain your problem even if you only want to upgrade the DOH-BLR flight.
In the past days I successfully bought and immediately upgraded 2 and tickets but as a matter of precaution selected flights where there was at least 2 business award seats available even if I only upgraded 1 person ...
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Old Mar 6, 19, 1:48 am
  #3  
 
Join Date: Jan 2011
Posts: 56
OP I sent you a private message
Tulene is offline  
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Old Mar 6, 19, 1:50 am
  #4  
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Originally Posted by Matt4 View Post
Yes itís unfortunately not an exact science. It might be due to some married segment constraint too... Is your ticket originating from DOH or another city ? If another city you should check if thereís standard business award availability for the whole trip City-DOH-BLR. If not, that might explain your problem even if you only want to upgrade the DOH-BLR flight.
In the past days I successfully bought and immediately upgraded 2 and tickets but as a matter of precaution selected flights where there was at least 2 business award seats available even if I only upgraded 1 person ...
no married segments here -- its a multi-city ticket though DOH-BLR and BOM-DOH. I've emailed qmiles and will report back.

How did you check for at least 2 business award seats available? Was it just looking for normal availability on qmiles.com (without the language "X seats remaining")?
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Old Mar 6, 19, 3:06 am
  #5  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Platinum (OWE), TK Classic Plus, Taj Gold, Shangri-La Jade, Hilton Gold
Posts: 268
Last week I had this issue as well just that I wanted to upgrade using Qmiles, not Qcredits. You can read about my experience here - Success story: QR Doha contact centre (Y to J Qmiles upgrade). I found their Doha contact centre staff very helpful and my issue was resolved within 24hours. Emails can take a long time with QR. I suggest calling them.

Btw, I assume that you have booked a Y fare that is eligible for an upgrade, correct?
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Old Mar 9, 19, 4:57 pm
  #6  
 
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, WY Silver, Accor Gold
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Originally Posted by fibonaccifreak View Post
How did you check for at least 2 business award seats available?
Just make a dummy award booking for 2 people in business class and check if thereís availability at normal (not 2x) Qmiles rate.
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Old Mar 10, 19, 5:05 am
  #7  
Company Representative, Qatar Airways
 
Join Date: Jan 2019
Programs: QR Privilege Club
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Originally Posted by lifeonthego_k View Post
Last week I had this issue as well just that I wanted to upgrade using Qmiles, not Qcredits. You can read about my experience here - Success story: QR Doha contact centre (Y to J Qmiles upgrade). I found their Doha contact centre staff very helpful and my issue was resolved within 24hours. Emails can take a long time with QR. I suggest calling them.

Btw, I assume that you have booked a Y fare that is eligible for an upgrade, correct?
Hi lifeonthego_k,

Glad we were able to help - and thank you for your feedback.
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