what Should I expect in case of a missed connection
Mar 1, 2019, 6:53 pm
#1
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,131
what Should I expect in case of a missed connection
I am currently in ATL on QR 756 to DOH with a connection to MAA - which looks increasingly unlikely. I am flying J and am EXP (Emerald through American)
Will they book me on a different carrier? Will I have a say in which one? Is there anything else I should know -like the European rules for European Carriers?
Thanks
Will they book me on a different carrier? Will I have a say in which one? Is there anything else I should know -like the European rules for European Carriers?
Thanks
Mar 2, 2019, 1:38 am
#3
Join Date: Sep 2012
Posts: 2,573
Currently showing a 6.50pm arrival for a 6.40pm connection - so they may possibly hold it a few mins and rush you over, especially if there are other passengers connecting
If not then having a quick look, there aren't really any desirable options - some overnight routings via Muscat on Oman Air which will be pretty brutal. Otherwise they'll put you up in a hotel for the flight tomorrow
If not then having a quick look, there aren't really any desirable options - some overnight routings via Muscat on Oman Air which will be pretty brutal. Otherwise they'll put you up in a hotel for the flight tomorrow
Mar 2, 2019, 1:51 am
#4
Join Date: Feb 2012
Location: Jakarta
Programs: BA GGL, GA PLAT, SQ Gold
Posts: 527
When i had the same issue from Jakarta to London (Via Doha) they basically wouldn't do anything than book me on the next available flight to London OR to a nearby city (without any onward travel costs)
Hopefully you do better than me
Hopefully you do better than me
Mar 2, 2019, 2:12 am
#5
Join Date: Mar 2005
Programs: BA Bronze, Hilton Gold, IHG Gold, Marriott Gold
Posts: 454
Sri Lankan have an option via CMB at 22:20 operated by A330's with business class. https://flights.app.goo.gl/Yg4S9
They are in Oneworld, so you might have a chance, but think the most likely option is you'll be in a hotel until tomorrow's Qatar flight. Please report back how you get on...
They are in Oneworld, so you might have a chance, but think the most likely option is you'll be in a hotel until tomorrow's Qatar flight. Please report back how you get on...
Last edited by ianwall; Mar 2, 2019 at 2:23 am Reason: link edit
Mar 2, 2019, 3:59 am
#6
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,940
One area where QR do excel, is in missed connections - which is fortunate, as connecting passengers are their core market.
Best practice, is to have a couple of options to show the ground staff, and be prepared to haggle.
It is likely that QR will have an option for you when you land, but that may not be your preferred - so by all means show them what you have found.
M
Best practice, is to have a couple of options to show the ground staff, and be prepared to haggle.
It is likely that QR will have an option for you when you land, but that may not be your preferred - so by all means show them what you have found.
M
Mar 2, 2019, 4:56 am
#7
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,131
Still flying - the Colombo connection is what I had my eye on - Oman did not sound very appealing to me. Will update...
Mar 2, 2019, 5:39 am
#8
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,131
On the QR website it shows that they booked me (and my co-worker) on the next day flight now. Not something i will easily accept. Landing at 1:50am on a work day is not at all what I have in mind.
Will post what happens
Will post what happens
Mar 2, 2019, 6:28 am
#9
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Making up a few minutes enroute and a few minutes' delay for the onwards flight means that you might still make it. Don't give up until the onwards flight has actually pushed !
As others note, I would have your preferred reroutes written out in order of preference. The easier you make this for someone handling your request, the more likely it is to get it.
As others note, I would have your preferred reroutes written out in order of preference. The easier you make this for someone handling your request, the more likely it is to get it.
Mar 2, 2019, 7:51 am
#10
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,131
Trust me, this isn’t my first disconnect - just had no QR experience. I have sent myself an email with all the flight options in order of priority - I have everything ready to go... WiFi T-Mobile works surprisingly well and I called QR in the USA - but they said the flights are under airport control and there is nothing they can do. While probably true, I was at least hoping for a little more sympathy about a 24 delay (which on a 4 day trip to India is quite significant to me). Anyhow, landing 2 minutes after the other one is supposed to leave - given that they already rebooked us, there won’t be any rush helpers - does not look promising. You never know till the door is closed and the plane pushed back (and I have experienced exceptions to that too), but I think the chances to be on that flight are marginally above zero.
Mar 2, 2019, 8:30 am
#11
Join Date: Nov 2002
Location: LAX, SAN, ORD, MAA & COK
Programs: AA EXP 6+ MM, AC, DL (MM) & LT SC; All Airlines 10+MM, Hilton LT Diamond, Marriott LT Plat
Posts: 749
I am currently in ATL on QR 756 to DOH with a connection to MAA - which looks increasingly unlikely. I am flying J and am EXP (Emerald through American)
Will they book me on a different carrier? Will I have a say in which one? Is there anything else I should know -like the European rules for European Carriers?
Thanks
Will they book me on a different carrier? Will I have a say in which one? Is there anything else I should know -like the European rules for European Carriers?
Thanks
Last edited by ROW2Aisle; Mar 2, 2019 at 8:55 am Reason: Typo
Mar 2, 2019, 9:34 am
#12
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,131
Ok, so after deplaning, there was a guy waiting for the J pax booked to MAA (there were 4) - two elected to stay the night - he offered us DOH-BOM tonight on QR and BOM-MAA on AI (also in business) arriving 8:05am. I kinda would have preferred that CMB flight due to customs in Chennai being more relaxed - and the QR lounge being the better spot than the AI lounge in BOM - but hey, close enough - I didn’t even argue for the CMB flight.
Reasonable outcome given the circumstances.
Reasonable outcome given the circumstances.
Mar 2, 2019, 11:19 am
#13
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,940
Ok, so after deplaning, there was a guy waiting for the J pax booked to MAA (there were 4) - two elected to stay the night - he offered us DOH-BOM tonight on QR and BOM-MAA on AI (also in business) arriving 8:05am. I kinda would have preferred that CMB flight due to customs in Chennai being more relaxed - and the QR lounge being the better spot than the AI lounge in BOM - but hey, close enough - I didn’t even argue for the CMB flight.
Reasonable outcome given the circumstances.
Reasonable outcome given the circumstances.
M
Mar 2, 2019, 8:07 pm
#15
Join Date: Jan 2010
Posts: 9,302
That's probably reasonable given there are multiple daily flights to LON but only one to MAA.
