Using Q credits for a flight beyond expiry
Feb 11, 2019, 5:51 pm
#1
Original Poster
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
Using Q credits for a flight beyond expiry
Apologies if answered elsewhere my situation is I have 40 credits expiring on June 19th which I can't use before the date can I in theory use them to upgrade a sector after the expiry date for example November if I booked the flight before June 19th
I hate the thought of losing them
I hate the thought of losing them
Feb 12, 2019, 4:33 am
#2
Join Date: Sep 2016
Posts: 776
It is possible, but not only do you need to book the flight before they expire, but also spend them.
From my experience, if that upgrade later on gets cancelled for any reason, the Qcredits will vanish. This could happen due to cancellations from either side or aircraft swaps. Generally QR is quite generous in these situations with rebookings though.
I once had that situation where I had a C->F upgrade and they swapped the A380 for a 777. When I called they allowed me to change to a later A380 and even change the connecting flight to a different airport.
From my experience, if that upgrade later on gets cancelled for any reason, the Qcredits will vanish. This could happen due to cancellations from either side or aircraft swaps. Generally QR is quite generous in these situations with rebookings though.
I once had that situation where I had a C->F upgrade and they swapped the A380 for a 777. When I called they allowed me to change to a later A380 and even change the connecting flight to a different airport.
Feb 12, 2019, 7:54 am
#3
Original Poster
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
It is possible, but not only do you need to book the flight before they expire, but also spend them.
From my experience, if that upgrade later on gets cancelled for any reason, the Qcredits will vanish. This could happen due to cancellations from either side or aircraft swaps. Generally QR is quite generous in these situations with rebookings though.
I once had that situation where I had a C->F upgrade and they swapped the A380 for a 777. When I called they allowed me to change to a later A380 and even change the connecting flight to a different airport.
From my experience, if that upgrade later on gets cancelled for any reason, the Qcredits will vanish. This could happen due to cancellations from either side or aircraft swaps. Generally QR is quite generous in these situations with rebookings though.
I once had that situation where I had a C->F upgrade and they swapped the A380 for a 777. When I called they allowed me to change to a later A380 and even change the connecting flight to a different airport.
thanks for your help
Feb 12, 2019, 8:03 am
#4
Join Date: Sep 2016
Posts: 776
It's not uncommon that they refund Qcredits when you didn't cancel yourself, but did they also extend the expiration date in your case? I have not heard of that yet.
Feb 12, 2019, 11:26 am
#5
Original Poster
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
I was very surprised I just said I was unhappy with the equipment change they weren't extended ( Q suites to 333 )