An Official QR Representative for the QR Forum
Jan 8, 2019, 2:35 pm
#17
Join Date: Dec 2004
Posts: 5,631
There is no reason QR should be the same; I am sure QR will be much better, just as their onboard service is.
Jan 8, 2019, 2:47 pm
#18
Join Date: Mar 2018
Location: London(ish)
Programs: BA Gold
Posts: 564
Well, let's see how it works out. The only other airline presence I have any experience with is the EY lurker. They tended to respond to every query with a boilerplate invitation to write to them offline, which defeats the information-sharing role of FT. And they didn't actually do much beyond forwarding CS requests to other parts of EY, where they were ignored.
There is no reason QR should be the same; I am sure QR will be much better, just as their onboard service is.
There is no reason QR should be the same; I am sure QR will be much better, just as their onboard service is.
Jan 8, 2019, 6:23 pm
#19
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Jan 11, 2019, 12:32 pm
#21
Join Date: Dec 2004
Posts: 5,631
Doesn't appear likely. Four posts on 3 Jan, then one post each on 5 and 6 Jan. As soon as this thread was started on 7 Jan, goingplacestogether left the building.
Last edited by SeeBuyFly; Jan 13, 2019 at 4:07 pm
Jan 11, 2019, 12:45 pm
#22
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,912
Perhaps they're all rushed off their feet in QR HQ with customers booking sale fares and getting excited over the #likeneverbefore
Hopefully @goingplacestogether will be along when they have some time, good things usually come to those who wait.
Hopefully @goingplacestogether will be along when they have some time, good things usually come to those who wait.
Jan 19, 2019, 12:12 pm
#23
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
It seems that “goingplacestogether” moved on to places.....but not together, at least not with us ;-)
Another brick in the walk of “Dear customer, we value your business.,.,but do NOT contact, ask, or expect anything from us....we value your money - ups sorry, we value your business..., ;-)
Another brick in the walk of “Dear customer, we value your business.,.,but do NOT contact, ask, or expect anything from us....we value your money - ups sorry, we value your business..., ;-)
Jan 19, 2019, 3:05 pm
#24
Join Date: Nov 2012
Location: ZRH
Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium
Posts: 653
shortsighted business..
Like my platinum kit never delivered.... still waiting from early 2018... where is the respect from QR ?
If I do same with my customer, do doubt, I will loose some business...
Like my platinum kit never delivered.... still waiting from early 2018... where is the respect from QR ?
If I do same with my customer, do doubt, I will loose some business...
Jan 19, 2019, 6:26 pm
#25
Join Date: Feb 2015
Location: Thailand
Programs: QRPC-Silver & Star-Alliance
Posts: 212
Perhaps this is just a temporary break, if their original term-of-reference had quickly turned out to be off-target, and they're seeking updated instructions or authority from higher-up ?
Possibly there is a lack-of-clarity or agreement, between QRPC-management and the airline's line-management, or some old-fashioned attempt at micro-management from-the-top-down ?
But a false start would not look professional, and risks merely reinforcing the existing impression many of us have, of QR's on-the-ground service.
Which would be a missed-opportunity ... and regretable.
Possibly there is a lack-of-clarity or agreement, between QRPC-management and the airline's line-management, or some old-fashioned attempt at micro-management from-the-top-down ?
But a false start would not look professional, and risks merely reinforcing the existing impression many of us have, of QR's on-the-ground service.
Which would be a missed-opportunity ... and regretable.
Jan 20, 2019, 4:05 am
#27
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Jan 20, 2019, 7:00 am
#28
Moderator: Qatar Airways
Original Poster
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947
The process of proving you are an Official Airline Representative, is something undertaken by the Community Director. The process involves a number of checks. If you have any queries, by all means PM SanDiego1k
Mod Hat off
M
Jan 20, 2019, 8:38 am
#29
Join Date: Feb 2015
Posts: 24
I applaud Qatar for putting forward a liaison between FTers and the company, something which if handled professionally can be advantageous to us all.
I do however have concerns that the 'voice' will be stifled and controlled by above to an extent that it can only repeat the company mottos and buzz phrases - This is to some degree evidenced already.
My call out to the Qatar Management who authorised this participation is ' allow your representative to be honest and open, even if that means accepting fault. Honesty and openness will reap dividends!
I do however have concerns that the 'voice' will be stifled and controlled by above to an extent that it can only repeat the company mottos and buzz phrases - This is to some degree evidenced already.
My call out to the Qatar Management who authorised this participation is ' allow your representative to be honest and open, even if that means accepting fault. Honesty and openness will reap dividends!
Jan 20, 2019, 10:01 am
#30
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
A year or so back someone in Doha told me they had a number of blogs, including Flyertalk, "on board".
I wasn't sure what she meant, but kept quiet. I simply assumed that one of out knowledgeable but infrequent contributors was from the mothership.
I wasn't sure what she meant, but kept quiet. I simply assumed that one of out knowledgeable but infrequent contributors was from the mothership.