How do I know if there's qmiles availability?
#1
Original Poster
Join Date: Jan 2005
Location: London, UK
Programs: Centurion, VS Gold, BA Gold
Posts: 567
How do I know if there's qmiles availability?
I tried getting a one-way BKK-LON flight for 31 October on qatarairways.com. Seeing cash availability is no problem but as soon as I click the Qmiles button, it crashed. So I called Qmiles line and they said "you must be using a Mac. Try a PC.".
So I asked them if they could tell me qmiles availability or book the ticket for me and they said "No. The only way is via the website." Unbelievable.
So just now I tried with a PC - same error.
QA is SO FRUSTRATING! The hard product is excellent but customer service when you're not on a plane is the worst ever.
So I asked them if they could tell me qmiles availability or book the ticket for me and they said "No. The only way is via the website." Unbelievable.
So just now I tried with a PC - same error.
QA is SO FRUSTRATING! The hard product is excellent but customer service when you're not on a plane is the worst ever.
#2
Join Date: Jan 2015
Programs: QR Platinum
Posts: 463
#3
Original Poster
Join Date: Jan 2005
Location: London, UK
Programs: Centurion, VS Gold, BA Gold
Posts: 567
Thank you for being super-helpful
It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
#4
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 422
Can't be a mac issue as I have been using this function for the past week trying to scout out J award availability for some sectors. Do you have an ad-blocker or content blocker installed? I find disabling that sometimes helps.
#5
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Yes, Qatar Airways will absolutely refuse to book or amend award tickets on the phone, even through gold/platinum "priority" call center, making Qatar Airways Priority Club the less user friendly frequent flyer program in the industry.
#6
Join Date: Sep 2016
Posts: 776
Did something actually crash, like your browser or operating system? Or was it some server error instead? In the latter case, it is unlikely that the problem is related to your client computer.