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How do I know if there's qmiles availability?

How do I know if there's qmiles availability?

Old Oct 7, 2018, 3:14 am
  #1  
Original Poster
 
Join Date: Jan 2005
Location: London, UK
Programs: Centurion, VS Gold, BA Gold
Posts: 567
How do I know if there's qmiles availability?

I tried getting a one-way BKK-LON flight for 31 October on qatarairways.com. Seeing cash availability is no problem but as soon as I click the Qmiles button, it crashed. So I called Qmiles line and they said "you must be using a Mac. Try a PC.".

So I asked them if they could tell me qmiles availability or book the ticket for me and they said "No. The only way is via the website." Unbelievable.

So just now I tried with a PC - same error.

QA is SO FRUSTRATING! The hard product is excellent but customer service when you're not on a plane is the worst ever.
razflyer is offline  
Old Oct 7, 2018, 3:41 am
  #2  
 
Join Date: Jan 2015
Programs: QR Platinum
Posts: 463
No problem on my PC (Windows 7) or my App on phone. Maybe something wrong with your PC if it still not work. But for now, there is only economy award available and Q2 award for business or First what you are not interested for sure.



Crisu69 is offline  
Old Oct 7, 2018, 7:24 am
  #3  
Original Poster
 
Join Date: Jan 2005
Location: London, UK
Programs: Centurion, VS Gold, BA Gold
Posts: 567
Thank you for being super-helpful

It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
razflyer is offline  
Old Oct 7, 2018, 10:22 am
  #4  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 422
Originally Posted by razflyer
Thank you for being super-helpful

It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
Can't be a mac issue as I have been using this function for the past week trying to scout out J award availability for some sectors. Do you have an ad-blocker or content blocker installed? I find disabling that sometimes helps.
lifeonthego_k is offline  
Old Oct 7, 2018, 10:31 am
  #5  
 
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Originally Posted by razflyer
Thank you for being super-helpful

It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
Yes, Qatar Airways will absolutely refuse to book or amend award tickets on the phone, even through gold/platinum "priority" call center, making Qatar Airways Priority Club the less user friendly frequent flyer program in the industry.
Alfredbali is offline  
Old Oct 7, 2018, 6:33 pm
  #6  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by razflyer
Thank you for being super-helpful

It still doesn't work for me on 2 Macs or 1 PC but I used the app and it works. So weird that they won't book a flight using Qmiles over the phone.
Did something actually crash, like your browser or operating system? Or was it some server error instead? In the latter case, it is unlikely that the problem is related to your client computer.
makrom is offline  

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