QR aircraft change woes
Sep 17, 2018, 9:59 am
#1
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
QR aircraft change woes
Now that the flight from Helsinki to Doha seems to be 330 instead of Dreamliner in December (when did that happen to change?) The hopeless MMB on Qatar does not on at least 3 attempts allow for us to change seats in a wide open cabin from the lovely 1-2-1 config into the dreaded 2-2-2 which as a couple I guess we should just do. Back to the old step over if wanting a window seat. Is this common re the seat change requests on line just not being processed?
Sep 17, 2018, 3:24 pm
#2
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
I had the same issue with MMB and ended up contacting QR via Twitter. They have a dedicated "support channel" on Twitter and that particular team is very quick to reply and helpful!
Sep 17, 2018, 4:18 pm
#3
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
I managed eventually to change on MMB app. It took a bit of patience but worked. Better keep eyes peeled in event of another aircraft change.
Apr 19, 2019, 11:38 pm
#4
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Doing a check on flights from DOH to PER in August/September time, noted that there seems to be a return to 777 on certain days. Any update on this route?