Setting expectations flying QR in Business for the first time
#1
Original Poster
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
Setting expectations flying QR in Business for the first time
Thanks / apologies to those bemused folk who responded to a post of mine 48 hours ago asking about what I should expect on a string of flights to DPS. I am - of course - flying on Qatar, not Emirates! I posted when I was about to go to bed, and brain was not in gear. I'm flying LHR-DOH-DPS-DOH-LHR as a pleasant (I hope) way of getting some tier points towards getting GGL, using QR's business class. Will I be blown away by it or not??
#3
Join Date: May 2011
Location: Edinburgh
Programs: BA Gold, HHonors Gold, Priority Pass
Posts: 759
Yes you will!
Best business product up in the sky, I’m a 6’2 guy who loves leg room, friendly and professional cabin crew, good IFE but most importantly good food and alcohol!
I flew QR to Bangkok in March and it was a great experience, Even the older 777 the product I thought was still really good. Staff attentive always filling up champagne glasses. The Dine on Demand is great too.
You will love it.
Al Mourjan Lounge is great too, massive spacious and quiet!
All in all 10/10 for QR!
Bring on November/December when I’m hopefully flying J with them again!
Best business product up in the sky, I’m a 6’2 guy who loves leg room, friendly and professional cabin crew, good IFE but most importantly good food and alcohol!
I flew QR to Bangkok in March and it was a great experience, Even the older 777 the product I thought was still really good. Staff attentive always filling up champagne glasses. The Dine on Demand is great too.
You will love it.
Al Mourjan Lounge is great too, massive spacious and quiet!
All in all 10/10 for QR!
Bring on November/December when I’m hopefully flying J with them again!
#4
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,540
What's the wine like in the Al Mourjan lounge these days? Will probably be passing through in a few weeks (first time in 3 years) and if they still have 2nd growths available, I will be a happy bunny. Less bothered about the Krug, if that still exists...
#6
Join Date: May 2011
Location: Edinburgh
Programs: BA Gold, HHonors Gold, Priority Pass
Posts: 759
Unfortunately the Krug doesn’t exist anymore in Al Mourjan however the red wine is very good. Served by the glass at by the bar staff or by the waiters. Easily drinkable, not the best wine I’ve ever had but certainly up in my top 20%!
#8
Join Date: Aug 2015
Location: USA
Programs: BA Silver
Posts: 812
I've flown biz on -
AA
UA
BA
QR
EK
EY
AY
RJ
QF
QR's business class is awesome, I've only flown on the A321, A340, A380 and 777 and all were much better than EK/EY and laughably better than CW.
Al Mourjan is really nice but used to be nicer.
AA
UA
BA
QR
EK
EY
AY
RJ
QF
QR's business class is awesome, I've only flown on the A321, A340, A380 and 777 and all were much better than EK/EY and laughably better than CW.
Al Mourjan is really nice but used to be nicer.
#9
Join Date: Sep 2014
Location: Nashville,TN
Programs: AA Gold Elite
Posts: 601
Not nearly as experienced world flyer as many on this board but QR business was wonderful from/to the US with my aging mother(at age 88). They were wonderful to her and me on the a350 and the 777. Far better than ANY AA,BA,Asiana F. LH and EK F are better in my personal opinion but you will not be disappointed at all in QR. Will be on EY in F next March so the verdict is still out on that for me.
Hope you enjoy the flights.
Hope you enjoy the flights.
#10
Join Date: Apr 2018
Location: London, or thereabouts
Programs: Tesco Clubcard, Heathrow Rewards, M&S Sparks, Caffč Nero, HSBC rewards... BAEC defector
Posts: 132
DO's:
1) Visit QR LHR T4 premium lounge: Depending on the timing of your flights. I usually try to leave time for a light meal (thus usually on QR 4, QR 2 or QR16). Eat enough, but don't overdo it, or you won't be able to eat on the flight!
2) Eat in-flight: QR in-flight catering is also great, for in-flight food anyway. Also try the Arabic mezze at least once on the four flights (it's always offered as one of the choices for appetizer).
3) DOH Al Mourjan lounge: once you get past the "oh wow, this is very large and grand (without being full of EK bling), it becomes quite lackluster. I think it kind of lacks in atmosphere. It's more like a pretty nice sitting area, when other 'premium' lounges a la CX, QF have become so much more. That said, the lounge does have some pretty good desserts. Also try to get a quiet room at the end of the lounge.
My usual pattern: eat on the plane --> pass through the Al Mourjan restaurant area and grab a few desserts and a coffee --> move to a quiet room and maybe queue for a shower; head back out to the cafe area to get more drinks for the quiet room --> grab a few more desserts --> board connecting flight.
4) Sleep in the seat: I find the old QR 777, despite the dated seat and lack of privacy, offers the best bed, but that's just me.
DON'T's:
1) eat too much in the lounges (except desserts)
2) watch censored movies on the flight and neglect sleeping (bring your own entertainment)
3) forget to use your own noise-cancelling headphones, so you can sleep through the annoying, useless, yet plentiful pre-arrival announcements telling you how great Doha and its airport are
4) worry about tight connections --> they're great with them. Your destinations have a few flights per day, so should be ok. With the flights embargo between Qatar and so many ME states, it could be problematic otherwise as they can't really reroute passengers.
5) set your expectations too high: they are flights, after all.
#11
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
I had 4 sectors on QR recently in J (my first time on QR) and while they were good in comparison to other airlines, I didn't quite get the WOW factor that others get. Crew were decidedly mixed and on one flight really quite poor. Food was average, with a lamb dish very poor. AM was not great when crowded, but better when quiet.
To be honest I had a much better experience on EY in J, where crew, food and IFE (they were showing World Cup matches live) were all better than QR. Only downside is the seat layout which puts most aisle seats VERY close to the aisle and the aisle itself is very narrow - though in fact this wasn't a big issue and I was able to put the seat in a very comfortable chaise-longue like position which was great for watching the IFE.
Set your expectations reasonably and you will have a great time on QR.
#12
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,889
Concur with 07L 25R. My builds to avoid disappointment would be:
Don't worry about overindulging in the LHR T4 lounge (and don't forget to ask the barman for your favourite cocktail, even if it's not on the menu!) - food on board is dine on demand: reserve your food when you take off (they run out of choices otherwise) and specify exactly when you want it served (e.g. 2hrs before landing)
The quality of the food on board is mixed, so don't expect OS/AF/SQ quality - stick to cuisines like Indian, which travel well. You can pre-reserve one main course 2 weeks before departure (similar to BA)
Others may disagree, but avoid the champagne... ask for lime and mint juice pre-departure, and the sweet wine is a treat with dessert
If you want a shower at DOH, go straight there to put your name down - the far showers past the deli by the rest area are a better bet. For food, I much prefer the deli (made-to-order toasted sandwiches, light snacks/pastries etc) to the main buffet restaurant
In general, service-wise, if you want something, *ask for it*, and they'll be happy to get it for you. This isn't SQ where they anticipate every need, but nothing is any trouble on QR
Aircraft configurations vary, so set your expectations accordingly. None of them are bad per se, and all have flat beds, but the A350/787/A380 reverse herringbone (all aisle access, with your feet under the TV table) is a very different experience to 777 non-Q-Suite (open plan, spacious and airy), and different again to Q-Suite (enclosed and private). If you're on the A380, go hang out at the bar - now that IS special, and much more stylish and exclusive than the awful EK bling bar
Don't worry about overindulging in the LHR T4 lounge (and don't forget to ask the barman for your favourite cocktail, even if it's not on the menu!) - food on board is dine on demand: reserve your food when you take off (they run out of choices otherwise) and specify exactly when you want it served (e.g. 2hrs before landing)
The quality of the food on board is mixed, so don't expect OS/AF/SQ quality - stick to cuisines like Indian, which travel well. You can pre-reserve one main course 2 weeks before departure (similar to BA)
Others may disagree, but avoid the champagne... ask for lime and mint juice pre-departure, and the sweet wine is a treat with dessert
If you want a shower at DOH, go straight there to put your name down - the far showers past the deli by the rest area are a better bet. For food, I much prefer the deli (made-to-order toasted sandwiches, light snacks/pastries etc) to the main buffet restaurant
In general, service-wise, if you want something, *ask for it*, and they'll be happy to get it for you. This isn't SQ where they anticipate every need, but nothing is any trouble on QR
Aircraft configurations vary, so set your expectations accordingly. None of them are bad per se, and all have flat beds, but the A350/787/A380 reverse herringbone (all aisle access, with your feet under the TV table) is a very different experience to 777 non-Q-Suite (open plan, spacious and airy), and different again to Q-Suite (enclosed and private). If you're on the A380, go hang out at the bar - now that IS special, and much more stylish and exclusive than the awful EK bling bar
#13
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 731
I would also make full use of the LHR T4 lounge. Really nice lounge with great food and superb champers and wine selection. It's also nice to dine in their restaurant, the portions are small. As othersd hvae said you dine on demand on board. If your flight is on an A380 make use of the bar. It's a truly wow experience imo.
I have always had great service and really good food on my QR flights.
I have always had great service and really good food on my QR flights.
#14
Join Date: Apr 2015
Programs: Some
Posts: 5,233
Enjoying QR J is all about setting realistic expectations. If you go in expecting this to be the best flight you've ever had then unless you've never flown a proper F product (i.e. not on BA / an American / Chinese carrier) then there's a decent chance you'll come out of it a bit underwhelmed. If you go in with realistic expectations (i.e. this is a business class product) then you should love QR J. This is a product which is possibly the best J class in the world but is typically priced well below markedly inferior products.
To echo some of what others have said:
- Make the most of the QR lounge at LHR - along with the QR CDG lounge I would say this is probably the world's best J class lounge and even gives all but the best F class lounges in the world a decent run for their money
- Don't worry about eating too much in the lounge and not being ready to eat onboard, as dine on demand means you can eat what you like, when you like; if there's something on the menu you really like the look of then ask to reserve it at the start of the flight otherwise it might be gone later
- Unless you're transiting at quiet times (i.e. not late evening or early morning), put your name down early for a shower in Al Mourjan to avoid disappointment
- The best non-alcoholic drink on the menu is the karak chai (cardomom or saffron) - you shouldn't fly QR without trying it and it is also a great hangover cure if you've over-indulged, I find!
To echo some of what others have said:
- Make the most of the QR lounge at LHR - along with the QR CDG lounge I would say this is probably the world's best J class lounge and even gives all but the best F class lounges in the world a decent run for their money
- Don't worry about eating too much in the lounge and not being ready to eat onboard, as dine on demand means you can eat what you like, when you like; if there's something on the menu you really like the look of then ask to reserve it at the start of the flight otherwise it might be gone later
- Unless you're transiting at quiet times (i.e. not late evening or early morning), put your name down early for a shower in Al Mourjan to avoid disappointment
- The best non-alcoholic drink on the menu is the karak chai (cardomom or saffron) - you shouldn't fly QR without trying it and it is also a great hangover cure if you've over-indulged, I find!
#15
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,237
I love this thread... got my first QR experience in Sept and I am excited . As a budget J traveller I am used to BA and AA - I have MAN-AKL and get the 787 and 777
I think I'll minimise the experience on MAN-DOH and then maximise on the DOH-AKL!
Any tips for that ultra long haul sector ? Ideally want to hit the ground running in AKL (at 4.30am !!)
I think I'll minimise the experience on MAN-DOH and then maximise on the DOH-AKL!
Any tips for that ultra long haul sector ? Ideally want to hit the ground running in AKL (at 4.30am !!)