Krabi Flight down to 3x Weekly
May 19, 2018, 2:40 am
#1
Original Poster
Join Date: Sep 2017
Programs: QR Platinum
Posts: 64
Krabi Flight down to 3x Weekly
Hi Guys,
My parents were able to take advantage of a great fare from ARN to KBV in Business Class from 19/09/18 to 30/09/18
Unfortunately the flight has been reduced to only 3 times per week. This has meant that their original flight on 19/09/18 with a stop-over of 3 hours now has a layover of 27 hours.
I can see they can fly to BKK instead of Krabi and fly then with Bangkok Airways. Would it be worth a shout to request this new routing?
The return flight has not been affected.
I'm just wondering what other members have experienced when such a big change came up. They are not really interested in staying in Doha; They want to get to Krabi straight away as they have paid for their hotel already.
Many thanks
My parents were able to take advantage of a great fare from ARN to KBV in Business Class from 19/09/18 to 30/09/18
Unfortunately the flight has been reduced to only 3 times per week. This has meant that their original flight on 19/09/18 with a stop-over of 3 hours now has a layover of 27 hours.
I can see they can fly to BKK instead of Krabi and fly then with Bangkok Airways. Would it be worth a shout to request this new routing?
The return flight has not been affected.
I'm just wondering what other members have experienced when such a big change came up. They are not really interested in staying in Doha; They want to get to Krabi straight away as they have paid for their hotel already.
Many thanks
Last edited by A380PM; May 19, 2018 at 2:49 am
May 19, 2018, 4:44 am
#3
Original Poster
Join Date: Sep 2017
Programs: QR Platinum
Posts: 64
Thanks.
I'm just concerned that because it was a promo fare, they may argue that changes are not permitted. However it has added 24 hours onto their outbound journey. So maybe they will get something sorted.
I'm just concerned that because it was a promo fare, they may argue that changes are not permitted. However it has added 24 hours onto their outbound journey. So maybe they will get something sorted.
May 19, 2018, 5:22 am
#5
Original Poster
Join Date: Sep 2017
Programs: QR Platinum
Posts: 64
I'll let you know how he gets on.
May 19, 2018, 10:34 am
#7
Join Date: Sep 2003
Location: OSL
Posts: 2,643
May 19, 2018, 7:12 pm
#10
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Did they offer a transit hotel in Doha? Though they should offer a connection via Bangkok the fares BKK to Krabi are cheap so as a fallback try rerouting to Bangkok on the inbound and organising their own connection.
May 20, 2018, 3:48 am
#11
Join Date: Sep 2009
Posts: 1,105
As suggested earlier, as for a supervisor.
May 20, 2018, 4:45 am
#12
Original Poster
Join Date: Sep 2017
Programs: QR Platinum
Posts: 64
I had a similar situation last year and I managed to get a routing out of BKK after the original flight out of KBV was rescheduled. The girl I spoke to on the phone was not going to budge, however, after explaining the under 500 mile clause, she did actually reconsider and the flights were eventually changed.
As suggested earlier, as for a supervisor.
Thanks again for the replies. Great help
May 20, 2018, 7:01 am
#13
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Sure, but it's the principle that's bothersome. What if flights were not cheap, or not available and a taxi required. They shouldn't get away with this.
May 20, 2018, 6:00 pm
#14
Original Poster
Join Date: Sep 2017
Programs: QR Platinum
Posts: 64
Yes it's frustrating to say the least. I'll get him to ring again with a more forceful tone and see if they will add in the Bangkok Airways flight.
May 27, 2018, 6:01 am
#15
Join Date: Aug 2006
Programs: BAEC Gold/GGL, IHG Diamond AMB
Posts: 1,074
Only found out today that I'm affected by this too - quite annoying as the fare was so cheap. Looking to cancel and get my money back as QR said I could change to HKT but that's not quite the vibe I'm looking for....