Tipping in lounge showers etc?
#1
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Tipping in lounge showers etc?
Just curious really, but it seems to me that the chaps at the shower cubicles etc perhaps expect a tip? Kinda strikes me as odd as the lounges are really an enhancement to those who pay the airfare..any thoughts?
#9
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,077
Not a chance would I tip any of the QR Lounge staff! They have been well trained to perform their jobs to the best of their abilities. When I come across a particularly outstanding staff member I get their name and write to customer service about the service they provided, along with the location, date, time and my own contact information and PC Number in case they want to do a follow up interview. The correspondence is kept on their employment file and can be referred to during employee reviews. I think that is a better approach, rather than conditioning them to use body language and uncomfortable timing pauses to suggest the customer tips them :/
#10
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Not a chance would I tip any of the QR Lounge staff! They have been well trained to perform their jobs to the best of their abilities. When I come across a particularly outstanding staff member I get their name and write to customer service about the service they provided, along with the location, date, time and my own contact information and PC Number in case they want to do a follow up interview. The correspondence is kept on their employment file and can be referred to during employee reviews. I think that is a better approach, rather than conditioning them to use body language and uncomfortable timing pauses to suggest the customer tips them :/
#11
Join Date: Nov 2017
Location: Berlin
Programs: BAEC Gold
Posts: 509
Same here, always get that "vibe", also from the toilet attendees (they ask me where I am from, about my headphones, what my apple watch cost.... things like that)
#14
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008