Privilege Membership card

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Old Dec 29, 17, 12:05 pm
  #1  
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Join Date: Dec 2013
Location: Denderleeuw, Belgium
Programs: Garuda GFF Gold + Miles and More + QR Gold
Posts: 27
Cool Privilege Membership card

Became privilege GOLD since October 27th and 3 weeks ago received this email:

Dear Mr Van De Maele,
We are contacting you with regards to the delivery of your Privilege Club membership card.
We regret to inform you that we are currently experiencing delays in the delivery of your membership pack. Please be assured we are relentless in our efforts to ensure you receive your card at the earliest opportunity.
In the meantime, you can still access your digital membership card by logging in..... etc...etc...


At present date still no new membership card.
No plastic anymore in Doha, due to the blockade perhaps ?

Anyone else received this email ?
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Old Dec 29, 17, 12:20 pm
  #2  
 
Join Date: Oct 2005
Location: @work
Programs: BA & QR
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PVDM,

Yes, Gold since 26th of September, received the email 25th of October, membership pack received 6th of December.
Should arrive within a couple of weeks I guess.
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Old Dec 29, 17, 12:20 pm
  #3  
 
Join Date: Apr 2012
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PVDM my membership was renewed 3 rd. October and my new card arrived 27 th. December. No communication about delays was received so you were lucky to at least get an explanation.
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Old Dec 29, 17, 12:23 pm
  #4  
 
Join Date: Jan 2005
Location: Europe
Programs: UA:1K MM, AF:FB-Gold, QR: PC Platinum, FI: Saga Gold
Posts: 2,640
Originally Posted by PVDM View Post
Became privilege GOLD since October 27th and 3 weeks ago received this email:

Dear Mr Van De Maele,
We are contacting you with regards to the delivery of your Privilege Club membership card.
We regret to inform you that we are currently experiencing delays in the delivery of your membership pack. Please be assured we are relentless in our efforts to ensure you receive your card at the earliest opportunity.
In the meantime, you can still access your digital membership card by logging in..... etc...etc...


At present date still no new membership card.
No plastic anymore in Doha, due to the blockade perhaps ?

Anyone else received this email ?

Yes,I received the same message about a month ago. Still, no card.

Doubt it has anything to do with the blockade.


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Old Dec 29, 17, 9:33 pm
  #5  
 
Join Date: Feb 2015
Location: Thailand
Programs: QRPC-Gold & Star-Alliance
Posts: 186
I finally reached Silver-status late-September, and got a similar email, membership-pack finally arrived in Thailand 28th December.
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Old Dec 30, 17, 8:33 am
  #6  
 
Join Date: Jul 2017
Location: ZAG
Programs: QR, EY, LH, TK
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The same here. I gained silver earlier this month. And quick C class trip to KUL and some domestic with MH next month, I should be reaching gold. They can just send me the gold pack.
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Old Dec 30, 17, 1:03 pm
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Join Date: Sep 2016
Posts: 776
Had the same problem right back after the embargo started. Then again, these cards have been nothing but useless so far, so who cares...
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Old Jan 2, 18, 3:01 am
  #8  
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Last edited by Jeff_; Apr 24, 18 at 12:37 am
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Old Jan 5, 18, 11:18 am
  #9  
 
Join Date: Jan 2005
Location: Europe
Programs: UA:1K MM, AF:FB-Gold, QR: PC Platinum, FI: Saga Gold
Posts: 2,640
Card arrived today. With a French postage stamp.

Maybe that explains all the delays ��
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Old Jan 8, 19, 5:54 pm
  #10  
 
Join Date: Feb 2015
Location: Thailand
Programs: QRPC-Gold & Star-Alliance
Posts: 186
Became PR-Gold late-November, still awaiting the actual card/pack several weeks later, so QRPC haven't yet solved this problem, one year onwards.
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Old Jan 8, 19, 8:42 pm
  #11  
 
Join Date: Nov 2006
Programs: DL, QF, QR, MR Lifetime Gold
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Do you need the physical card? The FF status appears on the BP, so you should be able to use that everywhere you need to show it.
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Old Jan 8, 19, 10:20 pm
  #12  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold (OWS), Taj Gold, Shangri-La Jade, Hilton Gold, Radisson Gold
Posts: 284
I renewed my Platinum status in May '18 and to date I haven't received the new membership card and baggage tags! I doubt I will at all. haha
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Old Jan 9, 19, 12:40 am
  #13  
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Originally Posted by florin View Post
Do you need the physical card? The FF status appears on the BP, so you should be able to use that everywhere you need to show it.
I don't need the card, but a couple more bag tags would be nice.
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Old Jan 9, 19, 12:42 am
  #14  
 
Join Date: Oct 2014
Location: PNH, KTM, JFK, IAD, PBI
Programs: Qatar Platinum, One World Emerald, IHG Platinum Elite
Posts: 90
Renewed Platinum in June 2018. I had to escalate the situation in previous years. One year after multiple messages and back and forths with QR, received the card and tags with a personal apology and a gift from the country manager where I live. But in subsequent years realized that its just a hassle and time consuming to the max (not to mention aggravating). So I haven't even bothered to ask this time around.
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Old Jan 10, 19, 6:37 pm
  #15  
 
Join Date: Feb 2015
Location: Thailand
Programs: QRPC-Gold & Star-Alliance
Posts: 186
Originally Posted by florin View Post
Do you need the physical card? The FF status appears on the BP, so you should be able to use that everywhere you need to show it.
I agree that it's more for reassurance, for example when I approach the Business-Class check-in desk on another OneWorld airline, with my extra-luggage for an Economy-ticket.

And the baggage-tags & information-pack, so there's an element of DYKWIA to it, but I did nevertheless earn this status the hard way !

Lastly because of what it says, that a process which ought to be seamless & efficient, is still the opposite after so long. QR, great in-the-air, but not on-the-ground ! So why don't they fix the problem ?

And wouldn't it be nice if the new-found status lasted for more-than a mere twelve-months, that's off-topic but nevertheless something heart-felt, for the new official QRPC-lurker to pick-up and run with !
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