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Old Jul 9, 2019, 3:11 am
  #121  
 
Join Date: Jan 2017
Programs: qr
Posts: 262
To add to this inconsistency has anyone seen the latest you tube video posted by QR re platinum membership and how they have developed a "heavy" membership card - only if they could actually send it out on time. I thought it was going to be an announcement on enhancements for Plat members that has been muted for sometime now................no just a new card incarnation .........go figure?
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Old Jul 9, 2019, 3:25 am
  #122  
NoY
 
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Yeah, I saw that. Absolutely hilarious (in a sad & truly pathetic way).
Proof positive that QR's "management" haven't got a flaming clue if "listening to customers" results in total & utter garbage like this..
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Old Jul 9, 2019, 3:27 am
  #123  
 
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 731
I gave in, and requested that they allow me to pick up my pack at the airport during my last transit. I had waited 9 months.
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celtic_warrior is offline  
Old Jul 9, 2019, 3:31 am
  #124  
 
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,077
I saw the video today. They should just be embarrassed.
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Old Jul 9, 2019, 8:35 am
  #125  
 
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black, Hyatt Globalist
Posts: 432
Originally Posted by NoY
Yeah, I saw that. Absolutely hilarious (in a sad & truly pathetic way).
Proof positive that QR's "management" haven't got a flaming clue if "listening to customers" results in total & utter garbage like this..
I got sent it by a contact I made at privilege club, they are expecting further changes but I sent the article from onemileatatime did and said they should have issued in addition to some REAL benefits for platinum, apparently more is forthcoming he said so lets just wait and see but I explained I have zero expectations when it comes to privilege club so the fact they produced a 'heavier/enhanced' card is even shocking as it appeared they were happy with the status quo.
AbuCordoba is offline  
Old Jul 9, 2019, 9:41 pm
  #126  
NoY
 
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Originally Posted by AbuCordoba
I got sent it by a contact I made at privilege club, they are expecting further changes but I sent the article from onemileatatime did and said they should have issued in addition to some REAL benefits for platinum, apparently more is forthcoming he said so lets just wait and see but I explained I have zero expectations when it comes to privilege club so the fact they produced a 'heavier/enhanced' card is even shocking as it appeared they were happy with the status quo.
Interesting.....but for them to have even conceived, sanctioned & spent money on this is absolutely laughable & is a totally transparent example of their complete ineptitude.
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Old Jul 9, 2019, 9:48 pm
  #127  
NoY
 
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Originally Posted by AbuCordoba
I got sent it by a contact I made at privilege club, they are expecting further changes but I sent the article from onemileatatime did and said they should have issued in addition to some REAL benefits for platinum, apparently more is forthcoming he said so lets just wait and see but I explained I have zero expectations when it comes to privilege club so the fact they produced a 'heavier/enhanced' card is even shocking as it appeared they were happy with the status quo.
Interesting.....but for them to have even conceived, sanctioned & spent money on this is absolutely laughable & is a totally transparent example of their complete ineptitude.

I wouldn't hold my breath for anything too exciting from the "management" & their laughable "consultants/advisers". Good luck though!
mpkz likes this.
NoY is offline  
Old Jul 9, 2019, 9:56 pm
  #128  
FlyerTalk Evangelist
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Originally Posted by NoY
Interesting.....but for them to have even conceived, sanctioned & spent money on this is absolutely laughable & is a totally transparent example of their complete ineptitude.
You mean on a metal card?
Dr. HFH is offline  
Old Jul 10, 2019, 1:02 am
  #129  
 
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black, Hyatt Globalist
Posts: 432
Originally Posted by NoY
Interesting.....but for them to have even conceived, sanctioned & spent money on this is absolutely laughable & is a totally transparent example of their complete ineptitude.

I wouldn't hold my breath for anything too exciting from the "management" & their laughable "consultants/advisers". Good luck though!
Apparently the guy in the video is relatively new and is trying to make some changes albeit slowly and this was the first thing they could get through the door, my real desire is for them to issue a better version of Qcredits and introduce a lifetime tier of sorts but I doubt they will be able to do that as their IT system is a bit hit and miss.
NoY likes this.
AbuCordoba is offline  
Old Jul 10, 2019, 5:05 pm
  #130  
 
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
Happy to see something positive...

...but to be honest, I really just want improved lounge access!
NoY likes this.
purple1addict is offline  
Old Jul 10, 2019, 5:33 pm
  #131  
 
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S elite, UA silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 1,161
That video...not gonna lie, it’s pretty cringey and frankly kinda infantilizing. Anyone else feel like it’s QR literally dangling a shiny metal object to distract us from the negatives of the qrpc program? From a marketing standpoint, I don’t think this was a good look for them, but hopefully the rumors about this just being a start of QR revamping their platinum benefits are true.
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fender5787 is offline  
Old Jul 17, 2019, 5:09 pm
  #132  
 
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S elite, UA silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 1,161
Datapoint on when I received my welcome package

So I recently received both my silver and gold welcome packets and figured I’d add datapoints on when I qualified and when I received them. So I believe I qualified for silver around the 10th of April and for gold around the 18th of April. I received my silver packet around the beginning of last week and received my gold packet this past Monday. The silver was dated July 25th and the gold was dated July 1st. So it seems they’re printed and shipped out about 10-11 weeks after qualifying and you receive them about 11-12 weeks after qualifying (although this may carry depending on where one is based). That’s actually not too bad comparing to other programs (I believe when I qualified for either plat with delta it took nearly 5 months for my welcome package to come). I qualified for plat late last month, so fingers crossed they stay on the same schedule and I receive the pack in early October!
fender5787 is offline  
Old Jul 18, 2019, 2:37 am
  #133  
 
Join Date: Apr 2011
Posts: 217
unbelievably our cards came today over 15 months after we qualified for gold
poppyz is offline  
Old Jul 18, 2019, 5:35 am
  #134  
 
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 442
Got my flashy platinum alloy card some days ago. Quite nice and heavy. Perfect to have in my wallet (which I don't carry anymore) as a beer opener or in my camping set . Thanks PC. However, if you really want to pamper your loyal customers, give us something that is actually useful
NoY, Matt4, kaffir76 and 2 others like this.
toastedcafe is offline  
Old Jul 28, 2019, 12:28 pm
  #135  
 
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 641
Got my Platinum card ..

& boy - is it heavy!

Qualified mid April ..
Requested via email in May, welcome letter dated July 1 & packaged received last week ...

kaffir76 is offline  


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