No more Al Mourjan access for upgrades with Qmiles/QCredits
Jun 4, 2018, 12:48 pm
#271
Suspended
Join Date: Jan 2014
Posts: 2,685
As usual its a QR-level mess where you don't really know what you will be getting
Last edited by mpkz; Jun 4, 2018 at 12:55 pm
Jun 4, 2018, 6:46 pm
#272
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425
as you can read above, while the access rule is no AM, the practice seems to be people (esp QR Plat) being directed to AM. Happened to me last week twice on a ticket that was booked and upgraded well after February.
As usual its a QR-level mess where you don't really know what you will be getting
As usual its a QR-level mess where you don't really know what you will be getting
Jun 4, 2018, 10:15 pm
#273
Original Poster
Join Date: Oct 2014
Location: DAC, KTM, JFK, PBI
Programs: Qatar Platinum, One World Emerald, IHG Platinum Elite
Posts: 98
as you can read above, while the access rule is no AM, the practice seems to be people (esp QR Plat) being directed to AM. Happened to me last week twice on a ticket that was booked and upgraded well after February.
As usual its a QR-level mess where you don't really know what you will be getting
As usual its a QR-level mess where you don't really know what you will be getting
Jun 5, 2018, 9:40 am
#274
Suspended
Join Date: Jan 2014
Posts: 2,685
As noted by lifeonthego_k, this is a loads thing. Happened to me twice in March. Arrived in DOH around midnight. That seems to be a busy time for the Plat Lounge. Did it happen for you around midnight as well? Will be going back in on the same flights into DOH in a few weeks, and will report back with another data point.
May 1, 2019, 7:53 am
#276
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,835
I'm pretty sure that has to do with load levels in the First class lounge rather than anything else. E.g. Mornings get very busy and hence whenever I've been at Doha in the morning, I've been redirected to AM, although I was flying in Y as a Platinum member. This has happened 3 times to me. The policy here is simply to re-direct platinum members to AM when the First class lounge is full. I don't see a connection with 'upgrade does not get AM access' policy.
May 1, 2019, 8:26 am
#277
Join Date: Apr 2015
Programs: Some
Posts: 5,249
If by mileage redemption you mean a straightforward J booking with miles then go straight to Al Mourjan, these have always been entitled to access! If you mean a cash ticket upgraded with miles then someone else is probably better placed to advise.
May 1, 2019, 8:56 am
#278
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,835
Oh, my bad I misunderstood then. Yes indeed I meant straight J booking with miles. I incorrectly thought AM access had been cut out!
May 2, 2019, 7:57 am
#279
Original Poster
Join Date: Oct 2014
Location: DAC, KTM, JFK, PBI
Programs: Qatar Platinum, One World Emerald, IHG Platinum Elite
Posts: 98
I'd advise going to the F lounge first as I believe there is some communication between attendants on their earpieces regarding people being sent over. As QR Plat, even when flying in Y, I have been consistently directed to AM for over a year when arriving around midnight and I would say its pretty much as consistent as an unwritten rule can get with QR. More recently, I had to wait a bit to meet my father who was arriving on another flight and we got to the F lounge around 1AM and we were directed just to use the F lounge. When I asked about AM, they were clear that there is a window of around half an hour or so after midnight when they direct Plats to AM. After that, they are not allowed to and they wouldn't budge.
May 26, 2019, 8:55 pm
#282
Join Date: Aug 2016
Programs: Qatar Platinum
Posts: 107
I'd advise going to the F lounge first as I believe there is some communication between attendants on their earpieces regarding people being sent over. As QR Plat, even when flying in Y, I have been consistently directed to AM for over a year when arriving around midnight and I would say its pretty much as consistent as an unwritten rule can get with QR. More recently, I had to wait a bit to meet my father who was arriving on another flight and we got to the F lounge around 1AM and we were directed just to use the F lounge. When I asked about AM, they were clear that there is a window of around half an hour or so after midnight when they direct Plats to AM. After that, they are not allowed to and they wouldn't budge.
May 26, 2019, 11:02 pm
#283
Join Date: Apr 2015
Programs: Some
Posts: 5,249
Seriously? Sending QR Plats at their home airport to the Al Maha Lounge? If you ever needed a demonstration QR couldn’t care less about status, there it is.
May 26, 2019, 11:35 pm
#284
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
I really would like to look into "their heads" to see what they are thinking when they implent such crazy rules....because I cannot imagine any "good" reason for that.
May 27, 2019, 12:26 am
#285
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,398
QR is an awesomely good airline ‘in the air’ and (for me, at least !) has always provided consistently excellent service.
But service on the ground matters a lot too. And that’s where QR makes some extremely poor decisions - driven by a skewed mindset that considers hard cash as the only priority, above all other (often, more important) factors.