No more Al Mourjan access for upgrades with Qmiles/QCredits
Jan 29, 2018, 4:37 pm
#151
Join Date: Aug 2016
Programs: Qatar Platinum
Posts: 107
This makes no sense. Transited Doha on Thursday on a paid J ticket and obviously I was allowed to enter. Though before entering I specifically asked them at the desk what the new rules are. And they showed me a copy of an internal communication stating lounge access is restricted only for airport and email upgrades. I even told them that my colleague was denied, they said it was a mistake. Then I told them I'd be transiting again in a couple of days on a ticket with a miles upgrade 2 weeks before, showed them my PNR and they verified saying no problem to access Al Mourjan. yesterday, from HKG in Y and Doha to MAD on miles upgrade, I was allowed to enter AM with no problems.
clearly there is a huge miscommunication. I will write to one of the senior contacts I have at QR.
clearly there is a huge miscommunication. I will write to one of the senior contacts I have at QR.
Feb 6, 2018, 7:25 am
#153
Join Date: Jul 2000
Location: AUH
Posts: 8,265
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 7:56 am
#154
Join Date: Apr 2015
Programs: Some
Posts: 5,231
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 7:58 am
#155
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,103
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 8:19 am
#156
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Any ticket which was re-issued for the upgrade up to and including 4 February will continue to receive the higher baggage and lounge entitlement.
Feb 6, 2018, 8:46 am
#158
Join Date: Jul 2005
Location: Here
Posts: 1,907
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 9:15 am
#159
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 440
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
A bit confused.. "prior to arriving at the airport"
How about "after arriving at the airport" ?
Feb 6, 2018, 9:34 am
#160
Join Date: Nov 2017
Location: Berlin
Programs: BAEC Gold
Posts: 509
I flew Jan 17th and upgraded 1 week before that date, was still not allowed in the AS Lounge.
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 9:40 am
#161
Join Date: Apr 2015
Programs: Some
Posts: 5,231
Slightly annoyed as I had a number of tickets I was waiting to book until the upgrade situation was clarified and now by not booking them it appears I've managed to stop myself getting Al Safwa access - possibly time for me to think again about crediting QR flights to QRPC.
Feb 6, 2018, 10:09 am
#162
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 423
I have now seen an internal communication which confirmed that this is indeed a policy change.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Feb 6, 2018, 10:29 am
#163
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,446
Feb 6, 2018, 10:41 am
#164
Join Date: Sep 2015
Posts: 795
Disappointing. The staff in Al Safwa will have even less to do now...
It's hard to see where the major savings are from this, particularly given their ability to limit advance upgrades anyway (and the not inconsequential amount of qmiles needed for upgrades). Perhaps full redemptions are next?
It's hard to see where the major savings are from this, particularly given their ability to limit advance upgrades anyway (and the not inconsequential amount of qmiles needed for upgrades). Perhaps full redemptions are next?
Feb 6, 2018, 10:50 am
#165
Join Date: Apr 2015
Programs: Some
Posts: 5,231
Disappointing. The staff in Al Safwa will have even less to do now...
It's hard to see where the major savings are from this, particularly given their ability to limit advance upgrades anyway (and the not inconsequential amount of qmiles needed for upgrades). Perhaps full redemptions are next?
It's hard to see where the major savings are from this, particularly given their ability to limit advance upgrades anyway (and the not inconsequential amount of qmiles needed for upgrades). Perhaps full redemptions are next?
