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No more Al Mourjan access for upgrades with Qmiles/QCredits

No more Al Mourjan access for upgrades with Qmiles/QCredits

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Old Feb 6, 18, 12:15 pm
  #166  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,292
Originally Posted by toastedcafe View Post
A bit confused.. "prior to arriving at the airport"
How about "after arriving at the airport" ?
I believe upgrades at the airport were already excluded under the previous wave of changes.
Originally Posted by lifeonthego_k View Post
What about upgrades using Qcredits? I have an upcoming journey in June - bought a ticket in Y and using Qcredits have upgraded to J. And also, I assume award tickets for J/F will continue getting access to AM/AS? Thanks.
Sorry, I mistyped - I meant upgraded with Qmiles or Qcredits (rather than Qpoints).

If you already upgraded it prior to 4 Feb then you will still enjoy access to AM (subject to the lounge attendants getting it right, which other posters' experience seems to suggest is not always the case).

Award tickets in J and F will have access (at least for now). Not sure what alternative lounges they can provide for full redemptions.
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Old Feb 6, 18, 6:06 pm
  #167  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Platinum (OWE), TK Classic Plus, Taj Gold, Shangri-La Jade, Hilton Gold
Posts: 259
Originally Posted by stargold View Post
If you already upgraded it prior to 4 Feb then you will still enjoy access to AM (subject to the lounge attendants getting it right, which other posters' experience seems to suggest is not always the case).
I did. So will report back on my experience.
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Old Feb 6, 18, 6:12 pm
  #168  
 
Join Date: Oct 2009
Location: Udon Thani, Thailand
Programs: TK E,*G, A-Club G
Posts: 768
Whatever, I will no longer buy QR Y tickets (with or without upgrade ideas).
I have an upcoming QR J trip and the following one will be J with TK.
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Old Feb 6, 18, 10:12 pm
  #169  
 
Join Date: Mar 2016
Location: Doha, Qatar
Posts: 175
I was trying to decide for a trip later this year to either book a round trip in economy from DOH-LHR and use 30k QA privilege miles to upgrade one way, or just use 42.5k AA miles to book an award flight for the first leg.
So basically, if I pay for an economy ticket and use the 30k miles to upgrade one way I don't get access but if I use my AA miles for an award flight I do get access?
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Old Feb 6, 18, 10:33 pm
  #170  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Platinum (OWE), TK Classic Plus, Taj Gold, Shangri-La Jade, Hilton Gold
Posts: 259
Originally Posted by Ben_W View Post
So basically, if I pay for an economy ticket and use the 30k miles to upgrade one way I don't get access but if I use my AA miles for an award flight I do get access?
That's what it sounds like.
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Old Feb 7, 18, 9:59 pm
  #171  
 
Join Date: Feb 2018
Location: Malaysia
Programs: QR Plat, HH Gold
Posts: 11
I've just sent an email to QAPC to have them confirm in writing that I will still have lounge access for a economy class ticket I bought back in Sept 17 and upgraded using QCredits. Hopefully I'll get a favorable reply and can show it to the lounge attendants if they deny me entry
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Old Feb 7, 18, 10:13 pm
  #172  
 
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Platinum (OWE), TK Classic Plus, Taj Gold, Shangri-La Jade, Hilton Gold
Posts: 259
Originally Posted by Dev1l View Post
I've just sent an email to QAPC to have them confirm in writing that I will still have lounge access for a economy class ticket I bought back in Sept 17 and upgraded using QCredits. Hopefully I'll get a favorable reply and can show it to the lounge attendants if they deny me entry
Perhaps I should do the same. Let us know if you receive such a conformation.
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Old Feb 8, 18, 1:49 am
  #173  
 
Join Date: Jan 2009
Programs: QR Platinum, BAEC blue Skywards Silver Accor classic
Posts: 432
I think it's totally absurd to deny access for award or redemption upgrades how many of us have purchased more expensive tickets to be able to receive loyalty perks
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Last edited by spec119; Feb 8, 18 at 8:48 am
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Old Feb 8, 18, 5:02 am
  #174  
 
Join Date: Jun 2003
Location: SFO, CDG, TLS
Programs: QR P, LH Proud to be a one Star Negative Blue, Hilton Gold, GHA Black, WOH something
Posts: 1,258
Everyone who is outraged at this change should write a quick email at [email protected] to complain. Hopefully with enough of us, they might rollback their position.
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Old Feb 8, 18, 12:47 pm
  #175  
 
Join Date: Jan 2018
Location: HEL
Programs: AY+ Gold
Posts: 34
I hope this mess is only temporary ítill the new lounge is opened and AM is not at full capasity all the time

just my two cents
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Old Feb 8, 18, 3:25 pm
  #176  
 
Join Date: Jun 2003
Location: SFO, CDG, TLS
Programs: QR P, LH Proud to be a one Star Negative Blue, Hilton Gold, GHA Black, WOH something
Posts: 1,258
Originally Posted by Sorte View Post
I hope this mess is only temporary ítill the new lounge is opened and AM is not at full capasity all the time

just my two cents
It's also true that AS is running at 200% capacity these days!
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Old Feb 8, 18, 3:56 pm
  #177  
 
Join Date: Apr 2015
Location: London
Programs: [QRPC], BAEC, EK Skywards, WY Sindbad, Marriott 'Bonvoy' :/, IHG, Hilton Honors, Golden Circle
Posts: 2,380
Originally Posted by synd View Post
It's also true that AS is running at 200% capacity these days!
I take it Al Safwa's capacity is one passenger then
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Old Feb 8, 18, 4:27 pm
  #178  
 
Join Date: Jul 2012
Posts: 1,469
I wonder how the BKK lounge will cope with flights departing 20:25 (777), 20:35 (777), and 20:55 (380)...
[ > 120 F+J passengers]
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Old Feb 8, 18, 6:31 pm
  #179  
 
Join Date: Feb 2018
Location: Malaysia
Programs: QR Plat, HH Gold
Posts: 11
Originally Posted by lifeonthego_k View Post
Perhaps I should do the same. Let us know if you receive such a conformation.
Got the reply within 8 hours,

'Thank you for writing to Privilege Club. We value your business.We understand your situation which you have explained to us.

We wish to inform you that the members who have processed upgrade on or before 04-Feb-2018, will still get lounge access and baggage allowance as per the OLD policy i.e. ticketed cabin.
Effective 05-Feb-2018, all upgrades that are processed with Qmiles/Qcredits will have baggage allowance and lounge access as per original ticketed cabin.

Members can continue to avail the baggage allowance and lounge access as per their tier benefits.

Do let us know if we can assist you any further.'

Great to have this as a B&W if rejected by the lounge attendant
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Old Feb 9, 18, 12:41 am
  #180  
Original Poster
 
Join Date: Oct 2014
Location: PNH, KTM, JFK, IAD, PBI
Programs: Qatar Platinum, One World Emerald, IHG Platinum Elite
Posts: 80
Its been a long time since I posted the first post on this thread and I remember other members wanting to correct the title to reflect that it was only airport upgrades that were affected. It now appears that the title no longer needs any update. A self fulfilling prophecy if you will..

What a shame. There are just too many things that are happening with Qatar at the moment (I have been dealing with a nagging issue on bonus miles from a promotion that agents on the phone/via email have not been able to get right for a month now) that is leading me to begin to question my willingness to continue to stay with QR.
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