Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Jun 6, 2017, 7:16 am
#421
Join Date: Feb 2004
Location: Netherlands
Posts: 4,279
Horrible arrangements by QR
Hi,
I am in the mid of my trip to US ending in CAI, looking at the current situation, I find the handling of QR of the situation just horrible.
I was flying via LHR to DOH and to CAI. Now I need to back in Europe (I have my separate ticket back in CAI) by Thursday. Since some of the flights are codeshared with AA, I have been thrown back and forth by both sides saying they can't do anything.
Waiting time for the QR office is crazy long - either you can't get through or you wait > 1 hour to get someone.
I tried to ask if I can stop my journey temporarily in LHR and continue the rest when the situation clears up - but they do not want to accommodate that.
Am now still trying to arrange something with them still. Crazy for them to be so inflexible and have such bad information.
AA is the same - they deny that QR is not flying to those countries, it seems they only have provisions for KSA.
horrible horrible experience so far.
Cheers!
I am in the mid of my trip to US ending in CAI, looking at the current situation, I find the handling of QR of the situation just horrible.
I was flying via LHR to DOH and to CAI. Now I need to back in Europe (I have my separate ticket back in CAI) by Thursday. Since some of the flights are codeshared with AA, I have been thrown back and forth by both sides saying they can't do anything.
Waiting time for the QR office is crazy long - either you can't get through or you wait > 1 hour to get someone.
I tried to ask if I can stop my journey temporarily in LHR and continue the rest when the situation clears up - but they do not want to accommodate that.
Am now still trying to arrange something with them still. Crazy for them to be so inflexible and have such bad information.
AA is the same - they deny that QR is not flying to those countries, it seems they only have provisions for KSA.
horrible horrible experience so far.
Cheers!
Jun 6, 2017, 7:30 am
#422
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
Hi,
I am in the mid of my trip to US ending in CAI, looking at the current situation, I find the handling of QR of the situation just horrible.
I was flying via LHR to DOH and to CAI. Now I need to back in Europe (I have my separate ticket back in CAI) by Thursday. Since some of the flights are codeshared with AA, I have been thrown back and forth by both sides saying they can't do anything.
Waiting time for the QR office is crazy long - either you can't get through or you wait > 1 hour to get someone.
I tried to ask if I can stop my journey temporarily in LHR and continue the rest when the situation clears up - but they do not want to accommodate that.
Am now still trying to arrange something with them still. Crazy for them to be so inflexible and have such bad information.
AA is the same - they deny that QR is not flying to those countries, it seems they only have provisions for KSA.
horrible horrible experience so far.
Cheers!
I am in the mid of my trip to US ending in CAI, looking at the current situation, I find the handling of QR of the situation just horrible.
I was flying via LHR to DOH and to CAI. Now I need to back in Europe (I have my separate ticket back in CAI) by Thursday. Since some of the flights are codeshared with AA, I have been thrown back and forth by both sides saying they can't do anything.
Waiting time for the QR office is crazy long - either you can't get through or you wait > 1 hour to get someone.
I tried to ask if I can stop my journey temporarily in LHR and continue the rest when the situation clears up - but they do not want to accommodate that.
Am now still trying to arrange something with them still. Crazy for them to be so inflexible and have such bad information.
AA is the same - they deny that QR is not flying to those countries, it seems they only have provisions for KSA.
horrible horrible experience so far.
Cheers!
However, I cannot see why you'd expect QR to let you stay in LHR, when the issue is on a separate leg of the ticket.
Regrettably, when booking flights from outstations to save money, things can (and do) sometimes go wrong.
M
Jun 6, 2017, 7:45 am
#424
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,464
Jun 6, 2017, 7:51 am
#425
Join Date: May 1998
Location: australia
Posts: 5,761
From the FAQs on QR's website
Who writes this stuff - surely I can get the refund 10 times 
Sarcasm off
Flying on a CAI-DOH-SYD-DOH-CAI First Class ticket where the outbound has been flown and the inbound is next week. If I terminate in DOH is there any residual value that I can claim as a refund for the DOH-CAI segment?
Clearly, if I had bought the ticket without the DOH-CAI segment it would have cost more than I paid for my return ticket but is there still refundable value for the undeliverable service? I was supposed to do a same plane turnaround in CAI so being rerouted eg via AMM won't work for me whereas terminating in DOH will -given that I will lose lots of 5x miles it would be nice to get some dollars back
Passengers will also be permitted to refund the unused portion of their tickets booked for the above period once, free of charge
Sarcasm off
Flying on a CAI-DOH-SYD-DOH-CAI First Class ticket where the outbound has been flown and the inbound is next week. If I terminate in DOH is there any residual value that I can claim as a refund for the DOH-CAI segment?
Clearly, if I had bought the ticket without the DOH-CAI segment it would have cost more than I paid for my return ticket but is there still refundable value for the undeliverable service? I was supposed to do a same plane turnaround in CAI so being rerouted eg via AMM won't work for me whereas terminating in DOH will -given that I will lose lots of 5x miles it would be nice to get some dollars back
Jun 6, 2017, 7:52 am
#426
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
Jun 6, 2017, 7:55 am
#427
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
From the FAQs on QR's website
Who writes this stuff - surely I can get the refund 10 times
Sarcasm off
Flying on a CAI-DOH-SYD-DOH-CAI First Class ticket where the outbound has been flown and the inbound is next week. If I terminate in DOH is there any residual value that I can claim as a refund for the DOH-CAI segment?
Clearly, if I had bought the ticket without the DOH-CAI segment it would have cost more than I paid for my return ticket but is there still refundable value for the undeliverable service?
Who writes this stuff - surely I can get the refund 10 times
Sarcasm off
Flying on a CAI-DOH-SYD-DOH-CAI First Class ticket where the outbound has been flown and the inbound is next week. If I terminate in DOH is there any residual value that I can claim as a refund for the DOH-CAI segment?
Clearly, if I had bought the ticket without the DOH-CAI segment it would have cost more than I paid for my return ticket but is there still refundable value for the undeliverable service?
In terms of how the ticket is broken-down from a value perspective, I suppose the info would be in the meta-data of your ticket and fare.
MyflightsApp is pretty good at showing the info, if you can make sense of the figures.
M
Jun 6, 2017, 7:57 am
#428
Join Date: Sep 2009
Location: Global
Posts: 5,995
I understand your disappointment, but, airlines virtually never refund or reimburse for any travel outside the flight. (Maybe a token amount for goodwill, but that is it.) And from QR POV, they are ready willing and able to fly your flights.
Jun 6, 2017, 7:57 am
#429
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,464
I do hope flightradar24 has a glitch!
It is showing that QR1362 MPM-DOH (that's Maputo, Mozambique)
- took off just now, at 3:31pm local time
- and will land in Doha at 10:11pm+3, in other words on Friday evening!
It is showing that QR1362 MPM-DOH (that's Maputo, Mozambique)
- took off just now, at 3:31pm local time
- and will land in Doha at 10:11pm+3, in other words on Friday evening!
Jun 6, 2017, 8:03 am
#430
Join Date: Nov 2006
Location: EWR
Programs: Marriott Bonvoy Gold, HHonors Gold
Posts: 519
Q: Which airlines will passengers be allowed to take to travel from/to the Kingdom of Saudi Arabia, the UAE, the Kingdom of Bahrain and Egypt?
A: Passengers holding confirmed and ticketed Qatar Airways tickets will be re-accommodated according to availability on other carriers at the time of re-issuance as per the IATA Regulations.
Anyone successfully re-accomodated to other non-partner carriers if flying in and out of those banned countries?
I have CAI - BKK (mix of First/Business) round trip coming up in a couple of weeks. I have to fly in and out of CAI as booked since my positioning flights are non-cancellable so rerouting is not an option. Does IATA Regulations allow me to ask Qatar to rebook me on Etihad or Emirates? I know their call centers are bombarded so I don't want to call and ask yet.
A: Passengers holding confirmed and ticketed Qatar Airways tickets will be re-accommodated according to availability on other carriers at the time of re-issuance as per the IATA Regulations.
Anyone successfully re-accomodated to other non-partner carriers if flying in and out of those banned countries?
I have CAI - BKK (mix of First/Business) round trip coming up in a couple of weeks. I have to fly in and out of CAI as booked since my positioning flights are non-cancellable so rerouting is not an option. Does IATA Regulations allow me to ask Qatar to rebook me on Etihad or Emirates? I know their call centers are bombarded so I don't want to call and ask yet.
Jun 6, 2017, 8:06 am
#431
Join Date: May 1998
Location: australia
Posts: 5,761
I might have an extra few hours on my transit through DOH next week - roast chicken washed down with a glass of warm milk sounds perfect
Jun 6, 2017, 8:11 am
#432
Join Date: May 2017
Programs: BA Gold, EK Gold, Hilton Diamond
Posts: 28
Not really, as per conditions of carriage, they are not obligated to pay out for hotels and over expenses for the holiday, that is what travel insurance is for, and flexible hotel bookings, unless the question meant it was a Qatar holiday package, which means they should cover costs like any other airline, right?
Jun 6, 2017, 8:12 am
#433
Join Date: Nov 2013
Location: PAR, SIN
Programs: Flying Blue Gold, Lufthansa FQTV, IHG Platinum Ambassador
Posts: 28
I think the +3 just means UTC+03, the timezone of Qatar.
Jun 6, 2017, 8:14 am
#434
Join Date: May 2017
Programs: BA Gold, EK Gold, Hilton Diamond
Posts: 28
They appear to be offering partner airlines only, I don't believe that EK or EY are accepting QR passengers who are being rerouted (there were posts yesterday about it). I was only offered BA yesterday when I called to change my ticket, they wouldn't give me any other option so I took a refund, be prepared to take a refund and pay more for EK or EY if you can't come to an agreement with QR.
Jun 6, 2017, 8:16 am
#435
Join Date: Oct 2016
Posts: 36
I have a wedding to attend in Thailand at the end of June and was due to fly cai to bkk with QR two weeks on Sunday; I live in Cairo at the moment so am based here. However, I bought this ticket before the Egyptian pound was devalued meaning that if I get a refund and cancel my ticket it's worth half the value of what it was before, without the expense of booking another ticket. I can't get hold of the cairo office of qatar airways, shock, and I don't want to ring the other qatar number as it must besieged. I am happy to go to Amman or Istanbul and pay for that myself but is there a way to do it online at all or would going to Cairo airport help or is it just through that number? I think if it was just a holiday I would be relaxed but as it's a wedding and with me having the potential to lose well over 1500 pounds on this (booking a new flight plus half the value of the current flight thanks to the Egyptian pound) it's got me a bit anxious. Thanks to anyone who provides advice