Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Aug 2, 2017, 11:56 pm
#1261
Join Date: Mar 2008
Location: UK
Programs: OneWorld Emerald/GHA Discovery Black
Posts: 552
I am in the UAE and still unable to access the QR website & app. I would be very grateful if anyone would be kind enough to look up what Qmiles and Qpoints the following routes would earn me (as a QR Platinum) flying Cathay Pacific business class (I class/fare)
DXB-HKG
HKG-SYD
ADL-HKG
HKG-MEL
BNE-HKG
Thanks in advance for any assistance. I can only hope to have regular access to QR once again very soon!
DXB-HKG
HKG-SYD
ADL-HKG
HKG-MEL
BNE-HKG
Thanks in advance for any assistance. I can only hope to have regular access to QR once again very soon!
Aug 3, 2017, 1:22 am
#1262
Join Date: Jul 2017
Posts: 57
I have DWC-DOH-JNB-DOH-DWC in mid of October and today my ticket status changed to not confirmed. I tried contact UAE phone line but after an hour hold, no luck. As Qatar Airways website is blocked in UAE, I am unable to find the proper contact number for other country call center. Could you please share the number for their call center in other countries? Thanks a lot.
Aug 3, 2017, 2:05 am
#1263
Join Date: Nov 2010
Location: Sydney
Programs: NH AMC, EY Guest Silver,MPC GO
Posts: 210
Just another update for my CAI-DOH-HND-DOH-CAI ticket for early OCT.
Spotted out all original sectors changed to unconfirmed today and gave QR a call.
1st call: only offered for a detour to BEY with ME to make my itinerary become CAI-BEY-DOH-HND, don't like to via BEY so said thank you and will call again soon.
give them a call in two hours later, the gentleman in the line offered me several more options such as re-book all sector with TK(which im not interested with) then he told me if I would prefer to via any places in Europe so I said if LHR an option, couple minutes later he said YES and within 5mins my itinerary changes to CAI(BA)-LHR(QR)-DOH(QR)-HND and even got chance to experience Q-suite on DOH-LHR both ways.
hope this help with some others
Spotted out all original sectors changed to unconfirmed today and gave QR a call.
1st call: only offered for a detour to BEY with ME to make my itinerary become CAI-BEY-DOH-HND, don't like to via BEY so said thank you and will call again soon.
give them a call in two hours later, the gentleman in the line offered me several more options such as re-book all sector with TK(which im not interested with) then he told me if I would prefer to via any places in Europe so I said if LHR an option, couple minutes later he said YES and within 5mins my itinerary changes to CAI(BA)-LHR(QR)-DOH(QR)-HND and even got chance to experience Q-suite on DOH-LHR both ways.
hope this help with some others
Last edited by sydneyguy1234; Aug 8, 2017 at 9:07 am
Aug 3, 2017, 3:53 am
#1264
Join Date: Aug 2015
Location: SIN
Posts: 1,098
I have DWC-DOH-JNB-DOH-DWC in mid of October and today my ticket status changed to not confirmed. I tried contact UAE phone line but after an hour hold, no luck. As Qatar Airways website is blocked in UAE, I am unable to find the proper contact number for other country call center. Could you please share the number for their call center in other countries? Thanks a lot.
+1-877-777-2827
+1-954-745-0380 (Mon-Fri: 8:00am -9:00pm EST; Sat and Sun: 9:00am - 5:30pm EST)
Just in case it works better, this is the UK one (didn't try it):
033 0024 0125 (Open Monday-Saturday 9am-6pm and Sunday 9am-5pm)
Let me know if you need numbers from a specific office.
Aug 3, 2017, 4:09 am
#1265
Join Date: Jul 2017
Posts: 57
I tried the US one (<15 min hold). Here are the numbers:
+1-877-777-2827
+1-954-745-0380 (Mon-Fri: 8:00am -9:00pm EST; Sat and Sun: 9:00am - 5:30pm EST)
Just in case it works better, this is the UK one (didn't try it):
033 0024 0125 (Open Monday-Saturday 9am-6pm and Sunday 9am-5pm)
Let me know if you need numbers from a specific office.
+1-877-777-2827
+1-954-745-0380 (Mon-Fri: 8:00am -9:00pm EST; Sat and Sun: 9:00am - 5:30pm EST)
Just in case it works better, this is the UK one (didn't try it):
033 0024 0125 (Open Monday-Saturday 9am-6pm and Sunday 9am-5pm)
Let me know if you need numbers from a specific office.
Called again to UAE line, after 20 mins on hold, was informed that cannot do anything until T72.
Not a good start so far, but I will try the US number when they open.
Aug 3, 2017, 4:42 am
#1266
Join Date: Nov 2008
Location: Johannesburg, South Africa
Programs: Mucci, FB Gold, Skywards, MK Kestrel Flyer, BA Gold, M&M FF, UU Capricorne, ACCOR Gold
Posts: 676
Just another update for my CAI-DOH-HND-DOH-CAI ticket for early OCT.
Spotted out all original sectors changed to unconfirmed today and gave QR a call.
1st call
nly offered for a detour to BEY with ME to make my itinerary become CAI-BEY-DOH-HND, don't like to via BEY so said thank you and will call again soon.
give them a call in two hours later, the gentleman in the line offered me several more options such as re-book all sector with TK(which im not interested with) then he told me if I would prefer to via any places in Europe so I said if LHR is an option, couple minutes later he said YES and within 5mins my itinerary changes to CAI(BA)-LHR(QR)-DOH(QR)-HND and go chance to experience Q-suite on DOH-LHR both ways.
hope this help with some others
Spotted out all original sectors changed to unconfirmed today and gave QR a call.
1st call
nly offered for a detour to BEY with ME to make my itinerary become CAI-BEY-DOH-HND, don't like to via BEY so said thank you and will call again soon.give them a call in two hours later, the gentleman in the line offered me several more options such as re-book all sector with TK(which im not interested with) then he told me if I would prefer to via any places in Europe so I said if LHR is an option, couple minutes later he said YES and within 5mins my itinerary changes to CAI(BA)-LHR(QR)-DOH(QR)-HND and go chance to experience Q-suite on DOH-LHR both ways.
hope this help with some others
Aug 3, 2017, 5:07 am
#1267
Join Date: Nov 2010
Location: Sydney
Programs: NH AMC, EY Guest Silver,MPC GO
Posts: 210
I made my call to the general reservation hotline in HKG, so you may give a try
Aug 3, 2017, 5:38 am
#1268
Join Date: Dec 2004
Location: Manila, Philippines (MNL)
Programs: BAEC Gold [>20k Lifetime TPs] | Hilton Honors Lifetime Diamond [as is Mrs PtF] | Various Others
Posts: 6,156
husseinbadr - very many thanks for that. I've go three ex-CAI QR itineraries to sort out this month and based on previous experience I was steering clear of QR's Cairo office.
Based on your feedback I might give them another try and re-route via BEY. Previous (June/July) ex-CAI QR itineraries were re-routed via AMM, but I voluntarily paid for CAI-AMM-CAI tickets myself.
So for Mrs PtF and I I've repeated our recent QR ex-CAI SE Asia experiences and have this morning (no HUACA necessary) got QR in DOH to change the start and end points of our end of August CAI-DOH-BRU and vv itineraries to be AMM. I was concerned that if I left things too long I would run in to Eid al-Adha, and the associated heavy demand for flights locally. I'll happily bear the cost of RJ CAI-AMM-CAI tickets myself (RJ being a OW carrier the Tier Points, Avios and OW Emerald baggage allowance come in handy).
Another plus point for me of QR ex-AMM over QR ex-BEY is that AMM has 359/777, BEY has 332/333 - with the occasional 777.
That just leaves Master PtF's QR end of August F/J CAI-DOH-MIA and vv to sort out and then I'm up to date with all current ex-CAI QR itineraries.
Aug 3, 2017, 8:29 am
#1269
Join Date: Jan 2005
Posts: 610
Just had a notification from British Airways of a cancellation, flight booked for 2 with Avios AUH-DOH for the end of November.
Phoned BA and they have now re-routed AUH-LHR on BA, LHR-DOH on QR. Lots of flying in J for 9000 Avios each!
Phoned BA and they have now re-routed AUH-LHR on BA, LHR-DOH on QR. Lots of flying in J for 9000 Avios each!
Aug 3, 2017, 10:35 am
#1270
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,087
My two trips from CAI for November have been moved to Unconfirmed.
I will try the UK tomorrow to see what they are doing. Unfortunately, one is a CAI-DOH-DXB which I suspect I will have to refund.
The other CAI-DOH-BKK will have to stick as I have arrangements at the other end.
I will try the UK tomorrow to see what they are doing. Unfortunately, one is a CAI-DOH-DXB which I suspect I will have to refund.
The other CAI-DOH-BKK will have to stick as I have arrangements at the other end.
Aug 3, 2017, 11:17 am
#1271
Join Date: May 2005
Location: LAX/SNA/LGB
Programs: UA1K
Posts: 207
Another data point with an "unconfirmed" reservaton: I have a CMB-DOH-CAI-DOH-CMB for end of October. My flight went "unconfirmed" today. I called the U.S. call center (only had a 5 minute wait). The nice sales agent told me that I could: 1) Get a full refund now; 2) Rebook on TK 14 days in advance; 3) Rebook on a One World carrier 72 hours in advance; or 4) Rebook on other carriers 24 hours in advance. I asked about connecting via KWI to CAI on KU (after the DOH connection on QR) but he said that connection would exceed 8 hours, which is not allowed, or be too short causing an illegal connection time. I guess I will have to call back at the 72 hour mark as I would be willing to connect through AMM, LHR, or BEY on another OW carrier.
Aug 3, 2017, 6:12 pm
#1272
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,774
My AA issued CAI-DOH sector for travel in December was cancelled today. It's a bit ridiculous to be cancelling the flights now but only offering rerouting options in many months... Does anyone have a recent datapoint on re-routing options now they are seemingly cancelling flights far into the future?
Are QR still allowing a rerouting on QR with an origination of CDG/ZRH/MXP/FCO/SOF instead of CAI?
Are QR still allowing a rerouting on QR with an origination of CDG/ZRH/MXP/FCO/SOF instead of CAI?
Last edited by alexwuk; Aug 3, 2017 at 6:19 pm
Aug 3, 2017, 10:22 pm
#1273
Join Date: Jul 2002
Location: PDX
Programs: BA Gold; AS MVP
Posts: 292
This morning I telephoned the US Qatar Airways toll free number because my 10/22 - 12/4 LAX-DOH-JED (business class) popped up yesterday as 'unconfirmed'. The very nice lady in Florida rebooked me LAX-DOH-MCT-JED (MCT-JED on Oman Air) with no problems at all. I was fearing a major hassle, but it wasn't in any way. I will arrive in JED a couple of hours later than originally ticketed and need to leave 3 hours earlier to connect in Muscat, but, overall I am really pleased with how Qatar Airways handled the situation. One nice additional thing is that I'll fly a QR 787 DOH-MCT-DOH and then what looks to be super MCT-JED-MCT flights to JED (A330-200 4-abreast 82" pitch seating)! Well done Qatar Airways in a difficult situation!
Aug 4, 2017, 1:09 am
#1275
Join Date: Jul 2017
Posts: 57
Anyway I will try again today to other countries. My telephone bill will soon equal to my flight ticket.