Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Jun 6, 2017, 8:19 am
#436
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
I would submit that there is no airline in the world that could handle this amount of disruption and, in the short term, provide "adequate" service. Planes and crews are just not going to be in the right place at the right time, and all the other problems (cancelled flights, personal problems for crew members, stress from limited flight corridors, access to catering items) will add to the woes. Logic would suggest that, with time, these obstacles can be somewhat overcome and, QR's remaining operations will improve. But nobody knows how long this will take. The good thing is that it would seem likely that the Qatari gov't will do everything it can (including funnelling cash) to keep QR running as smoothly as possible as long as this crisis lasts. Of course, if this crisis leads to political instability, that's a wholly different problem and then all bets are off.
All this said, it would be completely insane to book a QR connecting flight right now. You have to wait to see what happens. But for the folks currently booked on QR, I would think there is some reason to hope for the best, especially if you flight is not in the next week or two.
Jun 6, 2017, 8:20 am
#437
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,455
Any updates from anyone originating from the UAE and routing options to Asia?
Are they re-routing or just giving a refund?
I'm booked for AUH-DOH-BKK for Eid and trying to figure out what I have to work with given it's too early to call.
Some potential flights I've been playing with are AUH-MCT-DOH-BKK, DXB-HKG-BKK (on CX) or AUH-AMM-BKK (on RJ but awful timing)
Are they re-routing or just giving a refund?
I'm booked for AUH-DOH-BKK for Eid and trying to figure out what I have to work with given it's too early to call.
Some potential flights I've been playing with are AUH-MCT-DOH-BKK, DXB-HKG-BKK (on CX) or AUH-AMM-BKK (on RJ but awful timing)
I've been routed onto UL, had a QR booking AUH-DOH-CMB, now, AUH-CMB.
Jun 6, 2017, 8:22 am
#438
Join Date: May 1998
Location: australia
Posts: 5,762
Jun 6, 2017, 8:32 am
#439
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
(and overtake QR1364 JNB-DOH which is ahead of it and is scheduled to arrive DOH at 12:18am)
Jun 6, 2017, 8:34 am
#440
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,530
Routesonline Update:
http://www.routesonline.com/news/38/...route-20170606
http://www.routesonline.com/news/38/...route-20170606
Due to recent diplomatic tensions in the Middle East, selected Middle Eastern and North African carriers gradually announced cancellation for flights to/from Doha, effective from 06JUN17. OneWorld member Qatar Airways also announced planned service cancellation as a result.
As of 0000GMT 06JUN17, updated information as follow. Flight frequency is based on data as of week of 04JUN17’s OAG Schedules Analyser, for July – Oct 2017 schedule. Situation remains fluid therefore additional adjustment is expected.
* Air Arabia
All Sharjah – Doha flights cancelled until further notice. G9 operates up to 3 daily flights to Doha
* Air Cairo
All Doha flights cancelled until further notice. SM opeates 1 weekly from Sharm el Sheikh, up to 4 weekly from Borg el Arab/Alexandria, 1 weekly from Sohag
* Egypt Air
All Cairo – Doha flights cancelled until further notice. MS operates up to 16 weekly flights to Doha
* Emirates
All Dubai – Doha flights cancelled until further notice. EK operates up to 7 daily flights to Doha
* Etihad Airways
All Abu Dhabi – Doha flights cancelled at least until 30JUN17. EY operates up to 5 daily flights to Doha
* Flydubai
All Dubai – Doha flights cancelled until further notice. FZ operates 1 daily from Dubai al Maktoum (DWC) and up to 7 daily from Dubai International (DXB)
* Gulf Air
All Bahrain – Doha flights cancelled at least until 30JUN17. GF operates 5-6 daily flights to Doha
* Qatar Airways
All flights to UAE, Bahrain, Saudi Arabia and Egypt cancelled until further notice. At time this post goes to press, QR service to these countries remain available for bookings on/after 10JUN17 (update as of 1030GMT) including:
Doha – Abha 2 daily
Doha – Abu Dhabi 6 daily
Doha – Bahrain 7 daily
Doha – Borg el Arab/Alexandria 10 weekly
Doha – Cairo 17 weekly
Doha – Dammam 5 daily
Doha – Dubai al Maktoum (DWC) 4 daily
Doha – Dubai International (DXB) 17 daily
Doha – Gassim 2 daily
Doha – Hofuf 5 weekly
Doha – Jeddah 4 daily
Doha – Luxor 7 weekly
Doha – Madinah 3 daily
Doha – Ras al Khaimah 4 weekly
Doha – Riyadh 24 weekly
Doha – Sharjah 2 daily
Doha – Taif 1 daily
Doha – Yanbu 4 weekly
* Saudia
All flights to Doha cancelled at least until 15AUG17. SV operates up to 10 weekly from Jeddah, 1 daily from Riyadh
As of 0000GMT 06JUN17, updated information as follow. Flight frequency is based on data as of week of 04JUN17’s OAG Schedules Analyser, for July – Oct 2017 schedule. Situation remains fluid therefore additional adjustment is expected.
* Air Arabia
All Sharjah – Doha flights cancelled until further notice. G9 operates up to 3 daily flights to Doha
* Air Cairo
All Doha flights cancelled until further notice. SM opeates 1 weekly from Sharm el Sheikh, up to 4 weekly from Borg el Arab/Alexandria, 1 weekly from Sohag
* Egypt Air
All Cairo – Doha flights cancelled until further notice. MS operates up to 16 weekly flights to Doha
* Emirates
All Dubai – Doha flights cancelled until further notice. EK operates up to 7 daily flights to Doha
* Etihad Airways
All Abu Dhabi – Doha flights cancelled at least until 30JUN17. EY operates up to 5 daily flights to Doha
* Flydubai
All Dubai – Doha flights cancelled until further notice. FZ operates 1 daily from Dubai al Maktoum (DWC) and up to 7 daily from Dubai International (DXB)
* Gulf Air
All Bahrain – Doha flights cancelled at least until 30JUN17. GF operates 5-6 daily flights to Doha
* Qatar Airways
All flights to UAE, Bahrain, Saudi Arabia and Egypt cancelled until further notice. At time this post goes to press, QR service to these countries remain available for bookings on/after 10JUN17 (update as of 1030GMT) including:
Doha – Abha 2 daily
Doha – Abu Dhabi 6 daily
Doha – Bahrain 7 daily
Doha – Borg el Arab/Alexandria 10 weekly
Doha – Cairo 17 weekly
Doha – Dammam 5 daily
Doha – Dubai al Maktoum (DWC) 4 daily
Doha – Dubai International (DXB) 17 daily
Doha – Gassim 2 daily
Doha – Hofuf 5 weekly
Doha – Jeddah 4 daily
Doha – Luxor 7 weekly
Doha – Madinah 3 daily
Doha – Ras al Khaimah 4 weekly
Doha – Riyadh 24 weekly
Doha – Sharjah 2 daily
Doha – Taif 1 daily
Doha – Yanbu 4 weekly
* Saudia
All flights to Doha cancelled at least until 15AUG17. SV operates up to 10 weekly from Jeddah, 1 daily from Riyadh
Jun 6, 2017, 8:39 am
#441
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
I have CAI - BKK (mix of First/Business) round trip coming up in a couple of weeks. I have to fly in and out of CAI as booked since my positioning flights are non-cancellable so rerouting is not an option. Does IATA Regulations allow me to ask Qatar to rebook me on Etihad or Emirates? I know their call centers are bombarded so I don't want to call and ask yet.
Jun 6, 2017, 9:00 am
#442
Join Date: Dec 2015
Location: DXB
Programs: QR Privilege Club Platinum, EK Skywards Gold, IHG Platinum Ambassador
Posts: 141
If QR says it will charge a service fee for refunding tickets, is it best to wait for them to cancel the flight first or for you to cancel the ticket and ask for refund?
Jun 6, 2017, 9:03 am
#443
Join Date: Nov 2006
Location: EWR
Programs: Marriott Bonvoy Gold, HHonors Gold
Posts: 519
They appear to be offering partner airlines only, I don't believe that EK or EY are accepting QR passengers who are being rerouted (there were posts yesterday about it). I was only offered BA yesterday when I called to change my ticket, they wouldn't give me any other option so I took a refund, be prepared to take a refund and pay more for EK or EY if you can't come to an agreement with QR.
I think if it was just a holiday I would be relaxed but as it's a wedding and with me having the potential to lose well over 1500 pounds on this (booking a new flight plus half the value of the current flight thanks to the Egyptian pound) it's got me a bit anxious. Thanks to anyone who provides advice
Jun 6, 2017, 9:17 am
#444
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,666
So, when they rebook ex-CAI, what do they rebook you for, CAI-AMM-DOH-Asia and back, or just AMM-DOH-Asia and back? If the latter, how are you supposed to get to CAI-AMM and back, assuming you want to start/finish in CAI? I hope that's not the case, or they are breaking their contract.
Also, for me it will be more convenient to get rebooked ATH-DOH, instead of CAI-AMM-DOH, why wouldn't they offer the first option which is only one flight instead of 2?
Also, for me it will be more convenient to get rebooked ATH-DOH, instead of CAI-AMM-DOH, why wouldn't they offer the first option which is only one flight instead of 2?
Jun 6, 2017, 9:23 am
#445
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
The information regarding the 30 hours, came from my contacts within QR, and came at a time when nothing had been officially advised by QR itself.
I am regularly gifted advance information by those within QR, and I then spread it onto the Forum.
Will you find it 'officially on the QR website'? Sure, around 10 days after I mention it here.
The information I am provided, relates to multiple areas of QR's operations, but the current need for rebooking advice, was what I offered.
M
I am regularly gifted advance information by those within QR, and I then spread it onto the Forum.
Will you find it 'officially on the QR website'? Sure, around 10 days after I mention it here.
The information I am provided, relates to multiple areas of QR's operations, but the current need for rebooking advice, was what I offered.
M
In the meantime, a map illustrating part of the challenge - goes hand in glove with the FlightRadar24 illustrations above, IMO.
Bahraini flight route restrictions, UAE and Saudi outright bans make this tricky. Corridor to Iranian controlled airspace and ma'a as-salāmah. Link to Business Insider source.
Last edited by JDiver; Jun 6, 2017 at 9:31 am
Jun 6, 2017, 9:30 am
#446
Join Date: Jul 2014
Location: Edi
Posts: 2,203
Jun 6, 2017, 9:31 am
#447
Join Date: Dec 2015
Location: DXB
Programs: QR Privilege Club Platinum, EK Skywards Gold, IHG Platinum Ambassador
Posts: 141
So I just got through to QR on their priority line (calling at iftar time is always a good bet). I was due to fly DXB-DOH-CPT on Friday and asked for my options. They had to check because I had upgraded one way with Qmiles and the other with and online upgrade offer.
They checked rerouting options but the only alternatives from DXB are Emirates and Ethiopian neither of which they were allowed to route me on. In the end the best bet was canceling the ticket with a full refund of ticket cost, qmiles and upgrade fee. They said there would be no cancellation fee and the refund would be made within one week (let's see about that one!).
Instead I'm going to buy EK to CPT direct. It's more expensive but at least it's a day flight.
They checked rerouting options but the only alternatives from DXB are Emirates and Ethiopian neither of which they were allowed to route me on. In the end the best bet was canceling the ticket with a full refund of ticket cost, qmiles and upgrade fee. They said there would be no cancellation fee and the refund would be made within one week (let's see about that one!).
Instead I'm going to buy EK to CPT direct. It's more expensive but at least it's a day flight.
Jun 6, 2017, 9:37 am
#449
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Jun 6, 2017, 9:44 am
#450
formerly southsidesilver
Join Date: Jul 2011
Location: San Diego,CA
Programs: BA Gold, UA Silver, HH Diamond
Posts: 996
Also, for me it will be more convenient to get rebooked ATH-DOH, instead of CAI-AMM-DOH, why wouldn't they offer the first option which is only one flight instead of 2?