Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Oct 15, 2018, 7:34 am

#1501

Alan Nevin

Join Date: Mar 2018

Programs: BA

Posts: 55

Q Suite - A350 -900

Hello All.

Flying OSL - DOH in January. Is it possible to set up an expert flyer alert to see if aircraft changes from A350-900 without Q Suite to aircraft with Q Suite? Thanks

Oct 15, 2018, 9:06 am

#1502

brunos

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Hong Kong, France

Programs: FB , BA Gold

Posts: 15,552

Quote:

Originally Posted by Alan Nevin

Hello All.

Flying OSL - DOH in January. Is it possible to set up an expert flyer alert to see if aircraft changes from A350-900 without Q Suite to aircraft with Q Suite? Thanks

In theory, "new aircraft alert" works. I understand that it uses the aircraft code that generates the seat map.

Oct 15, 2018, 10:47 am

#1503

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by Alan Nevin

Flying OSL - DOH in January. Is it possible to set up an expert flyer alert to see if aircraft changes from A350-900 without Q Suite to aircraft with Q Suite?

Yes, the "Aircraft Change" alert is designed to generate an alert if the aircraft type or seating configuration changes.

Oct 16, 2018, 3:23 am

#1504

josepciv

Join Date: Apr 2016

Location: BCN

Posts: 87

Quote:

Originally Posted by josepciv

mine too (24th nov)
but my doha to stockholm's flight in december (11th) is not (yet?)

my stockholm to doha non-qsuite A350 in november (24th) had been upgraded to qsuites a few days ago, but now my doha to stockholm non-qsuite A350 in december (11th) has been downgraded to an old non-qsuite 777!!!

Oct 16, 2018, 4:20 am

#1505

JohnSydney2000

Join Date: Aug 2002

Location: Sydney, NSW, Australia 33% of the Year

Programs: QC Life, QFF Plat No 0010XXX, AA Plat 2 MM, Sinbad Blue, HHonors Dia., Marriott Titanium, IHG Amb

Posts: 423

Seat controls freeze

Hi, currently on board my first Q suites configured flight.
A few hours into the flight, my seat and the one behind had the controls become non-responsive.

Apparently, in these early days, this happens often.
Today, both responded to manual levers under the seat, which some staff are aware of.
This does not always work as a temporary fix however.

Rest of the flight, I need to call staff to manually move seat up and down etc.

Oct 16, 2018, 5:05 am

#1506

Dr. HFH

FlyerTalk Evangelist

Join Date: Jan 2007

Location: BOS/UTH

Programs: AA LT PLT; QR GLD; Bonvoy LT TIT

Posts: 12,753

Quote:

Originally Posted by JohnSydney2000

Rest of the flight, I need to call staff to manually move seat up and down etc.

That would really annoy me. I've only had one QSuites flight, and no problems. That said, I'm just as happy with the window seats on the 359 and 388. It would be nice if those plates of small bites from QSuites aircraft were also available on the 388 and 359 in J.

Oct 17, 2018, 6:35 am

#1507

ATCOlad

Join Date: Oct 2016

Programs: BA Silver VS EI

Posts: 162

Quote:

Originally Posted by brunos

In theory, "new aircraft alert" works. I understand that it uses the aircraft code that generates the seat map.

Do you need a subscription to set this alert? I can’t find the “new aircraft” option on free app!

Oct 17, 2018, 6:43 am

#1508

Flyiboy

Join Date: Dec 2005

Location: Göteborg Sweden

Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.

Posts: 1,043

Quote:

Originally Posted by ATCOlad

Do you need a subscription to set this alert? I can’t find the “new aircraft” option on free app!

i do believe U do need a subscription with EF..”New Aircraft” option will be on the left side of the page under Alerts ..
https://www.expertflyer.com/frequent-flyer-programs

ATCOlad likes this.

Oct 17, 2018, 10:09 am

#1509

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by ATCOlad

Do you need a subscription to set this alert? I can’t find the “new aircraft” option on free app!

I believe the EF free service is limited to a subset of seat alerts. All other services require a paid service, although I believe EF offers a free trial of the paid service. Years back, when I first signed up for EF, I wasn't sure it was worth it, but I find that now that I have it, I use it all the time for all sorts of queries and alerts.

ATCOlad likes this.

Oct 18, 2018, 2:49 pm

#1510

gnargel

Join Date: Jan 2006

Programs: AA Exp

Posts: 836

Quote:

Originally Posted by ATCOlad

The seat map for my first Q suite flight AMS-DOH in Jan has now changed back to regular 777. Qr cargo now shows the 77N on Monday & thursdays!! Very dissapointing but still plenty time for further changes!!

I could be wrong, but every flight I have searched between AMS-DOH between now and april 2019 appears to be an old 777 (seat pitch 78 inches, seat recline 177 degree recline)?

Oct 18, 2018, 5:59 pm

#1511

ATCOlad

Join Date: Oct 2016

Programs: BA Silver VS EI

Posts: 162

Quote:

Originally Posted by gnargel

I could be wrong, but every flight I have searched between AMS-DOH between now and april 2019 appears to be an old 777 (seat pitch 78 inches, seat recline 177 degree recline)?

Every flight between now and Nov 7th is Q Suite. Then it gets very sporadic for a while, December is fairly heavily Q Suite and then in Jan it’s all Q Suite except Monday’s & Thursday’s. QSuite =77P and non being 77N/ I on Qr cargo site.

Oct 19, 2018, 1:29 am

#1512

gnargel

Join Date: Jan 2006

Programs: AA Exp

Posts: 836

Quote:

Originally Posted by ATCOlad

Does that mean that the Qatar website is incorrect. It shows a 777-300ER with "177 degree recline" and "Seat width 21.82 inches" on e.g. Nov 6th (same as on Nov 8th). That does not sound like a Q suite?

Oct 19, 2018, 3:24 am

#1513

simonnewby

Join Date: Nov 2006

Location: Wales

Programs: Skywards Silver, Flying Blue Silver

Posts: 279

Quote:

Originally Posted by Alan Nevin

Hello All.

Flying OSL - DOH in January. Is it possible to set up an expert flyer alert to see if aircraft changes from A350-900 without Q Suite to aircraft with Q Suite? Thanks

My OSL-DOH flight in July is a 787. Are they currently A350 then?

Oct 19, 2018, 4:53 am

#1514

Christopher Isaksen

Join Date: Sep 2018

Posts: 8

I have noticed that QR website shows different layout on their site when searching for flights than what EF shows. One example, IKA-DOH 27.10 QR0499. Qr website shows the old config, while EF shows Qsuite. Any idea what`s correct?

Oct 19, 2018, 9:33 am

#1515

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by Christopher Isaksen

I presume by EF you mean the seat map function of EF. Which function of the QR web site do you mean? Booking management seat assignment or something else?

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