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Old Mar 8, 2017, 3:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: N1Rotate
Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!
Qatar Airways confirms new business class seat

A video of the new Q Suite can be seen here - https://www.youtube.com/watch?v=_yhZDsctiZg

Photos of the new Q Suite can be seen here - http://www.flyertalk.com/forum/28007634-post109.html

From TGFlyerGirl:
there are some quite complex rules entries around seat selection - but in essence, solo travellers as a guideline won't be assigned QUADS (they are blocked off), and it's generally for 3/4 pax families. Once a QUAD has been broken up (out of necessity - for example with a couple in the E/F seats), then the rest of the quad is unlocked and can be filled with individual travellers.

They've also made 1A/2B last offered to allow airport flexibility to handle last minute requests. The other 18 windows and aisles are free for reservation as per the normal process.

The bassinet position is 11B/J (77W) and 8B/J (A359), reduced mobility seats are 2/4/6/9 B and J.

All A/E/F/K's are backward facing, all B,D,G,J's are forward facing. Total 20 Forward/22 Backward.

Capacity:
77W: J42/Y312
High density 77W: J24/Y388
77L: J42/Y230
35K: J46/Y281
359: J36/Y247

Which routes have Qsuites?
Details and changes can be found in the various recent threads.

As to other routes NO ONE KNOWS!

I repeat NO ONE KNOWS!! so do not ask!

What aircraft are fitted with Qsuites?
Updated information as to which aircraft are fitted with Qsuites is in the Wiki in the The Complete Guide to the Qatar Airways Fleet thread.

38/48 77W: 79%
10/38 359: 26%
7/9 77L: 78%
19/19 351: 100%

77W aircraft fitted with Qsuites (A7-BEA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R/S/T/U/V/W/X, BA​​​​​​C,E,F,G,I,M,O,T,U,V,W,X,Y,Z)
35Xs delivered since Q1 2018 are fitted with Qsuites.
At least 10x 359 (A7-ALY, Z,AME,F,G,H,I,J,K,L) have Q-Suites
At least 7x 77L (A7-BBA,B,C,D,E,G,I) have QSuites

tracking list (77W).
https://www.flightradar24.com/data/aircraft/a7-bed
https://www.flightradar24.com/data/aircraft/a7-bek
https://www.flightradar24.com/data/aircraft/a7-bel
https://www.flightradar24.com/data/aircraft/a7-bem
https://www.flightradar24.com/data/aircraft/a7-ben
https://www.flightradar24.com/data/aircraft/a7-beo
https://www.flightradar24.com/data/aircraft/a7-bep
https://www.flightradar24.com/data/aircraft/a7-beq
https://www.flightradar24.com/data/aircraft/a7-ber
https://www.flightradar24.com/data/aircraft/a7-bes
https://www.flightradar24.com/data/aircraft/a7-beu
https://www.flightradar24.com/data/aircraft/a7-bev
https://www.flightradar24.com/data/aircraft/a7-bet
https://www.flightradar24.com/data/aircraft/a7-bew
https://www.flightradar24.com/data/aircraft/a7-baf
https://www.flightradar24.com/data/aircraft/a7-bex
https://www.flightradar24.com/data/aircraft/a7-bee
https://www.flightradar24.com/data/aircraft/a7-beb
https://www.flightradar24.com/data/aircraft/a7-bef
https://www.flightradar24.com/data/aircraft/a7-bax
https://www.flightradar24.com/data/aircraft/a7-bag
https://www.flightradar24.com/data/aircraft/a7-beg
https://www.flightradar24.com/data/aircraft/a7-bei
https://www.flightradar24.com/data/aircraft/a7-bam
https://www.flightradar24.com/data/aircraft/a7-bej
https://www.flightradar24.com/data/aircraft/a7-baz
https://www.flightradar24.com/data/aircraft/a7-bea
https://www.flightradar24.com/data/aircraft/a7-bao
https://www.flightradar24.com/data/aircraft/a7-bac
https://www.flightradar24.com/data/aircraft/a7-bat
https://www.flightradar24.com/data/aircraft/a7-bae
https://www.flightradar24.com/data/aircraft/a7-bai
https://www.flightradar24.com/data/aircraft/a7-bau
https://www.flightradar24.com/data/aircraft/a7-bay
https://www.flightradar24.com/data/aircraft/a7-beh
https://www.flightradar24.com/data/aircraft/a7-bec

tracking list (77L)
https://www.flightradar24.com/data/aircraft/a7-bba
https://www.flightradar24.com/data/aircraft/a7-bbg
https://www.flightradar24.com/data/aircraft/a7-bbb
https://www.flightradar24.com/data/aircraft/a7-bbi
https://www.flightradar24.com/data/aircraft/a7-bbe
https://www.flightradar24.com/data/aircraft/a7-bbc
https://www.flightradar24.com/data/aircraft/a7-bbd

tracking list (359).
https://www.flightradar24.com/data/aircraft/a7-aly
https://www.flightradar24.com/data/aircraft/a7-alz
https://www.flightradar24.com/data/aircraft/a7-ame
https://www.flightradar24.com/data/aircraft/a7-amf
https://www.flightradar24.com/data/aircraft/a7-amg
https://www.flightradar24.com/data/aircraft/a7-amh
https://www.flightradar24.com/data/aircraft/a7-ami
https://www.flightradar24.com/data/aircraft/a7-amj
https://www.flightradar24.com/data/aircraft/a7-amk
https://www.flightradar24.com/data/aircraft/a7-aml

tracking list (35K)
https://www.flightradar24.com/data/aircraft/a7-ana
https://www.flightradar24.com/data/aircraft/a7-anb
https://www.flightradar24.com/data/aircraft/a7-anc
https://www.flightradar24.com/data/aircraft/a7-and
https://www.flightradar24.com/data/aircraft/a7-ane
https://www.flightradar24.com/data/aircraft/a7-anf
https://www.flightradar24.com/data/aircraft/a7-ang
https://www.flightradar24.com/data/aircraft/a7-anh
https://www.flightradar24.com/data/aircraft/a7-ani
https://www.flightradar24.com/data/aircraft/a7-anj
https://www.flightradar24.com/data/aircraft/a7-ann












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The Q Suite Master Thread

Old Feb 14, 2019, 11:10 pm
  #1906  
 
Join Date: May 2013
Programs: PC(QR), IB, CX Marco Polo, SAA Voyager
Posts: 220
Just to say that we booked DOH-ZRH (Zurich) last year to fly in May 2019 and were given Q-Suites at the time of booking. Shortly after, they were changed to a 359. Then, two days ago, the Q-Suites were back for both legs. For us, this means two things: (1) Always keep checking under `Manage My Booking' and (2) Do not be too disappointed if you do not get Q-Suites at first and if you do, do not feel too smug either!
BlueEgg is offline  
Old Feb 15, 2019, 3:39 am
  #1907  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by BlueEgg
Always keep checking under `Manage My Booking'
Note that if you have an ExpertFlyer subscription, you can set an "Aircraft Change" alert for your flight and be notified whenever the seat map or aircraft type changes. (Don't forget to reset it after each notification so it's checking for the next one.)
anabolism is offline  
Old Feb 15, 2019, 5:35 pm
  #1908  
 
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 730
No way to check seat maps on my booking til I paid. No good!

Thru flyertalk family and bloggers(lucky) I read Qatar has Q-suites out of LAX-DOH
flight 740 outbound
flight 739 return. Qatar has great fare sale for one world miles and spend to BKK.
so I booked LAX-DOH-BKK in late October. Seven day trip. I booked those fares, confirmed with AA about R class dollars and miles. Made the booking but no matter what I did on Qatar website I could not select seats. So I finally had to pay for the booking and then and only then could I see and select seats. To my surprise, the 77L is the old 2-2-2 seats. No way do I want to fly those frames. Called Qatar, and they basically said too bad. I said I should of been able to look at seat maps prior to booking and had I seen that no way I book that flight. Qatar is holding fast that its too bad and they want to charge me $1075 to cancel the booking. Im well within the 24 purchase window that all American airline flights allow me to cancel with no penalties. Can anyone suggest what I can do please?
i do believe I can call my credit card company to challenge??
tomj888 is offline  
Old Feb 15, 2019, 5:39 pm
  #1909  
 
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 730
Did your plane have Q suites?
tomj888 is offline  
Old Feb 15, 2019, 6:16 pm
  #1910  
Marriott Contributor BadgeAman Contributor Badge
 
Join Date: Jul 2017
Location: CGK
Posts: 2,374
Originally Posted by tomj888
Thru flyertalk family and bloggers(lucky) I read Qatar has Q-suites out of LAX-DOH
flight 740 outbound
flight 739 return. Qatar has great fare sale for one world miles and spend to BKK.
so I booked LAX-DOH-BKK in late October. Seven day trip. I booked those fares, confirmed with AA about R class dollars and miles. Made the booking but no matter what I did on Qatar website I could not select seats. So I finally had to pay for the booking and then and only then could I see and select seats. To my surprise, the 77L is the old 2-2-2 seats. No way do I want to fly those frames. Called Qatar, and they basically said too bad. I said I should of been able to look at seat maps prior to booking and had I seen that no way I book that flight. Qatar is holding fast that its too bad and they want to charge me $1075 to cancel the booking. Im well within the 24 purchase window that all American airline flights allow me to cancel with no penalties. Can anyone suggest what I can do please?
i do believe I can call my credit card company to challenge??
mate, those old 77Ls are really comfy even w/o qsuites. There are a few airlines makes it the case that you cannot select seats before paying, QR being one of those. Yet, you still can easily see it through services like expertflyer, or even through the descriptions on Google Flights.

If US is your point of sale, then you technically should be able to have that 24 grace period. If not, then no.
clubeurope is offline  
Old Feb 15, 2019, 6:34 pm
  #1911  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by tomj888
Thru flyertalk family and bloggers(lucky) I read Qatar has Q-suites out of LAX-DOH
flight 740 outbound
flight 739 return.
Flyertalk and bloggers can be good sources of information, but they are not always 100% accurate, and they are often not official sources of information.

Originally Posted by tomj888
‘Qatar has great fare sale for one world miles and spend to BKK.
so I booked LAX-DOH-BKK in late October. Seven day trip. I booked those fares, confirmed with AA about R class dollars and miles.
You can simply check the per-airline earnings information at the AA partner airline earnings tables. You don't have to call (and sometimes the agent who answers may give misleading or incorrect information).

Originally Posted by tomj888
Made the booking but no matter what I did on Qatar website I could not select seats. So I finally had to pay for the booking and then and only then could I see and select seats.
You can check ExpertFlyer for currently loaded seat maps. EF shows what the airline has loaded, so it's as accurate as any source can be, but still, airlines can and do change configuration, and QR is notorious for changing configurations, especially between Qsuite and non-Qsuite, frequently right up until the plane takes off.

Originally Posted by tomj888
To my surprise, the 77L is the old 2-2-2 seats.
No way do I want to fly those frames. Called Qatar, and they basically said too bad.
It's silly to book a non-refundable airfare on the basis of the specific configuration you want to fly, and much more so when QR is involved. If you've read this thread, dedicated to Qsuite, you would be well aware that QR changes configuration frequently. Specific seat maps are never guaranteed.

Originally Posted by tomj888
I said I should of been able to look at seat maps prior to booking and had I seen that no way I book that flight. Qatar is holding fast that it’s too bad and they want to charge me $1075 to cancel the booking. I’m well within the 24 purchase window that all American airline flights allow me to cancel with no penalties. Can anyone suggest what I can do please?
i do believe I can call my credit card company to challenge??
Originally Posted by tomj888
If you made the purchase in the U.S. using the US web site, you can cancel within 24 hours of purchase. But how silly would you feel if you do that now, in mid-February, and then it turns out the October flight does have Qsuite after all?

The question for you to consider, @tomj888, is: Are you buying this trip to visit BKK, to earn AA EQD/EQM/RDM, or to try the Qsuite? If the first two are important, stick with it because it could be Qsuite for your flight, and even the 2-2-2 is not bad, BKK is fun to visit, and you earn a lot of EQD/EQM/RDM for very little money. If it's all about the Qsuite, then book a refundable ticket (such as using AA miles for an award) and cancel if it isn't Qsuite by the day before.
Ldnn1 likes this.
anabolism is offline  
Old Feb 16, 2019, 8:29 am
  #1912  
 
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,416
Originally Posted by tomj888
Thru flyertalk family and bloggers(lucky) I read Qatar has Q-suites out of LAX-DOH
flight 740 outbound
flight 739 return. Qatar has great fare sale for one world miles and spend to BKK.
so I booked LAX-DOH-BKK in late October. Seven day trip. I booked those fares, confirmed with AA about R class dollars and miles. Made the booking but no matter what I did on Qatar website I could not select seats. So I finally had to pay for the booking and then and only then could I see and select seats. To my surprise, the 77L is the old 2-2-2 seats. No way do I want to fly those frames. Called Qatar, and they basically said too bad. I said I should of been able to look at seat maps prior to booking and had I seen that no way I book that flight. Qatar is holding fast that its too bad and they want to charge me $1075 to cancel the booking. Im well within the 24 purchase window that all American airline flights allow me to cancel with no penalties. Can anyone suggest what I can do please?
i do believe I can call my credit card company to challenge??
The 777's with 2-2-2 are actually very roomy and comfy in my view. Having tried QSuite I'd say I'd take the 2-2-2 config over QSuites any day. By far. QSuites is only worth a rant. Also, as others have said, QR changes airplanes and socks at the roughly same pace. My record is having one boarding pass leaving the lounge just having swapped to a better seat, and arriving at the gate I got a new one as the type had been changed, so never count your cows with this airline.

-A
homer3152 likes this.
ph-ndr is offline  
Old Feb 16, 2019, 2:30 pm
  #1913  
 
Join Date: Oct 2007
Location: Germany
Programs: QR Gold, Skyteam Silver, Hilton Diamond, IHG Platinum
Posts: 144
I am usually flying both products..but i personally feel the roomyness of the 777 has its own advantages too..try to get a window in row 3. And if you dont have a neighbour..I might even prefer it to the QSuite. And if you have a pleasant neighbour..well, why not? And in any caste you can get out of the seat without having to climb over anybody. I seriously like the space in their 777s..giving you 3 windows.
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Old Feb 16, 2019, 3:16 pm
  #1914  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by homer3152
I am usually flying both products..but i personally feel the roomyness of the 777 has its own advantages too..try to get a window in row 3.... I seriously like the space in their 777s..giving you 3 windows.
You realize QR has 777s with Qsuites and 777s without? I assume by "777" here you mean 777 without Qsuites, in 2-2-2 configuration?
anabolism is offline  
Old Feb 16, 2019, 3:20 pm
  #1915  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by homer3152
try to get a window in row 3. And if you dont have a neighbour..I might even prefer it to the QSuite. And if you have a pleasant neighbour..well, why not? And in any caste you can get out of the seat without having to climb over anybody.
If you are referring to a 777 in 2-2-2 configuration, a window seat will have to climb over the person in the aisle seat.
anabolism is offline  
Old Feb 16, 2019, 3:57 pm
  #1916  
 
Join Date: Jan 2019
Location: Monaco
Programs: Amex Plat
Posts: 105
Originally Posted by tomj888
Thru flyertalk family and bloggers(lucky) I read Qatar has Q-suites out of LAX-DOH
flight 740 outbound
flight 739 return. ‘Qatar has great fare sale for one world miles and spend to BKK.
so I booked LAX-DOH-BKK in late October. Seven day trip. I booked those fares, confirmed with AA about R class dollars and miles. Made the booking but no matter what I did on Qatar website I could not select seats. So I finally had to pay for the booking and then and only then could I see and select seats. To my surprise, the 77L is the old 2-2-2 seats. No way do I want to fly those frames. Called Qatar, and they basically said too bad. I said I should of been able to look at seat maps prior to booking and had I seen that no way I book that flight. Qatar is holding fast that it’s too bad and they want to charge me $1075 to cancel the booking. I’m well within the 24 purchase window that all American airline flights allow me to cancel with no penalties. Can anyone suggest what I can do please?
i do believe I can call my credit card company to challenge??
why not opt for checking the seat map before booking/payment? seatguru
Gobber is offline  
Old Feb 16, 2019, 5:29 pm
  #1917  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by Gobber
why not opt for checking the seat map before booking/payment? seatguru
Seatguru is not an accurate seat map. Seatguru is better for comparing the various configurations that might be operated by the airlines. If you read this thread you will see many, many people expressing alarm at how inaccurate seatguru is, especially for QR flights, and many, many people explaining that seatguru uses a static database. You will also see many, many posts explaining that expertflyer shows the specific configuration loaded by QR (even with the free seat alert function), so it is as accurate as possible. However, in all cases, as countless posts have explained repeatedly, QR is known for changing configurations frequently, so the configuration loaded for a specific flight today might be different later today or tomorrow or next week, etc. As has also been explained here, expertflyer offers as part of its paid subscription service an aircraft change alert that will notify you when the seat map or aircraft changes.
anabolism is offline  
Old Feb 16, 2019, 6:17 pm
  #1918  
 
Join Date: Jan 2019
Location: Monaco
Programs: Amex Plat
Posts: 105
Originally Posted by anabolism
Seatguru is not an accurate seat map. Seatguru is better for comparing the various configurations that might be operated by the airlines. If you read this thread you will see many, many people expressing alarm at how inaccurate seatguru is, especially for QR flights, and many, many people explaining that seatguru uses a static database. You will also see many, many posts explaining that expertflyer shows the specific configuration loaded by QR (even with the free seat alert function), so it is as accurate as possible. However, in all cases, as countless posts have explained repeatedly, QR is known for changing configurations frequently, so the configuration loaded for a specific flight today might be different later today or tomorrow or next week, etc. As has also been explained here, expertflyer offers as part of its paid subscription service an aircraft change alert that will notify you when the seat map or aircraft changes.
The main point was that before buying a ticket it pays off to invest a fraction of the time to investigate what type of aircraft is planned/reported to be used on such routing. No matter which website, how accurate or inaccurate, updated or not updated, but you go and check yourself, not relying on a rumor or blog post. All of that was not done by the buyer, and yes we know Experflyer is getting the specific load, showing blocked or occupied seats, alerts etc. all subject to further changes of course. The main point was about the necessity of a basic research, not the specific provider. So after 5 second effort when even ever inaccurate seatguru have showed 2-2-2 config did nevertheless rang a bell to be more careful in making consumer choices.
Gobber is offline  
Old Feb 16, 2019, 10:08 pm
  #1919  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
Originally Posted by Gobber
The main point was that before buying a ticket it pays off to invest a fraction of the time to investigate what type of aircraft is planned/reported to be used on such routing. No matter which website, how accurate or inaccurate, updated or not updated, but you go and check yourself, not relying on a rumor or blog post. All of that was not done by the buyer, and yes we know Experflyer is getting the specific load, showing blocked or occupied seats, alerts etc. all subject to further changes of course. The main point was about the necessity of a basic research, not the specific provider. So after 5 second effort when even ever inaccurate seatguru have showed 2-2-2 config did nevertheless rang a bell to be more careful in making consumer choices.
Since Seatguru is known to be out of date, checking it is worse than doing nothing, as it leads one to believe something likely to be false. Check EF, or call QR, or tweet QR, sure. But Seatguru is less likely to be right than is a blogger.
anabolism is offline  
Old Feb 17, 2019, 4:30 am
  #1920  
SRG
 
Join Date: Dec 2008
Location: Malta
Programs: KM Flypass, Qatar, Emirates
Posts: 192
A7-BBC is coming up for 4 weeks out of circulation, so assuming it'll be ready next week with Q Suites.

Interestingly A7-BBD has been out for just over a week - I wonder if they're accelerating the upgrade of the 77Ls?
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