Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Aug 18, 2022, 4:39 pm

#4096

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,992

Quote:

Originally Posted by subtlebliss

Hi everyone,

I have an upcoming Qsuite trip from CPT-DOH-ATL. Currently the seat maps reflect Qsuite but with everything going on at Qatar Airways, I am concerned for an equipment swap. My booking was done via Cathay Pacific Asia Miles as an award booking on Qatar metal. Does anyone know, regarding the Qatar one time change policy(based on equipment swap), if I contact Qatar Airways, would they allow the change to a Qsuites equipped plane?

I see many people posting about Qatar allowing the change but I have no idea whether these people have paid revenue tickets or award based tickets. If someone out there was able to change based on an award ticket, do you know if they allowed you to change to a different route(say DFW or IAH) as they constantly have the Qsuite product?

Thank you,
Ryan

No chance I'm afraid.

Aug 18, 2022, 9:07 pm

#4097

Toh Woo Kim

Join Date: Sep 2019

Programs: Asiamiles

Posts: 7

Quote:

Originally Posted by subtlebliss

I am in a similar situation as you. Unfortunately no, Asiamiles can't switch you to other flights unless there is availability

Aug 19, 2022, 1:12 pm

#4098

CoolJ

Join Date: Feb 2020

Posts: 13

Quote:

Originally Posted by Toh Woo Kim

I am in a similar situation as you. Unfortunately no, Asiamiles can't switch you to other flights unless there is availability

It is my understanding according to conversations in this thread that even if it was a cash ticket that QR would not allow you to make a one time change to the departing or destination airport anymore. That policy seems to have been officially eliminated in the last few months.

Aug 20, 2022, 10:33 am

#4099

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,992

Quote:

Originally Posted by CoolJ

I believe the policy to change dates is still alive, just not destination/gateway. But then again who knows.

Aug 23, 2022, 10:24 am

#4100

THR

Join Date: Jun 2007

Location: Sydney, NSW

Posts: 841

Any idea if they are still retrofitting 777s with the new QSuite? Or is that on hold now due to the A350 issue?

Aug 26, 2022, 2:12 pm

#4101

efincomputer

Join Date: Sep 2004

Location: GLA

Programs: Chevalier de la Gallentrie - Knight of the Platinum Hair Brush, BA Gold, Hilton Gold

Posts: 1,389

Is there any more foot space on the "bulkhead" Q-suites on the A350-1000?

I've an upcoming flight in Q-suites on the A350-1000 (LAX-DOH). Does anyone know if there is more space in the foot cubby in seats 9A/9K which face into the bulkhead, vs all the other seats which face into the console area of the adjacent seat (i.e. a wider footwell than 7A/K)?

Aug 26, 2022, 5:15 pm

#4102

Skyflight55

Join Date: Apr 2019

Posts: 12

ORD-DOH

Hi all, I’m booked on Monday, Aug 29th on QR 726 at 8:10pm. Has anyone flown this flight?

When I check on AA it says it’s flight QR726, and on Qatar it says it’s a Qsuite, but when I go to choose seats on Qatar it has the 2/2/2 configuration. Anyone familiar with this route?

Aug 26, 2022, 7:45 pm

#4103

billy.f

Join Date: Jul 2022

Programs: QR PC, BA EC, KrisFlyer

Posts: 199

Quote:

Originally Posted by Skyflight55

I just checked on QR's website, it's the old business class seat shown below:

Aug 26, 2022, 8:04 pm

#4104

Skyflight55

Join Date: Apr 2019

Posts: 12

Brilliant, thanks! May have to rebook lol

Sep 3, 2022, 3:28 pm

#4105

CoolJ

Join Date: Feb 2020

Posts: 13

Some clarification on the new policy regarding Q Suite equipment swaps. I doubly confirmed this new policy with the phone agents as well, no option to change origin/destination airports, only time/dates. One other detail is you only need 1 segment to experience an equipment swap in order to swap the entire itinerary, i.e. changing a outbound segment to Q Suite would allow you to also completely modify the inbound segments for free.

Sep 3, 2022, 7:47 pm

#4106

Smiley90

FlyerTalk Evangelist

Join Date: May 2015

Location: BOS, YVR, ZRH

Programs: *G

Posts: 17,392

My A350 a week from now just got switched from non-QSuites to QSuites. The entire middle section is available to pick, what's the consensus on the best couple's row? I picked 3 for now, but seat map looks like 7&9 are in a back/mini-cabin, is that better or worse?

Sep 4, 2022, 6:31 pm

#4107

THR

Join Date: Jun 2007

Location: Sydney, NSW

Posts: 841

Seems that the non-QSuite 777-300ERs regularly run on the NRT route. I wonder why they consistently use non-QSuite to Tokyo? I would have thought it would have been considered a more premium destination.

Sep 8, 2022, 10:14 am

#4108

aritrixa

Join Date: Jan 2020

Location: CGK

Programs: SQ KF, Marriott Bonvoy, GA Miles, QR Privilege

Posts: 111

I wouldn't push my luck more...
Riding on the taxi on the way to airport to realize QR955 O will be flying on was upgraded to A359 QSuites...
Let's see what seat would be assigned to me, previously I secured 3A on the non QSuites

Sep 9, 2022, 1:07 am

#4109

fridgy

Join Date: Jul 2017

Programs: SE+, OWS

Posts: 372

Quote:

Originally Posted by CoolJ

no option to change origin/destination airports, only time/dates.

I changed my origin on my MNL-DOH ticket without a problem to CEBu instead. It depends on the occasion.

Sep 9, 2022, 7:17 am

#4110

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,992

Quote:

Originally Posted by fridgy

I changed my origin on my MNL-DOH ticket without a problem to CEBu instead. It depends on the occasion.

It depends on luck, not occasion. The policy seems to have changed to forbid changes of routing so unless you get lucky and the agent hasn't read the latest policy.