Old Mar 8, 17, 4:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schwann
Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709
Qatar Airways confirms new business class seat

It will (eventually) be across the fleet in B777s and A350s. There will be a new seat development for the B787s as this new seat cant fit in the 787.

A video of the new Q Suite can be seen here - https://www.youtube.com/watch?v=_yhZDsctiZg

Photos of the new Q Suite can be seen here - http://www.flyertalk.com/forum/28007634-post109.html

From TGFlyerGirl:
there are some quite complex rules entries around seat selection - but in essence, solo travellers as a guideline won't be assigned QUADS (they are blocked off), and it's generally for 3/4 pax families. Once a QUAD has been broken up (out of necessity - for example with a couple in the E/F seats), then the rest of the quad is unlocked and can be filled with individual travellers.

They've also made 1A/2B last offered to allow airport flexibility to handle last minute requests. The other 18 windows and aisles are free for reservation as per the normal process.

The bassinet position is 11B/J (77W) and 8B/J (A359), reduced mobility seats are 2/4/6/9 B and J.

All A/E/F/K's are backward facing, all B,D,G,J's are forward facing. Total 20 Forward/22 Backward.

Capacity:
77W: J42/Y312
High density 77W: J24/Y388
77L: J42/Y230 (probably going 3-4-3 in Y, from 217)
35K: J46/Y281
359: J36/Y247

Which routes have Qsuites?
Details and changes can be found in the various recent threads.

As to other routes NO ONE KNOWS!

I repeat NO ONE KNOWS!! so do not ask!

What aircraft are fitted with Qsuites?
Updated information as to which aircraft are fitted with Qsuites is in the Wiki in the The Complete Guide to the Qatar Airways Fleet thread.

36/48 77W: 75%
10/38 359: 26%
7/9 77L: 78%
14/14 351: 100%

77W aircraft fitted with Qsuites (A7-BEA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R/S/T/U/V/W/X, BA​​​​​​C,E,F,G,I,M,O,T,U,V,X,Y,Z)
35Xs delivered since Q1 2018 are fitted with Qsuites.
At least 10x 359 (A7-ALY, Z,AME,F,G,H,I,J,K,L) have Q-Suites
At least 7x 77L (A7-BBA,B,C,D,E,G,I) have QSuites

tracking list (77W).
https://www.flightradar24.com/data/aircraft/a7-bed
https://www.flightradar24.com/data/aircraft/a7-bek
https://www.flightradar24.com/data/aircraft/a7-bel
https://www.flightradar24.com/data/aircraft/a7-bem
https://www.flightradar24.com/data/aircraft/a7-ben
https://www.flightradar24.com/data/aircraft/a7-beo
https://www.flightradar24.com/data/aircraft/a7-bep
https://www.flightradar24.com/data/aircraft/a7-beq
https://www.flightradar24.com/data/aircraft/a7-ber
https://www.flightradar24.com/data/aircraft/a7-bes
https://www.flightradar24.com/data/aircraft/a7-beu
https://www.flightradar24.com/data/aircraft/a7-bev
https://www.flightradar24.com/data/aircraft/a7-bet
https://www.flightradar24.com/data/aircraft/a7-bew
https://www.flightradar24.com/data/aircraft/a7-baf
https://www.flightradar24.com/data/aircraft/a7-bex
https://www.flightradar24.com/data/aircraft/a7-bee
https://www.flightradar24.com/data/aircraft/a7-beb
https://www.flightradar24.com/data/aircraft/a7-bef
https://www.flightradar24.com/data/aircraft/a7-bax
https://www.flightradar24.com/data/aircraft/a7-bag
https://www.flightradar24.com/data/aircraft/a7-beg
https://www.flightradar24.com/data/aircraft/a7-bei
https://www.flightradar24.com/data/aircraft/a7-bam
https://www.flightradar24.com/data/aircraft/a7-bej
https://www.flightradar24.com/data/aircraft/a7-baz
https://www.flightradar24.com/data/aircraft/a7-bea
https://www.flightradar24.com/data/aircraft/a7-bao
https://www.flightradar24.com/data/aircraft/a7-bac
https://www.flightradar24.com/data/aircraft/a7-bat
https://www.flightradar24.com/data/aircraft/a7-bae
https://www.flightradar24.com/data/aircraft/a7-bai
https://www.flightradar24.com/data/aircraft/a7-bau
https://www.flightradar24.com/data/aircraft/a7-bay
https://www.flightradar24.com/data/aircraft/a7-beh
https://www.flightradar24.com/data/aircraft/a7-bec

tracking list (77L)
https://www.flightradar24.com/data/aircraft/a7-bba
https://www.flightradar24.com/data/aircraft/a7-bbg
https://www.flightradar24.com/data/aircraft/a7-bbb
https://www.flightradar24.com/data/aircraft/a7-bbi
https://www.flightradar24.com/data/aircraft/a7-bbe
https://www.flightradar24.com/data/aircraft/a7-bbc
https://www.flightradar24.com/data/aircraft/a7-bbd

tracking list (359).
https://www.flightradar24.com/data/aircraft/a7-aly
https://www.flightradar24.com/data/aircraft/a7-alz
https://www.flightradar24.com/data/aircraft/a7-ame
https://www.flightradar24.com/data/aircraft/a7-amf
https://www.flightradar24.com/data/aircraft/a7-amg
https://www.flightradar24.com/data/aircraft/a7-amh
https://www.flightradar24.com/data/aircraft/a7-ami
https://www.flightradar24.com/data/aircraft/a7-amj
https://www.flightradar24.com/data/aircraft/a7-amk
https://www.flightradar24.com/data/aircraft/a7-aml

tracking list (35K)
https://www.flightradar24.com/data/aircraft/a7-ana
https://www.flightradar24.com/data/aircraft/a7-anb
https://www.flightradar24.com/data/aircraft/a7-anc
https://www.flightradar24.com/data/aircraft/a7-and
https://www.flightradar24.com/data/aircraft/a7-ane
https://www.flightradar24.com/data/aircraft/a7-anf
https://www.flightradar24.com/data/aircraft/a7-ang
https://www.flightradar24.com/data/aircraft/a7-anh
https://www.flightradar24.com/data/aircraft/a7-ani
https://www.flightradar24.com/data/aircraft/a7-anj
https://www.flightradar24.com/data/aircraft/a7-ann










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The Q Suite Master Thread

Old May 27, 22, 11:26 pm
  #3931  
 
Join Date: Dec 2000
Location: Paramaribo, Suriname
Programs: Mileage Plus (PLATINUM); Qatar Privilege Club (PLATINUM)
Posts: 366
[email protected]@##$

Dear valued customer,


Please note that due to operational requirements, the aircraft of your flight QR 273 from DOH to AMS, departing on 27 June 2022, has changed. The Business Class cabin on the newly allocated aircraft has a different seating configuration to Qsuite.

Despite this change, you can look forward to the same award-winning premium experience on board, with gourmet dining options, rejuvenating amenities and 4,000+ entertainment options; all yours to enjoy in the utmost luxury and comfort. Yeah, right

If you would like to select your preferred Business Class seat, click here. You can also enjoy one complimentary flight change if you wish to fly in Qsuite on a different date.* To benefit from this option, please contact us.

We look forward to welcoming you on board soon.
OnePassenger is offline  
Old May 27, 22, 11:38 pm
  #3932  
 
Join Date: Mar 2022
Posts: 19
Originally Posted by OnePassenger View Post
[email protected]@##$

Dear valued customer,

Please note that due to operational requirements, the aircraft of your flight QR 273 from DOH to AMS, departing on 27 June 2022, has changed. The Business Class cabin on the newly allocated aircraft has a different seating configuration to Qsuite.

Despite this change, you can look forward to the same award-winning premium experience on board, with gourmet dining options, rejuvenating amenities and 4,000+ entertainment options; all yours to enjoy in the utmost luxury and comfort. Yeah, right

If you would like to select your preferred Business Class seat, click here. You can also enjoy one complimentary flight change if you wish to fly in Qsuite on a different date.* To benefit from this option, please contact us.

We look forward to welcoming you on board soon.
I got this recently for my upcoming flight for KUL-DOH but the odd thing is that the online seat selection always showed it to be non-Qsuite.
adni321 is offline  
Old May 28, 22, 2:43 pm
  #3933  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,778
Originally Posted by pythonisman View Post
I think @m0hamed's point was that the QR 380 doesn't have Q Suite; thus Q Suites (post 1 June) are only available into other Australian cities, until/unless an additional flight is added, or a 380 gets subbed out.
Sorry, I thought the "they" in "they are not flying to SYD" referred to A380s.
anabolism is offline  
Old May 28, 22, 2:55 pm
  #3934  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,778
Originally Posted by OnePassenger View Post
You can also enjoy one complimentary flight change if you wish to fly in Qsuite on a different date.* To benefit from this option, please contact us.
Interesting that the text of the email refers to changing the date of flight to regain Qsuite rather than the time of flight or route, although from reports both are possible.
anabolism is offline  
Old May 28, 22, 6:14 pm
  #3935  
 
Join Date: Oct 2018
Programs: airponts
Posts: 119
Originally Posted by ruedela View Post
Yap I'll be on that flight. 28th from doh to akl.
I changed my QR915 from a Friday to Saturday. They are flying Qsuite 777 from Aucklands on Saturdays at the new mid afternoon time from 1/10/22
kindagot is offline  
Old May 31, 22, 7:46 am
  #3936  
 
Join Date: May 2022
Posts: 1
I am flying QSuite again this year. It is an over the top experience. Their technology leaves a lot to be desired however. The app is fairly useless first of all. The Oryx One app, which is the entertainment app, will show a list of movies and Tv shows but will not allow a log in to save the list of favorites. I’ve never figured out how to transfer a playlist from Oryx One to the IFE through he NFC system and there is nothing online about it. I am determined to figure this out!
I love Qatar and will be in their Q Suite many times this year!
PhilipGlass is offline  
Old Jun 1, 22, 2:42 am
  #3937  
 
Join Date: Jun 2022
Posts: 2
Got the dreaded email for a second time today, for the only remaining leg with QSuite, after QR already changed my entire itinerary by a day. Flying NRT-DOH-AGP, all with QR and booked it specifically for QSuite.

First time flying Business Class but I decided to cough up the cash for it as I'll be going to Spain for surgery, and I wanted to have as much privacy and comfort as possible, especially on the return flight. At the time I didn't realize equipment changes were a thing and, based on how QSuite is promoted almost exclusively on QR's website, I naively thought it was available on all longhaul flights. In any case, both NRT-DOH and DOH-NRT were QSuite when I booked them.

A little under two months ago I got an email that my itinerary was changed to a day later both ways, and my choice was to accept or cancel and wait who knows how long for a refund. I chose to accept after a lot of back and forth with the hospital until they were finally able to reschedule my pre-op exams to accommodate the new itinerary. Then one month ago or so I got the first email about an equipment change on NRT-DOH. I wasn't thrilled, but after trying and failing to change to an earlier date (which would have been better for me anyway) I kept it as is. Then today I got the email notifying me that the DOH-NRT flight has also had an equipment change, and this one I'm honestly quite angry about because that's when I'll need it the most and the whole reason I booked this expensive ticket in the first place. I once again tried to get it changed but there were no available QSuite flights within a 10-day period!

At this point, it feels like deceptive marketing. I understand that planes get switched for unavoidable reasons, but for them to change it this far in advance makes it harder to believe that it's unavoidable. I'm hoping they change back but not very optimistic. Right now all I want is to at least have an empty seat next to mine so I can have some illusion of privacy still.
MysticZanthia is offline  
Old Jun 1, 22, 7:17 am
  #3938  
 
Join Date: Mar 2022
Posts: 19
Originally Posted by PhilipGlass View Post
I am flying QSuite again this year. It is an over the top experience. Their technology leaves a lot to be desired however. The app is fairly useless first of all. The Oryx One app, which is the entertainment app, will show a list of movies and Tv shows but will not allow a log in to save the list of favorites. Ive never figured out how to transfer a playlist from Oryx One to the IFE through he NFC system and there is nothing online about it. I am determined to figure this out!
I love Qatar and will be in their Q Suite many times this year!
What really annoys me is the flight details screen. I prefer to have a few screens cycling with maps and flight timings but instead you get a barrage of screens telling you to wash your hands, not touch your face, telling us where Qatar fly to etc. So its a good while till you see any updated flight information. It was quicker for me to connect to the Wifi and check on Flightaware!
CedarSwampThing likes this.
adni321 is offline  
Old Jun 2, 22, 12:49 pm
  #3939  
 
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,463

Seems like they changed the policy to no more rerouting but only date changes now.
realgaga is offline  
Old Jun 2, 22, 12:57 pm
  #3940  
 
Join Date: Dec 2004
Posts: 5,420
Chicago flights 725/726 changed to non-QSuite 777 on Aug 6, 13, 20. No e-mail. Really obnoxious, these two flights have generally been reliably QSuites. I know I can move to another flight for free---I can do that under Book With Confidence even without the QSuite issue---but there is no point, they could change it back.
SeeBuyFly is offline  
Old Jun 3, 22, 6:11 am
  #3941  
 
Join Date: Apr 2022
Posts: 1
Originally Posted by SullyofDoha View Post
I have the same 'problem' with my DOH-MNL flights in June and July. When I booked last month, it was a plane with Q-Suites. I looked at the seating yesterday and the plane was changed to a non-Q Suites configuration (now showing a 777-300ER with only four rows of J class. My fingers are crossed that it will change again next month. Oh well!
Same here, traveling end of this month.. (returning in august) booked in April qsuites on A350 and now its 777-300er with 2-2-2 configuration.. I called them I was on the phone for like 1/2 day and nothing. If I wanted to change I have to pay for the difference. I got so upset I just gave up and hanged up the phone now Im just hoping it will change back.
rencmok is offline  
Old Jun 3, 22, 6:21 am
  #3942  
 
Join Date: Oct 2013
Location: FRA
Programs: OZ Diamond, BAEC Silver, Marriott Platinum, HH Gold
Posts: 464
I am happy to see that my FRA-DOH (qr68) for tomorrow has somehow reverted back to q-suite, or so it seems. Hope no more last minute fleet changes.
JFSV is offline  
Old Jun 3, 22, 7:03 am
  #3943  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,007
Originally Posted by adni321 View Post
I got this recently for my upcoming flight for KUL-DOH but the odd thing is that the online seat selection always showed it to be non-Qsuite.
I also had it for KUL-DOH but the seatmap shows QSuite. They also cancelled the 8pm flight and rebooked me to the 3am one.
Schwann is offline  
Old Jun 3, 22, 10:23 am
  #3944  
 
Join Date: Jun 2022
Posts: 3
Hi all
Long time reader.... 1st time poster.
Just my experience with QR900 DOH - PER which I flew on May 3rd.
When I booked it initially for the 6th of May, it was operated by Qsuite 350-1000, Then a month or so out it changed to 777-300 (Qsuite). About 2 weeks out it changed to the non q-suite 2-2-2 config.
I called the Irish customer service line and got through to a lovely agent pretty quickly. I requested a free change as the flight had changed from non-qsuite and the agent was pretty helpful and agreed they will indeed offer a free one time change if the flight changes to non qsuite aircraft.
I changed to the May 3rd flight and thanked the helpful agent.
I kept an eye on expert flyer daily for the 2 weeks leading up to the flight.... still Q-Suite.
The evening before departure I checked the seat map for probably the 10521 time and my heart sank as I seen the 2-2-2 config!! At this stage there was nothing I could do and accepted fate.
I have to say, the older config was so comfortable and it was a really enjoyable flight. It lacks a lot of privacy but all in all I was still really happy with my experience.

The chase for Qsuite continues.........
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Anult10 is offline  
Old Jun 3, 22, 2:11 pm
  #3945  
 
Join Date: Apr 2022
Posts: 29
Originally Posted by JFSV View Post
I am happy to see that my FRA-DOH (qr68) for tomorrow has somehow reverted back to q-suite, or so it seems. Hope no more last minute fleet changes.
I was gonna be on that one, but instead I am on the 7th, and of course it is 2-2-2..... Really annoying. I am hoping DOH-IAH is such a long flight that they have to use the 350-1000, but with how frequent equipment swaps are, I don't know.
AaronS123 is offline  

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