Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

Reply Subscribe

Thread Tools

Search this Thread

Jul 6, 2021, 11:11 am

#3301

ISTFlyer

FlyerTalk Evangelist

Join Date: Nov 2018

Location: Istanbul, Turkey

Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold

Posts: 14,186

Unfortunately, the reality is that QR doesn't care about IT systems regarding how partner awards are seen in their website.
Revenue tickets booked with QR and award tickets issued by Privilege Club doesn't haves the same issue and this issue is something related to your ticket being a partner award.
Same thing applies for the seat selection issue.

The pop-up does not mean anything and you could ignore it.
There is no need to panic. You would be fine at the airport.

SamirD likes this.

Jul 6, 2021, 11:31 am

#3302

ffman999

Join Date: Dec 2008

Programs: Alaska MVP Gold, Hilton Diamond

Posts: 669

A lot of carriers have issues showing partner reservations (EK is one of them) so not really a QR specific problem.

SamirD likes this.

Jul 6, 2021, 1:40 pm

#3303

happiest_at_40000

Join Date: Jul 2020

Location: So Cal

Programs: AA Platinum

Posts: 2,696

Quote:

Originally Posted by ISTFlyer

Fair enough, maybe I am worrying over nothing. However, i cant actually see my seats or the actual flights. The pop up blocks you from being able to scroll down. I can just see the part that shows destination and final city and the times but not the 2 actual segments or times or seats. I guess I can see that its confirmed on AA app so thats good for now.

SamirD likes this.

Jul 7, 2021, 11:11 am

#3304

invalyd

Join Date: Sep 2014

Location: TYO

Programs: Hyatt Globalist

Posts: 1,744

Looking for some advice. We are flying DOH-SFO on the A350K next week, seems like all double bed E/F seats are taken. As a couple, is it better to a grab a D/G without double bed, or 5A/6B?
We are currently assigned 2D/G.

Thank you.

SamirD likes this.

Jul 7, 2021, 11:15 am

#3305

friskygeek

Join Date: May 2020

Location: USA

Programs: Qatar Airways Platinum Tier

Posts: 83

D&G isnt a bad compromise. You'll just have the storage space between you guys. As a note tho, keep in mind that QR reserves the EF seats until you get to the counter so dont be surprised if you will be able to get the EF seats at time of checkin. Thats happebed with us a couple of times before I got Platinum status (Platinum allows you to book any seat :-)).
f.

SamirD and invalyd like this.

Jul 7, 2021, 12:30 pm

#3306

kq747

Join Date: Jun 2010

Location: Boston, MA

Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic

Posts: 1,386

Depends if you plan on chatting. I'm happy to not chat with my travel companions so I would do A/B but if you want to talk, you need to stand up whereas with D/G you can lower the partition.

SamirD likes this.

Jul 8, 2021, 10:29 am

#3307

brunos

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Hong Kong, France

Programs: FB , BA Gold

Posts: 15,555

EF shows blocked seats with an X. Seats in blue are assigned to pax. Your flight looks very full.
But with covid raging again in Asia and Africa, pax might cancel their flights.
I suggest putting an alert on EF or checking frequently to see if some E&F become free.

SamirD likes this.

Jul 8, 2021, 10:57 am

#3308

bangkokiscool

Join Date: Apr 2006

Posts: 1,259

Quote:

Originally Posted by happiest_at_40000

Have you tried the Qatar Airways mobile app? I have not had a problem with the popup in the mobile app, just on the website. You should be able to input your QR PNR into the app without an account, and then click on manage booking to see any confirmed seat assignments.

SamirD likes this.

Jul 8, 2021, 1:33 pm

#3309

happiest_at_40000

Join Date: Jul 2020

Location: So Cal

Programs: AA Platinum

Posts: 2,696

Quote:

Originally Posted by bangkokiscool

Thx for suggestion.. I finally got around the Contact info pop up issue by going to Fin Air and they asked me for my contact info. After doing that I can now see my entire reservation on QR site with no issues whatsoever. Of course I cant see a seat map or change seats since its an AA award booking but I'm quite happy with 3K so its all good.

SamirD likes this.

Jul 11, 2021, 10:01 pm

#3310

miss_travel

Join Date: Jul 2020

Posts: 97

We currently have 3A, 4B and 5A booked on JFK-DOH 359-1000 for the 3 of us. This will be our first Qsuites flight. Would like advice on: (1)Should the 2 of us switch to EF middle seats? Will the lack of air nozzles be a bother? (2) If we do choose middle seats, is row 3 better than 5 or vice versa? (3) It seems that rear-facing seats bother some folks - how big a deal is it? Thanks!

SamirD likes this.

Jul 11, 2021, 10:29 pm

#3311

ISTFlyer

FlyerTalk Evangelist

Join Date: Nov 2018

Location: Istanbul, Turkey

Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold

Posts: 14,186

Quote:

Originally Posted by miss_travel

I have never flown on middle-seats on an A350 so I wouldn't be able to comment on questions 1 & 2 but for question 3, you shouldn't be bothered about rear-facing seats, it's not bothering as you might think of.

SamirD and miss_travel like this.

Jul 18, 2021, 4:07 am

#3312

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by miss_travel

My spouse and I always fly QR EF pairs. How much of an issue the lack of air nozzles will be depends on how sensitive you are to heat. I am usually too hot on planes, so I find the Airbus Qsuite pairs stifling, but, sometimes the cabin crew will lower the temperature a bit if asked, and after the meal service I take off my shirt and sleep bare-chested and bare-footed, which helps a lot. People who are often cold on planes probably will find the EF pairs very comfy.

SamirD and miss_travel like this.

Jul 18, 2021, 4:22 am

#3313

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

787-9 psuedo-Qsuite

My spouse and I flew a 787-9 pseudo-Qsuite recently. I realize QR doesn't want to lie and call this a Qsuite, so they're calling it "Business Suite." The good news: there are center bins and air nozzles over the center seats! Now the bad: In my view, whoever designed this managed to destroy what was good about the Qsuite while enhancing its problems. To me, the #1 benefit of Qsuite is privacy. I sleep better being in what seems like a private suite, just me or just me and my spouse, not on view or exposed. Well, the 787-9 "Business Suite" had such low walls and doors that while in bed or recline mode, I clearly saw the faces of everyone passing in the aisle. Kind of the opposite of privacy. Other benefits of Qsuite include ample storage pockets, and at least in the 77W model, decent personal space; one can stand up in the Qsuite, and can enter/exit when in bed mode. Well, the 787-9 "Business Suite" is tiny! Zero storage pockets, none! The only spaces are the space where QR puts the headphones, in the seat console behind a latching door, and a small floor spot for shoes. No one would describe me as a big person, but there's no way I could stand in these "Business Suites", and I couldn't get in or out without putting the side into upright mode.

SamirD likes this.

Last edited by anabolism; Jul 18, 2021 at 5:42 am

Jul 18, 2021, 9:11 am

#3314

physicsdude

Join Date: May 2021

Programs: Flying Blue Gold, BA Bronze, Ex-skywards Platnium

Posts: 646

Quote:

Originally Posted by anabolism

Appreciate the insight. I sort-of understand why they would try to do this, but it seems like the risk didn't pay off. Based on the photos I've seen, it looks more like a smaller version of BA's club suites rather than QSuites.

SamirD likes this.

Jul 18, 2021, 9:25 am

#3315

El Puerco Volante

Join Date: Jun 2009

Programs: A3 Gold, AA Platinum, Marriott & Discovery Platinum, IGH Diamond

Posts: 889

This is A350 seat map we are flying on tomorrow (QR 96). Looks like a A359 Qsuite, but on Seatguru seat map the rows 7 and 8 are in Quad setup, facing each other. Doesn't look like it's the case on this seat map from QR online check-in?!? Anyone knows who's right?

I'm trying to get Quad seat for us, but QR is really making it difficult.

Thanks & regards,

El Puerco Volante

SamirD likes this.