Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Jun 25, 2019, 3:54 am

#2431

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

Anyone flying from MUC-DOH on Jun 28 2019? QR58?

Jun 25, 2019, 4:21 am

#2432

Traveller999

Join Date: Mar 2017

Programs: QR Platinum, Star Alliance Gold (LH Sen)

Posts: 764

Quote:

Originally Posted by dsteveman

Anyone flying from MUC-DOH on Jun 28 2019? QR58?

Near miss, I´ll be on QR60 on 29th.....and QR60 is in old configuration :-(

Jun 26, 2019, 5:13 pm

#2433

Dr. HFH

FlyerTalk Evangelist

Join Date: Jan 2007

Location: BOS/UTH

Programs: AA LT PLT; QR GLD; Bonvoy LT TIT

Posts: 12,753

I was speaking with one of the in-flight supervisors yesterday CDG-DOH, who told me that the QSuites are significantly heavier than the previous generation J seats, sometimes limiting the amount of freight which can be loaded. Not sure what to make of this. Strikes me as a bit odd.

Jun 26, 2019, 6:43 pm

#2434

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by Dr. HFH

Hmm. It's plausible it could be a bit heavier but given the additional seat real estate is mostly plastic I can't see it being that much heavier.. at least not to affect the cargo loading!

Jun 27, 2019, 2:14 am

#2435

QatarA340

Join Date: Apr 2009

Location: Doha, Qatar

Programs: QR Gold

Posts: 772

Quote:

Originally Posted by Dr. HFH

I can confirm that definitly! The Q Suites are MUCH heavier than the regular seats; which is also why QR was hesitant to put it in the US flights at the begning--and also why AKL is the last 77L destiantion to recieve it.

Jun 27, 2019, 2:50 am

#2436

quinzinho

Join Date: May 2017

Programs: MH Gold, AC Super Elite, UA Platinum, Accor All Gold, Marriott Titanium Elite

Posts: 497

Quote:

Originally Posted by QatarA340

Interesting; apart from the product being great, it's another good reason for the 100$ surcharge for a Q-Suites seat compared to a regular QR J seat. Now if only you'd get back your 100 USD for each equipment swap....

stephenjc likes this.

Jun 27, 2019, 5:55 am

#2437

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

Very bizarre... I just checked in for my MUC-DOH flight tomorrow. Aircraft changed from 77W with Q-Suite to a 359 w/o Q-Suite... Hoping that this is just a mistake. I've been collecting data on this flight for the past month and have not seen a change like this. Always been consistent 777s.. Any ideas on what's going on?

Jun 27, 2019, 6:15 am

#2438

Traveller999

Join Date: Mar 2017

Programs: QR Platinum, Star Alliance Gold (LH Sen)

Posts: 764

Quote:

Originally Posted by dsteveman

QR060 yesterday and today were A359 as well (w/o Qsuite) .....
And NO Qsuite at all on both flights (QR058 / 060) until 1st of July....

Jun 27, 2019, 6:38 am

#2439

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

Very unacceptable, but at least it isn't the old config 77W. Already went ahead and contacted Qatar Airways Twitter Support. Hoping for some type of compensation for this...

Traveller999 likes this.

Jun 27, 2019, 6:53 am

#2440

Traveller999

Join Date: Mar 2017

Programs: QR Platinum, Star Alliance Gold (LH Sen)

Posts: 764

Quote:

Originally Posted by dsteveman

Very unacceptable, but at least it isn't the old config 77W. Already went ahead and contacted Qatar Airways Twitter Support. Hoping for some type of compensation for this...

Good luck, but do not expect anything ;-)

Jun 27, 2019, 7:32 am

#2441

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

Quote:

Originally Posted by Traveller999

Good luck, but do not expect anything ;-)

It was booked with soon to be expiring Avios so now I'm on hold with BA Executive Club ^

Will update soon

Traveller999 likes this.

Jun 27, 2019, 8:21 am

#2442

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

Update: Working with BA Executive Club on this matter. They are willing to swap me on a Qsuite Flight departing from another airport within Europe. However, this is based on award availability... Currently searching around...

Traveller999 likes this.

Jun 27, 2019, 8:39 am

#2443

dsteveman

Join Date: May 2019

Location: Ann Arbor | Barcelona

Programs: Delta Gold Medallion, AAdvantage Platinum Pro | United Premier Platinum

Posts: 78

~~I do see "I" Class Availability from AMS - DOH tomorrow. May try and see if BA can confirm me on that~~
Realized I'm booked in U

Jun 28, 2019, 8:54 am

#2444

Matt4

Join Date: Dec 2014

Location: PAR

Programs: QR Plat, Accor Plat

Posts: 1,089

Quote:

Originally Posted by quinzinho

It doesn’t seem that this $100 surcharge exist anymore... So no reason for a $100 refund for a swap to a non Qsuite aircraft.

Jun 28, 2019, 11:26 am

#2445

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by dsteveman

What happened? It's hard enough to find QR availability when it goes on sale, let alone the day before!