Transit hotel for long layover - eligible?
May 26, 2016, 12:46 am
#1
Original Poster
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Transit hotel for long layover - eligible?
Hi all,
I have a DPS-DOH-YUL flight in J. DPS-DOH departs at 19:05, lands at 23:20, and DOH-YUL departs at 08:40 next morning.
Twist to the story is that there's also a 00:35 flight that lands at 05:05 (and therefore immediately connects to the YUL flight), but I am obviously not on that one.
Any chance I can get a hotel from QR, or will they tell me "you should've flown the later flight"? Or will depend on agent in DOH?
Thanks!
I have a DPS-DOH-YUL flight in J. DPS-DOH departs at 19:05, lands at 23:20, and DOH-YUL departs at 08:40 next morning.
Twist to the story is that there's also a 00:35 flight that lands at 05:05 (and therefore immediately connects to the YUL flight), but I am obviously not on that one.
Any chance I can get a hotel from QR, or will they tell me "you should've flown the later flight"? Or will depend on agent in DOH?
Thanks!
May 26, 2016, 1:21 am
#2
Join Date: Oct 2008
Location: MAN, HKG, DOH, MNL
Programs: QR Gold
Posts: 491
Free transit hotel general rule is if you could have taken an earlier flight to make your connection less than 8 hours, then you do not qualify for the hotel.
Even when your connection is over 8 hours, QR seems to have different answers to getting a free hotel depending on the booking class - they scanned my card and just said i was not able to take one, even though i could have NOT gotten an earlier flight. I have missed a connection due to a late arriving flight and still not been given a free hotel - at the time i had family living in Qatar so never really complained.
Most likely you will not get a free hotel, but you never know with QR - once got a free hotel from MAD to EZE when i only paid 330euro return!
Even when your connection is over 8 hours, QR seems to have different answers to getting a free hotel depending on the booking class - they scanned my card and just said i was not able to take one, even though i could have NOT gotten an earlier flight. I have missed a connection due to a late arriving flight and still not been given a free hotel - at the time i had family living in Qatar so never really complained.
Most likely you will not get a free hotel, but you never know with QR - once got a free hotel from MAD to EZE when i only paid 330euro return!
May 26, 2016, 1:23 am
#3
Join Date: Apr 2012
Posts: 3,944
Pseudo Nim since there is a later and shorter connection you do not qualify for STPC (paid accommodation). See http://www.flyertalk.com/forum/qatar...l#post26619195.
However since you are in J there are rest cabins available in Al Mourjan on a first come first served basis. An alternative could be the Airport Hotel http://hiahotel.com/ which is airside but booking is strongly advised.
However since you are in J there are rest cabins available in Al Mourjan on a first come first served basis. An alternative could be the Airport Hotel http://hiahotel.com/ which is airside but booking is strongly advised.
May 26, 2016, 1:40 am
#4
Original Poster
Join Date: Jan 2006
Location: In the air
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Posts: 6,924
Thanks for the replies. I'm being really nitpicky here, but check this out, I was reading the thread in the above link, and the exact wording is:
"If there is no immediate [(< 8 hours)] [scheduled] [direct] connection on the date of departure from origin"
But *technically*, the "shorter" connecting flight is on the NEXT day (since it's after midnight) so on the specific day I am departing, I am on the shortest connection.
Or am I reading way, way too much into it?
"If there is no immediate [(< 8 hours)] [scheduled] [direct] connection on the date of departure from origin"
But *technically*, the "shorter" connecting flight is on the NEXT day (since it's after midnight) so on the specific day I am departing, I am on the shortest connection.
Or am I reading way, way too much into it?
May 26, 2016, 1:44 am
#5
Moderator: Qatar Airways
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Perhaps I am wrong, but my understanding was that a hotel is offered unless there is a shorter connection from DOH available.
In this instance, there isn't a flight from DOH-YUL during the 8 hours prior to the flight the OP is booked on, and thus the hotel should be offered.
Yes, there is a flight from DPS-DOH which would minimise the layover time, but I do not believe that is relevant in this matter.
M
In this instance, there isn't a flight from DOH-YUL during the 8 hours prior to the flight the OP is booked on, and thus the hotel should be offered.
Yes, there is a flight from DPS-DOH which would minimise the layover time, but I do not believe that is relevant in this matter.
M
May 26, 2016, 8:30 am
#6
Join Date: Apr 2012
Posts: 3,944
Since there is a shorter connection time in DOH STPC does not apply. http://www.qatarairways.com/global/e...mmodation.page says "There is no connection of less than 8 hours available;".
It is the time spent in DOH that counts. Since there is a later flight that connects with the same YUL flight with a transit time in DOH of 3.35 there is NO STPC.
The Wiki on http://www.flyertalk.com/forum/qatar...l#post26619195 Does not reflect the QR rules and needs to be revised.
It is the time spent in DOH that counts. Since there is a later flight that connects with the same YUL flight with a transit time in DOH of 3.35 there is NO STPC.
The Wiki on http://www.flyertalk.com/forum/qatar...l#post26619195 Does not reflect the QR rules and needs to be revised.
May 26, 2016, 9:46 am
#8
Join Date: Feb 2014
Posts: 140
It can't hurt to ring QR customer services and ask (politely) about an STPC. I have a layover in October that doesn't technically comply with the rules but have been provided complimentary STPC, I was sent email with confirmation of this shortly after the call, but prepared for them to say no.
Thanks for the replies. I'm being really nitpicky here, but check this out, I was reading the thread in the above link, and the exact wording is:
"If there is no immediate [(< 8 hours)] [scheduled] [direct] connection on the date of departure from origin"
But *technically*, the "shorter" connecting flight is on the NEXT day (since it's after midnight) so on the specific day I am departing, I am on the shortest connection.
Or am I reading way, way too much into it?
"If there is no immediate [(< 8 hours)] [scheduled] [direct] connection on the date of departure from origin"
But *technically*, the "shorter" connecting flight is on the NEXT day (since it's after midnight) so on the specific day I am departing, I am on the shortest connection.
Or am I reading way, way too much into it?
May 28, 2016, 10:12 am
#9
Join Date: Apr 2015
Programs: *A Gold, OW Plat, Hhonors Diamond
Posts: 33
Maybe slightly off topic here but FYI in case the connection were a shorter one (say, to DXB), your J ticket becomes an F and in that case, you can benefit from one of the limited Quiet Rooms in the Al Safwa (First Class) Lounge.
These are, effectively, small, private rooms incl bathroom, bed, TV!
Happy travels
These are, effectively, small, private rooms incl bathroom, bed, TV!
Happy travels
May 29, 2016, 12:04 am
#10
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Posts: 30,517
Perhaps I am wrong, but my understanding was that a hotel is offered unless there is a shorter connection from DOH available.
In this instance, there isn't a flight from DOH-YUL during the 8 hours prior to the flight the OP is booked on, and thus the hotel should be offered.
Yes, there is a flight from DPS-DOH which would minimise the layover time, but I do not believe that is relevant in this matter.
M
In this instance, there isn't a flight from DOH-YUL during the 8 hours prior to the flight the OP is booked on, and thus the hotel should be offered.
Yes, there is a flight from DPS-DOH which would minimise the layover time, but I do not believe that is relevant in this matter.
M
In fairness, however, QR back office is so rubbish that they seem to not even know themselves what the specific rule is although they clearly try hard not to give the STPC accommodation if they can find some excuse to refuse it.
May 31, 2016, 8:16 pm
#11
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Join Date: Sep 1999
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I'm sure there's a thread with the answer, but since this one's active, I'll ask here:
Is the hotel available to those transiting when flying J on an award ticket?
Is the hotel available to those transiting when flying J on an award ticket?
May 31, 2016, 11:29 pm
#12
Join Date: Apr 2012
Posts: 3,944
Shareholder if you read the Wiki on the http://www.flyertalk.com/forum/qatar...l#post26706829 thread you will see that award flights do not qualify for free STPC.
If you are on a QR redemption then you may qualify for paid STPC but you need to ask your local office.
Finally there is the airside Airport hotel which you may book into at your own cost. However you need to book in advance since it is very busy.
If you are on a QR redemption then you may qualify for paid STPC but you need to ask your local office.
Finally there is the airside Airport hotel which you may book into at your own cost. However you need to book in advance since it is very busy.