QR Al Mourjan Business Class Lounge
Jun 4, 2018, 12:54 pm
#436
Suspended
Join Date: Jan 2014
Posts: 2,685
Just an FYI to the people complaining about being very high in the shower queue: Just wait in the quiet area, and you will skip the queue in no time. I showed up, was told I was something like number 10 in line. There was one other guy waiting in the area, everyone else had seemingly left to go get breakfast and come back later. It took like 5 minutes for two showers to free up, and since I was the second guy there, I got a shower in no time.
It's another sign of QR's backwardedness that you have to wait in the shower area to get a shower (I can't believe I'm praising BA's lounges here, but the buzzers they have for showers are an excellent idea). Completely inefficient system.
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
It's another sign of QR's backwardedness that you have to wait in the shower area to get a shower (I can't believe I'm praising BA's lounges here, but the buzzers they have for showers are an excellent idea). Completely inefficient system.
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
Jun 4, 2018, 2:42 pm
#438
Join Date: Feb 2015
Posts: 1,015
I noticed this exact thing a few days back...
I first took their advice and went to the lounge for 20 minutes. THen came back...and my position had not changed.
Then, decided to wait (in the "quiet area" showers) .. to see what happens......right next to where they were writing the names down.
Basically they take everyone's names...and tell them "you are #14, or #17"...etc....and tell everyone to go to the lounge area and "check back in "20 to 30 minutes".
As soon as most people left the area, they called out names "soffftttlly" ….......of course, everyone has left to the lounge.
So, the passenger(s) sitting right there will be the only ones who can hear any names called out...and they almost always be the next in line.
Even this way, I had to wait a further 20 minutes. Because, they thought I was not there (while I was sitting under their noses). …….they switched my first and last names...so, whenever I enquired, I was always # 11, or so.
This shower wait list system is an absolute disgrace.
I first took their advice and went to the lounge for 20 minutes. THen came back...and my position had not changed.
Then, decided to wait (in the "quiet area" showers) .. to see what happens......right next to where they were writing the names down.
Basically they take everyone's names...and tell them "you are #14, or #17"...etc....and tell everyone to go to the lounge area and "check back in "20 to 30 minutes".
As soon as most people left the area, they called out names "soffftttlly" ….......of course, everyone has left to the lounge.
So, the passenger(s) sitting right there will be the only ones who can hear any names called out...and they almost always be the next in line.
Even this way, I had to wait a further 20 minutes. Because, they thought I was not there (while I was sitting under their noses). …….they switched my first and last names...so, whenever I enquired, I was always # 11, or so.
This shower wait list system is an absolute disgrace.
Just an FYI to the people complaining about being very high in the shower queue: Just wait in the quiet area, and you will skip the queue in no time. I showed up, was told I was something like number 10 in line. There was one other guy waiting in the area, everyone else had seemingly left to go get breakfast and come back later. It took like 5 minutes for two showers to free up, and since I was the second guy there, I got a shower in no time.
It's another sign of QR's backwardedness that you have to wait in the shower area to get a shower (I can't believe I'm praising BA's lounges here, but the buzzers they have for showers are an excellent idea). Completely inefficient system.
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
It's another sign of QR's backwardedness that you have to wait in the shower area to get a shower (I can't believe I'm praising BA's lounges here, but the buzzers they have for showers are an excellent idea). Completely inefficient system.
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
Jun 4, 2018, 2:46 pm
#439
Join Date: Feb 2015
Posts: 1,015
On a separate note...somewhere upthread, I remember reading that the lounge attendants expect a tip.
I did not tip.
However, I could feel the pressure building up with the expectation...right from the moment I entered the shower stall...till the moment I got out of the place where they take the names down.
I did not tip.
However, I could feel the pressure building up with the expectation...right from the moment I entered the shower stall...till the moment I got out of the place where they take the names down.
Jun 4, 2018, 3:46 pm
#440
Join Date: Nov 2017
Location: Berlin
Programs: BAEC Gold
Posts: 509
Still, one wonders how do the people who leave, think they will be notified when their number comes up??
Just an FYI to the people complaining about being very high in the shower queue: Just wait in the quiet area, and you will skip the queue in no time. .............
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
That being said, until QR moves into the 21st century, you might all do well to exploit that system. Line for the shower is no line if people aren't actually in the quiet room waiting
Jun 4, 2018, 4:34 pm
#441
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
On a separate note...somewhere upthread, I remember reading that the lounge attendants expect a tip.
I did not tip.
However, I could feel the pressure building up with the expectation...right from the moment I entered the shower stall...till the moment I got out of the place where they take the names down.
I did not tip.
However, I could feel the pressure building up with the expectation...right from the moment I entered the shower stall...till the moment I got out of the place where they take the names down.
I live in an environment where tipping is not expected outside a very limited number of situations. I found the lounge attendants helpful, but felt no pressure at all to tip for service in the shower set-up. I wouldn't dream of offering a gratuity to the chap handling the shower roster: I'm not at all saintly but i find subornation of that kind unpalatable.
I'm sure the attendants value the windfalls they receive from guests accustomed to spreading largesse, and this might lead to an expectation of a gratuity. But until i read the thread you refer to, it never entered my head that tipping was customary.
Jun 4, 2018, 7:47 pm
#443
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,811
Jun 5, 2018, 1:57 am
#445
Join Date: Jan 2017
Programs: BA SL, CX GR, IHG Plat Amb
Posts: 578
Jun 5, 2018, 4:03 am
#446
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,889
By comparison, the person who pushed in front of me was a loud DYKWIA, who barged through the door, pushed to the front of the queue and yelled loudly in the quiet area that he wanted a shower and a quiet room IMMEDIATELY. He was told nothing was available for another 6 hours. Karma, my rude friend, karma
Jun 5, 2018, 4:08 am
#447
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 731
From my last 2 experiences, where it was impossible to get a shower in a 3 hour layover, my impression was that the assistants just stuck to a script. They allocate numbers and then clearly do not manage the system.
It's very much a case of computer says NO. You would hope they wold be feeding back stuff to the management so that the system can be improved. Im guessing at least 50% of people who put their name down do not then use the shower.
It's very much a case of computer says NO. You would hope they wold be feeding back stuff to the management so that the system can be improved. Im guessing at least 50% of people who put their name down do not then use the shower.
Jun 5, 2018, 4:17 am
#448
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,889
I realise this is unhelpful if you've got a short layover, and of course it would be better to have more shower rooms, etc, etc... but I do check when the arrival and departure banks are - e.g. there's no point trying to get a shower between, say, 6am and 8am; or basically at any time the wider lounge is busy
If you're on one of the later departures, then don't bother trying till 8:30; and if you're on one of the earlier arrivals, then go straight away, preferably before 5am; and then generally you can get one within a few minutes. General rule of thumb: if there aren't many people in the lounge, then nobody will be in the shower either, and regulars should all know that Al Mourjan wavers between deathly quiet tumbleweed and "OMG there's nowhere to sit, all the dining tables are filthy"
If you're on one of the later departures, then don't bother trying till 8:30; and if you're on one of the earlier arrivals, then go straight away, preferably before 5am; and then generally you can get one within a few minutes. General rule of thumb: if there aren't many people in the lounge, then nobody will be in the shower either, and regulars should all know that Al Mourjan wavers between deathly quiet tumbleweed and "OMG there's nowhere to sit, all the dining tables are filthy"
Jun 5, 2018, 5:09 am
#449
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 731
I realise this is unhelpful if you've got a short layover, and of course it would be better to have more shower rooms, etc, etc... but I do check when the arrival and departure banks are - e.g. there's no point trying to get a shower between, say, 6am and 8am; or basically at any time the wider lounge is busy
If you're on one of the later departures, then don't bother trying till 8:30; and if you're on one of the earlier arrivals, then go straight away, preferably before 5am; and then generally you can get one within a few minutes. General rule of thumb: if there aren't many people in the lounge, then nobody will be in the shower either, and regulars should all know that Al Mourjan wavers between deathly quiet tumbleweed and "OMG there's nowhere to sit, all the dining tables are filthy"
If you're on one of the later departures, then don't bother trying till 8:30; and if you're on one of the earlier arrivals, then go straight away, preferably before 5am; and then generally you can get one within a few minutes. General rule of thumb: if there aren't many people in the lounge, then nobody will be in the shower either, and regulars should all know that Al Mourjan wavers between deathly quiet tumbleweed and "OMG there's nowhere to sit, all the dining tables are filthy"
Jun 5, 2018, 6:36 am
#450
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,155
We visited the Al-M lounge Saturday morning and were shocked how full it was. Nearly every seat was taken. I took the kids to the game room to show them the PS3s I had played on in Dec 2015 and they were all broken. The TV in the corner was not working and the attendant to the toddler room told me the game room is completely unusable right now. So we went on to the family area to find a place to relax. Only to find couples spread out and sleeping there, which I think is not the purpose of that section. Luckily one couple was just leaving so we managed to get one room.
In 2015 the Al-M lounge had a refined air about it, last weekend it was just another lounge at another hub...
PS: won't whine about the missing Krug since it was Ramadan...
In 2015 the Al-M lounge had a refined air about it, last weekend it was just another lounge at another hub...
PS: won't whine about the missing Krug since it was Ramadan...