Mar 23, 2016, 11:15 pm
Last edit by: msm2000uk
Welcome to the best place to discuss your issue or complaint about QR.
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Here on the QR Forum, we have seen and helped FTers with many different complaints, issues, and problems with Qatar Airways.
The official QR Contact line do not tend to show too much creativity in problem resolution, and can be a little slow.
The best options, are either through Twitter, or by email below.
So, before messaging QR directly ([email protected]), why not share your problem here, and see if we can assist?
Complaints / Rants / Problems with QR
Dec 9, 2021, 12:18 am
#1111
Join Date: Jan 2013
Posts: 88
I tried almost all months in 2022 to book an award ticket on QR, but it is always saying "no available flights". So, pathetic that I joined the Privilege Club in which I don't get any benefits at all. I have 100k miles and it is just nothing. I also sent a message to PC contact center and got the same message, ie. they can't find any award flights. I will switch to EK soon as they don't screw their Skywards members. When I was with Skywards, I was able to fly and upgrades using my miles plenty of times.
Dec 10, 2021, 11:46 am
#1112
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Finally go the cash refund, after 5 weeks. Thank to goingplacestogether for reaching out, matter solved 👍
Dec 15, 2021, 3:31 pm
#1113
Join Date: May 2012
Location: NY
Programs: AA Plat Pro, KrisFlyer Elite Gold
Posts: 578
QR mobile app crashes on the payment screen every time.
Dec 15, 2021, 11:17 pm
#1114
Join Date: Aug 2021
Posts: 51
Hi everyone, I cancelled a ticket under the Book with Confidence policy around 2 weeks back, but still have not got any confirmation of the refund/cancellation. Any tips?
Dec 15, 2021, 11:37 pm
#1115
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,493
Dec 22, 2021, 10:10 am
#1116
Join Date: Mar 2018
Programs: Thai Airways
Posts: 354
Tomorrow I was scheduled to fly from AMM-DOH in F and DOH-BKK in J. Earlier today I logged into manage my booking and saw a message that a flight had been cancelled and I was rebooked on flights on 24th December. I had not received any communication about this and had I not logged in would have travelled to the airport for the flights that I had a ticket for.
I called and changed flights to tomorrow and asked why I had not been informed and was there any record of me being informed. Answer to latter was no record. Is no communication normal in this situation? Definitely not from any other airline that I have travelled on.
I am not impressed and am now thinking of travelling on Emirates next month for BKK-AMM return.
I called and changed flights to tomorrow and asked why I had not been informed and was there any record of me being informed. Answer to latter was no record. Is no communication normal in this situation? Definitely not from any other airline that I have travelled on.
I am not impressed and am now thinking of travelling on Emirates next month for BKK-AMM return.
Dec 23, 2021, 2:46 pm
#1117
Join Date: Mar 2018
Posts: 6
Confirmation of refund but still no money
Hi , I received on November12, an email from Qatar customer care that a refund had been made to my credit card on October 12 .After having waited 28 days and not having received the amount confirmed by Qatar I contacted Amex who said that no amount to this actual value has been received and that I should re contact the airline in order to receive a transaction number.
I have been contacting Qatar on a regular basis but still do not have this transaction reference number. Any suggestions/assistance/help regarding this matter would be greatly appreciated :This is a fairly substantial amount!
I have been contacting Qatar on a regular basis but still do not have this transaction reference number. Any suggestions/assistance/help regarding this matter would be greatly appreciated :This is a fairly substantial amount!
Dec 23, 2021, 11:18 pm
#1118
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Hi , I received on November12, an email from Qatar customer care that a refund had been made to my credit card on October 12 .After having waited 28 days and not having received the amount confirmed by Qatar I contacted Amex who said that no amount to this actual value has been received and that I should re contact the airline in order to receive a transaction number.
I have been contacting Qatar on a regular basis but still do not have this transaction reference number. Any suggestions/assistance/help regarding this matter would be greatly appreciated :This is a fairly substantial amount!
I have been contacting Qatar on a regular basis but still do not have this transaction reference number. Any suggestions/assistance/help regarding this matter would be greatly appreciated :This is a fairly substantial amount!
Jan 16, 2022, 8:46 pm
#1119
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Please continue discussion in new thread for 2022 here https://www.flyertalk.com/forum/qata...qr-2022-a.html
