QR poor customer service
Dec 28, 2015, 9:39 am
#16
Join Date: Jul 2005
Location: NYC
Programs: DL Gold, AA Plat, SPG Gold
Posts: 383
I also asked what jurisdiction you'd plan to sue in - but agree with Often1 that "what happened and what you want" would be most helpful at this point. No one here can offer advice without that information.
By the way, the fact that QR offered you 5000 miles doesn't sound on its own like "admitting to breach of contract." Airlines offer miles as a customer service gesture all the time, it doesn't mean anything other than that they are trying (unsuccessfully, it seems) to make you happy.
By the way, the fact that QR offered you 5000 miles doesn't sound on its own like "admitting to breach of contract." Airlines offer miles as a customer service gesture all the time, it doesn't mean anything other than that they are trying (unsuccessfully, it seems) to make you happy.
Dec 28, 2015, 11:22 am
#17
Join Date: Apr 2007
Location: HCMC, Saigon
Posts: 188
I share the info ones they accepted the letter, at this point I can't but if you buy a car and you find it has no seat or only one when agreed 2, and seller later agree its a error, lets say, it my feeling you have strong argument
Dec 28, 2015, 11:35 am
#18
Join Date: Jul 2005
Location: NYC
Programs: DL Gold, AA Plat, SPG Gold
Posts: 383
I hope you left the part about car seats out of the letter! No metaphors are needed to explain a breach of contract, as long as you have the relevant facts.
Dec 30, 2015, 5:53 am
#19
Join Date: Apr 2007
Location: HCMC, Saigon
Posts: 188
Jan 3, 2016, 10:10 am
#21
Join Date: Apr 2007
Location: HCMC, Saigon
Posts: 188
your problem until its to late
Ones complain my first answer will be We aren't technically bla bla
Ones you paid for a product and you do not get it and sell admit that was a error you have a good case for refund, and if you had cost in time and money have this refunded
Jan 3, 2016, 2:33 pm
#22
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
With regards to your complains and issues IsNoGood, might I suggest you detail (fully) your issues?
If not, I am happy to close this thread as it seems to be going round in a rather pointless circle.
If not, I am happy to close this thread as it seems to be going round in a rather pointless circle.
Jan 3, 2016, 6:49 pm
#23
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,556
Jan 3, 2016, 10:47 pm
#24
Join Date: Apr 2007
Location: HCMC, Saigon
Posts: 188
No I'm not able to share something that's a legal matter in a public forum, just put the thing, forward to highlight, as its related to service, intent to sue, is also opportunity to keep the "detail (fully) " out of public light, something I for one might think is in your interest ?
Jan 4, 2016, 2:26 am
#25
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
No I'm not able to share something that's a legal matter in a public forum, just put the thing, forward to highlight, as its related to service, intent to sue, is also opportunity to keep the "detail (fully) " out of public light, something I for one might think is in your interest ?
I do not represent Qatar Airways not any of its affliate companies, so have no interest in your issue, other than to ensure it is forum-relevant.
As you are unwilling to disclose the information which would help other FTers advise you, I will request this thread be closed.