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-   -   Email Trip Summary does not function? (https://www.flyertalk.com/forum/qatar-airways-privilege-club/1732296-email-trip-summary-does-not-function.html)

Happy Dec 16, 2015 6:06 pm

Email Trip Summary does not function?
 
I tried to get QR site to email me a trip summary using the email trip summary function on the right hand side bar.

However despite the site told me Email Sent Successfully green button, the email never arrives. I have tried multiple addresses from gmail to yahoo to my service provider - none receives it.

Is this function actually broken, or it would not send to any email address based in the US?

endet Dec 16, 2015 11:48 pm


Originally Posted by Happy (Post 25876148)
I tried to get QR site to email me a trip summary using the email trip summary function on the right hand side bar.

However despite the site told me Email Sent Successfully green button, the email never arrives. I have tried multiple addresses from gmail to yahoo to my service provider - none receives it.

Is this function actually broken, or it would not send to any email address based in the US?

I think it is broken. I tried to have it send to two email addresses. None of them works. Neither Gmail nor my own domain receives the email :\

Steve_ZA Dec 17, 2015 8:09 am

Never tried this before but just did it now and the email came through straight away. It sends a copy of the e-ticket receipt that would have been sent when the booking was made.

Did you book directly on qr.com?

Happy Dec 18, 2015 10:22 am


Originally Posted by Steve_ZA (Post 25878950)
Never tried this before but just did it now and the email came through straight away. It sends a copy of the e-ticket receipt that would have been sent when the booking was made.

Did you book directly on qr.com?

No. But in the past I had tickets not issued by QR that could receive email of the Trip Summary. If I remember, one occasion was in US ticket stock and the other occasion was in BA ticket stock. The emails came without issue. Though on both occasions, there were QR segments on the tickets.

However I could not get an AS ticket trip summary to send to me - the whole trip is on CX flights. It shows up on QR site and let me choose seats on CX alright. The only failure is to get an email of the Trip Summary.


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