QR Al Safwa First Class Lounge

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Old Sep 13, 22, 8:42 pm   -   Wikipost
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Hamad International Airport (HIA) offers passengers a number of different lounges.

This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.

Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page

Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.

Can I use the Qatar Airways Al Safwa Lounge?

Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.

Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass* from their previous flight, provided the flight time was over 5 hours. That specifically means flights on an A380.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)

Arrival access? (coming from LHR in F)

YES

ex. CAI-DOH-HEL

Arrival access? (coming from CAI in F)

NO

But HEL-DOH-CAI will work as DOH-CAI is a departing segment.

Privilege Club Platinum members and other Oneworld Emerald members are not allowed in the Al Safwa First Class Lounge and can only use the "ordinary" First Class Lounge.

What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.

Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here

What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'


What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.

Updated: 26/5/2017.


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Old Jul 25, 22, 10:10 am
  #2701  
 
Join Date: Jun 2019
Posts: 10
QR Plat Lounge Pass

Hello! QR Plat flying in Business Class with 2 other non QR Plats (in business class as well).

Not sure if they changed the rules, but if QR Plats are still allowed access in Al Safwa, and with me being able to bring 1 guest, will I be able to use one of my lounge passes for the 2nd guest?
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Old Jul 25, 22, 2:29 pm
  #2702  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,953
As far as I know, the lounge passes only work at the status lounges. However, I think the Plat admission to AS while flying in J already includes two guests, so you're covered anyway.
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Old Jul 30, 22, 8:43 am
  #2703  
 
Join Date: Jul 2022
Posts: 1
Al Safwa - access is arriving First and departing business

Hi there, I'm arriving First Class Qatar BKK to Doha (lands 22:40), then fly Doha to London in business (departs 14:35). Does anyone have an up-to-date view if I will be able to access Al Safwa lounge? The agent from Qatar chat has just told me First class outbound only, but I've read a lot of people saying it's allowed provided your 1st leg first class flight is >5 hours. It's possible they have changed the rules, so I wanted to see if anyone had had recent experience of this?

Last edited by fs1234; Jul 30, 22 at 11:54 am
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Old Jul 30, 22, 1:44 pm
  #2704  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 11,347
Originally Posted by fs1234 View Post
Hi there, I'm arriving First Class Qatar BKK to Doha (lands 22:40), then fly Doha to London in business (departs 14:35). Does anyone have an up-to-date view if I will be able to access Al Safwa lounge? The agent from Qatar chat has just told me First class outbound only, but I've read a lot of people saying it's allowed provided your 1st leg first class flight is >5 hours. It's possible they have changed the rules, so I wanted to see if anyone had had recent experience of this?
fs1234 Welcome to FlyerTalk.

After your trip, please post your own experience.
dayone is offline  
Old Jul 30, 22, 6:03 pm
  #2705  
 
Join Date: Jun 2018
Posts: 672
Originally Posted by fs1234 View Post
Hi there, I'm arriving First Class Qatar BKK to Doha (lands 22:40), then fly Doha to London in business (departs 14:35). Does anyone have an up-to-date view if I will be able to access Al Safwa lounge? The agent from Qatar chat has just told me First class outbound only, but I've read a lot of people saying it's allowed provided your 1st leg first class flight is >5 hours. It's possible they have changed the rules, so I wanted to see if anyone had had recent experience of this?

I arrived shortly before midnight from CDG in F and didnt then depart in J until about 7:30am the next morning. - was granted access. We probably landed about 23:50 in Doha.
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Old Jul 31, 22, 11:50 am
  #2706  
 
Join Date: Jan 2017
Programs: qr
Posts: 244
I have gained access ex BKK first to Doha connecting 4 hours later to Amsterdam in J . There was a few issues at the bottom of escalator as staffer stated I could not enter - held my ground and politely asked if I could check that out at the reception area in AS . Was allowed to do so and after speaking to staff on reception was granted access . This was pre pandemic and as ever QR seem to change the rules on a regular basis and not brief the staff YMMV
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Old Jul 31, 22, 10:58 pm
  #2707  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,953
I found the people at the bottom of the escalator to be utterly useless when it comes to anything that falls outside of the simplest scenarios. In case of any doubt, it's always best to insist on going up and speaking to the reception.
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Old Aug 3, 22, 9:15 am
  #2708  
 
Join Date: Mar 2009
Location: UK
Programs: BA Silver / Hilton Diamond / IHG Spire Ambassador / Marriot Bonvoy Gold
Posts: 2,095
Data point

LHR DOH F

3 day stopover

onward in J - all one ticket

Access denied as was use of F checkin. Everyone very pleasant but explained my transit had been more than a few hours.
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Old Aug 8, 22, 10:12 pm
  #2709  
 
Join Date: Mar 2009
Location: UK
Programs: BA Silver / Hilton Diamond / IHG Spire Ambassador / Marriot Bonvoy Gold
Posts: 2,095
My first, and probably only ever visit to Al Safwa. It is a stunning space, beautifully put together and feels more like a museum of modern art. It is incredibly quiet, very cool and a delightful way to spend 2-3 hours at an airport.

There are staff everywhere, indeed across our QR experience staffing levels are noticeably high with everyone keen to provide a service.

I have not investigated the bar but I dont see Krug, just the same CH bubbles that were served in J on the way here.

My one comment about Al Safwa is that there is no intimate seating, everything is far apart. For example I am looking at 8 arm chairs that are occupying a space you could comfortably fit 3 times that number, but I suppose thats what First class is about. I am loving it!!


Fountain

Cathedral lime proportions

Comfortable but not very intimate seating

Art work from Islamic museum on display

12th century artifact

More art works



The A La Carte dining at breakfast was beautifully presented

Eggs Royal

View from our table
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Old Aug 10, 22, 12:01 am
  #2710  
 
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 613
As I am in business "P" (business light) soon, considering the various different information about access to Al Safwa or not (QR Website, Privilege account, agents, ...), I did raise a question to the contact center and this I got back (shortened, bold by me)):
QUOTE
Dear Mr. Traveller999,
Concerning your request, Business Class full fare ticketed (including Business Light) customers travelling on Qatar Airways operated flights with Platinum members are eligible to enter Al Safwa Lounge.
Hence we are happy to confirm that you will be eligible to enter the Al Safwa Lounge.
UNQUOTE
I did search this thread, but did not see related information (Access to Al Safwa for Platinum in "P") - I apologize, if I did overread it - Anybody made expierence in this regard already?
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Old Aug 10, 22, 1:33 am
  #2711  
 
Join Date: Jun 2018
Posts: 672
Originally Posted by Traveller999 View Post
As I am in business "P" (business light) soon, considering the various different information about access to Al Safwa or not (QR Website, Privilege account, agents, ...), I did raise a question to the contact center and this I got back (shortened, bold by me)):
QUOTE
Dear Mr. Traveller999,
Concerning your request, Business Class full fare ticketed (including Business Light) customers travelling on Qatar Airways operated flights with Platinum members are eligible to enter Al Safwa Lounge.
Hence we are happy to confirm that you will be eligible to enter the Al Safwa Lounge.
UNQUOTE
I did search this thread, but did not see related information (Access to Al Safwa for Platinum in "P") - I apologize, if I did overread it - Anybody made expierence in this regard already?
If this was a thing, it may have changed to NOT being possible recently, given the new status lounges have now opened? Thats my thought anyway!
Tofino87 is offline  
Old Aug 10, 22, 1:42 am
  #2712  
 
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 613
Originally Posted by Tofino87 View Post
If this was a thing, it may have changed to NOT being possible recently, given the new status lounges have now opened? That’s my thought anyway!
Honestly, I do not know - I made my request for information yesterday and got the response yesterday ....

Maybe the company representant Goingplacestogether may rule finally on that?
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Old Aug 12, 22, 4:19 pm
  #2713  
 
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 825
Hello QR/Al Safwa Gurus,

First time QR flyer - really looking forward to it - and have three round trips in the coming months LAX-RUH through DOH. Q-Suites on long-haul LAX-DOH and back, F from DOH-RUH and back. DOH-RUH is I think only 90 minutes but is marketed F. My layover is only 90 min on outbound LAX-RUH but on way back, i have a 4.5 hour layover in the middle of the night from like 2:30am (flight departs RUH at 00:55) to 7:30am - brutal!

Will this itinerary gain me access to Al Safwa in both directions? I guess it would be more beneficial on the return flight with the long overnight layover. If not, curious what you Doha experts would do in that layover in the wee hours -- is it worth getting that airport hotel for a quick kip?

Any advice greatly appreciated!
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Old Aug 13, 22, 4:03 am
  #2714  
 
Join Date: May 2020
Location: LHR
Programs: OWE, *G
Posts: 199
Originally Posted by matinicus rock View Post
Hello QR/Al Safwa Gurus,

First time QR flyer - really looking forward to it - and have three round trips in the coming months LAX-RUH through DOH. Q-Suites on long-haul LAX-DOH and back, F from DOH-RUH and back. DOH-RUH is I think only 90 minutes but is marketed F. My layover is only 90 min on outbound LAX-RUH but on way back, i have a 4.5 hour layover in the middle of the night from like 2:30am (flight departs RUH at 00:55) to 7:30am - brutal!

Will this itinerary gain me access to Al Safwa in both directions? I guess it would be more beneficial on the return flight with the long overnight layover. If not, curious what you Doha experts would do in that layover in the wee hours -- is it worth getting that airport hotel for a quick kip?

Any advice greatly appreciated!
Yes, you should have access as an arriving F passenger, despite the short flight (unless anything has changed again very recently).

As for what to to in case you want to sleep - pre-book the hotel. There are also the Sleep N Fly pods but unsure of how good they are. At 2.30 AM its a gamble to get a sleeping room at AS. However, if I were you Id just enjoy some La Grande Dame and have a nice meal and then sleep some on your 15 hour flight which should mean you mitigate some of the jetlag by getting back on PST/PDT.
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Old Aug 19, 22, 12:33 am
  #2715  
 
Join Date: Mar 2013
Location: DRW
Programs: QFF
Posts: 82
Two quick queries someone may be able to answer:
  1. What's the internet speed like in AS? From memory, not great or suitable to stream but figured I'd ask.
  2. When does AS get 'busiest'? I've got a very long layover coming up and ideally like to get a room in AS. Aiming for doing so around 1700 so out at 2300 (for an 0105 flight) but keen to hear suggestions.
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