Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
Jun 25, 2017, 4:44 am
#2506
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
Pseudo Nim as far as I know the 8 hour rule was specifically for the Al Safwa lounge. I do not know if it has 'trickled down' to Al Mourjan or not! I very much doubt it because it should now be possible to purchase access to Al Mourjan according to reports on this forum 6-8 weeks ago.
Tou should try and see if you are allowed in and please report back here.
Tou should try and see if you are allowed in and please report back here.
Jun 25, 2017, 6:53 pm
#2507
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,745
Here's a suggestion: Instead of trying to parse the rules out here and discuss whether or not various FTers think you'll be admitted, just go to the bottom of the escalator when you get there. Either you'll be admitted or not. Nothing ventured, nothing gained.
Jun 25, 2017, 6:58 pm
#2508
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
Ugh. And that connection is overnight, of course. I fly 743 all the time and know that it leaves first thing in the morning.
Here's a suggestion: Instead of trying to parse the rules out here and discuss whether or not various FTers think you'll be admitted, just go to the bottom of the escalator when you get there. Either you'll be admitted or not. Nothing ventured, nothing gained.
Here's a suggestion: Instead of trying to parse the rules out here and discuss whether or not various FTers think you'll be admitted, just go to the bottom of the escalator when you get there. Either you'll be admitted or not. Nothing ventured, nothing gained.
Jul 8, 2017, 3:07 am
#2510
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,911
That is loads of time. Doha is built for transit and apart from the (IMO) slightly disorganised transit security - there is J fasttrack - its usually very easy to transit. The minimum connection time is 45mins and we have had reports of people with tight connections - under an hour - still managing a lounge visit. With a connection time of over 2 hours and assuming it's all on time you should be able to have at least an hour in the lounge if that is what you want.
Jul 8, 2017, 3:14 am
#2511
Suspended
Join Date: Oct 2014
Posts: 98
That is loads of time. Doha is built for transit and apart from the (IMO) slightly disorganised transit security - there is J fasttrack - its usually very easy to transit. The minimum connection time is 45mins and we have had reports of people with tight connections - under an hour - still managing a lounge visit. With a connection time of over 2 hours and assuming it's all on time you should be able to have at least an hour in the lounge if that is what you want.
Jul 8, 2017, 3:15 am
#2512
Join Date: Apr 2012
Posts: 3,944
TTOTY welcome to the QR forum.
2 hours 20 mins. is plenty of time to vosot Al Mourjan lounge.
Ionce managed a good 20 mins in Al Mourjan on a transit of just over one hour!
Do have a look at the QR dashboard widget http://www.flyertalk.com/forum/qatar...h-airport.html. It contains a wealth of advice and tips-
2 hours 20 mins. is plenty of time to vosot Al Mourjan lounge.
Ionce managed a good 20 mins in Al Mourjan on a transit of just over one hour!
Do have a look at the QR dashboard widget http://www.flyertalk.com/forum/qatar...h-airport.html. It contains a wealth of advice and tips-
Jul 8, 2017, 4:19 am
#2513
Suspended
Join Date: Oct 2014
Posts: 98
TTOTY welcome to the QR forum.
2 hours 20 mins. is plenty of time to vosot Al Mourjan lounge.
Ionce managed a good 20 mins in Al Mourjan on a transit of just over one hour!
Do have a look at the QR dashboard widget http://www.flyertalk.com/forum/qatar...h-airport.html. It contains a wealth of advice and tips-
2 hours 20 mins. is plenty of time to vosot Al Mourjan lounge.
Ionce managed a good 20 mins in Al Mourjan on a transit of just over one hour!
Do have a look at the QR dashboard widget http://www.flyertalk.com/forum/qatar...h-airport.html. It contains a wealth of advice and tips-
Aug 8, 2017, 2:37 am
#2514
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
On a recent flight when I was transiting in Doha, on my incoming flight I was given a card by the cabin crew. It said something like "Dine before you fly" and invited me to "Maximise your rest onboard" by visiting the "Premium Lounge".
I asked if it was the same as the Al Mourjan lounge, and she asked if my next flight was in Business Class and I said yes, and she was a little bit confused but then said "I think it's the same lounge".
I didn't see anyone else being given the card (maybe they were when I was sleeping). Does anyone know what this card was for? Did I miss my opportunity to visit the Al Safwa lounge?
I asked if it was the same as the Al Mourjan lounge, and she asked if my next flight was in Business Class and I said yes, and she was a little bit confused but then said "I think it's the same lounge".
I didn't see anyone else being given the card (maybe they were when I was sleeping). Does anyone know what this card was for? Did I miss my opportunity to visit the Al Safwa lounge?
Aug 8, 2017, 1:35 pm
#2515
Join Date: Jan 2017
Programs: qr
Posts: 262
Never had one of these cards before don't think you missed an opportunity to visit Al Safwa unless you were arriving into DOH long haul first in which case you would have had access and perhaps the card was meant to advertise the dining options in the waiter served restaurant with al a carte menu?
Aug 8, 2017, 3:26 pm
#2516
Join Date: Apr 2012
Posts: 3,944
tav1989 what waiter served restaurant with an A La Carte menu. The only menu that I know of in Al Mourjan is the breakfast menu! Parts of the kitchens have been closed due to safety reasons and the restaurant is now a self service buffet!
Aug 8, 2017, 6:09 pm
#2517
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
Sep 3, 2017, 3:42 am
#2520
Join Date: Sep 2014
Posts: 33
I read here (https://www.ausbt.com.au/qatar-airwa...usiness-lounge) that Qatar now sells access to some of its premium lounges (not just Oryx). Does anyone know if this is correct? I can't find any info on it anywhere else..