Apr 9, 2015, 8:51 pm
Last edit by: Schwann
PLEASE NOTE: The below information is largely out of date as of 2023 and needs to be updated:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
Hamad International Airport (HIA) offers passengers a number of different lounges. The Departure Lounges at HIA include :
Qatar Airways Al Safwa Lounge - QR and OW First Class Passengers only
Qatar Airways Al Mourjan Lounge - QR and OW First and Business Class Passengers only
HIA First Class Lounge
HIA Business Class Lounge
Oryx Lounge
Al Maha lounge
Additionally, there is an arrivals lounge for those exiting the airport (either very long connection or if Doha is their final destination)
For information on which lounge to use, when travelling with QR, at other airports, please see here.
Which Departure Lounge can I use?
Qatar Airways Al Safwa Lounge - The Lounge access is only for Qatar Airways and Oneworld First Class passengers and is located on Level 3 of the airport. Arriving on a longhaul Qatar First class qualifies for lounge access even if connecting flight is not in F. Reports on the Lounge, can be found here(external link) and here. Photographs of the lounge, can be found here (external). Wiki for Al Safwa is here.
The absolute minimum requirement for access is a boarding card for a flight departing in F or a boarding card for an incoming longhaul F flight. Op-ups and guests are not admitted.
Qatar Airways Al Mourjan Lounge - The Lounge access is only for Qatar Airways and Oneworld First and Business Class passengers and is located on Level 3 of the airport. Information and photographs can be found here - here. A thread has recently been started specific to Al Mourjan - http://www.flyertalk.com/forum/qatar...ss-lounge.html. Existing posts in this thread about Al Mourjan will be moved there as time permits.
The absolute minimum requirement for access is a boarding card for a flight departing in J or a boarding card for an incoming longhaul J flight.
HIA First Class Lounge - The First Class Lounge is located on Concourse A, Level 2 at the airport and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery. First or Business class ticketed passengers as well as QR Privilege Club Platinum and Oneworld alliance Emerald members may access this facility.
The absolute minimum requirement for access is a boarding card showing OWE status for your departing flight.
HIA Business Class Lounge - This lounge, that caters for First or Business class ticketed passengers as well as QR Privilege Club, Platinum Gold and Silver members and oneworld alliance Emerald and Sapphire members, is located on Concourse A, Level 2 at the airport, and offers facilities which include complimentary high-speed Wi-Fi, shower facilities, conference rooms, smoking rooms, family rooms, a business centre and a nursery.
The absolute minimum requirement for access is a boarding card showing OWS status for your departing flight.
Oryx Lounge - May be used only by eligible customers when travelling on: British Airways, Cathay Pacific, Royal Jordanian, SriLankan Airlines. Economy passengers will be able to gain access to the lounge for a fee of QAR 200 (USD 55).
Al Maha Lounge - Available to priority pass members. Located opposite the entrance to the Oryx Lounge.
Arrivals Lounge - There are essentially 2 - the first one is prior to immigration and has some snacks, drinks, and a seating area, as well as a dedicated immigration booth. The second (and main) one is just outside customs to the left, near the W.H. Smith store. This one has snacks, drinks, a menu to order from, showers, etc. Both arrivals lounges are for QR J passengers only, oneworld status alone will not get you into the lounge.
Opening Times
QR lounges are open 24 hours/day and serve no alcoholic beverages during Ramadan (27 May-25 June 2017 and 16 May-14 June 2018).
Luggage facilites
There are luggage boxes for hand luggage in Al Safwa, Al Mourjan, First Class and Business Class lounges.
Transit Options
Alternatives for long transits:
- Free tour of Doha: if your transit time is between 5 and 12 hours
- Qatar-now-offers-free-96-hour-visa
- QR-organized transit accommodation (inclusive of entry visas, airport transfers, and meals): if your transit time is between 8 and 24 hours. You may qualify for free or fixed rate access (also see this thread)
- The Airport Hotel, inside international area of the airport
QR Lounges at HIA
Nov 12, 2015, 8:13 pm
#1921
Join Date: Jun 2001
Location: A haze of disconnected thoughts
Programs: EK, VA, QF, AC etc
Posts: 121
Still possible?
Is this still a possiblility? Does one need to be a QR FF to purchase the one-day access?
I'm flying in at 05:00 and would like to shower & clean up before going to the office. Doing this at the airport would be quicker (and cheaper) than getting an ultra early check-in at the hotel.
Otherwise, plan B is to use the "Vitality Wellbeing & Fitness Center" at the Airport Hotel, which has showers for a similar fee (140QAR) but no food.
I'm flying in at 05:00 and would like to shower & clean up before going to the office. Doing this at the airport would be quicker (and cheaper) than getting an ultra early check-in at the hotel.
Otherwise, plan B is to use the "Vitality Wellbeing & Fitness Center" at the Airport Hotel, which has showers for a similar fee (140QAR) but no food.
Nov 12, 2015, 8:37 pm
#1922
Join Date: May 2006
Location: NBO, MEL
Programs: QR Platinum, TK Elite
Posts: 1,355
Sitting in Al moujaran right now. Much quieter then it has been in the past during park times, which is excellent. Krug still there. No cloth napkins, service still hit and miss. Did get to explore more of the lounge Inc. The quiet area, business centre etc. if you looking in the crooks and crannies, there is loads of seating.
Nov 13, 2015, 8:27 pm
#1923
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
Sitting in Al moujaran right now. Much quieter then it has been in the past during park times, which is excellent. Krug still there. No cloth napkins, service still hit and miss. Did get to explore more of the lounge Inc. The quiet area, business centre etc. if you looking in the crooks and crannies, there is loads of seating.
Go figure
And as others report, service really has gone down hill, table not cleared from previous guest, then set only at the place I was not at.
Front desk was very rude and showed no sensitivity or disability awareness. Will be interested to see what the next leg of my flights are like....I may change allegiance again.......
Nov 14, 2015, 10:35 pm
#1925
Join Date: Aug 2014
Location: London
Programs: BA Gold, Subcard
Posts: 435
In the lounge now, bloody sexist place sorry about the language. Asked for champagne, given Billiecart, queried it and told no that's what we serve you. Two minutes later a man come by, asks for champagne given Krug. I query again, shrug of shoulders and told but for you that one
Go figure
And as others report, service really has gone down hill, table not cleared from previous guest, then set only at the place I was not at.
Front desk was very rude and showed no sensitivity or disability awareness. Will be interested to see what the next leg of my flights are like....I may change allegiance again.......
Go figure
And as others report, service really has gone down hill, table not cleared from previous guest, then set only at the place I was not at.
Front desk was very rude and showed no sensitivity or disability awareness. Will be interested to see what the next leg of my flights are like....I may change allegiance again.......
I did notice a shortage of champagne glasses though
Nov 16, 2015, 1:44 pm
#1926
Join Date: Apr 2012
Posts: 3,944
thoglette please remember that the report by M70B50 was for the Oryx lounge in the now closed old airport. As far as I recall there was a report on the "QR Lounges at HIA" thread sometime during April to June this year that described the new Oryx lounge as adequate.
Nov 16, 2015, 7:08 pm
#1927
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947
In the lounge now, bloody sexist place sorry about the language. Asked for champagne, given Billiecart, queried it and told no that's what we serve you. Two minutes later a man come by, asks for champagne given Krug. I query again, shrug of shoulders and told but for you that one
Go figure
And as others report, service really has gone down hill, table not cleared from previous guest, then set only at the place I was not at.
Front desk was very rude and showed no sensitivity or disability awareness. Will be interested to see what the next leg of my flights are like....I may change allegiance again.......
Go figure
And as others report, service really has gone down hill, table not cleared from previous guest, then set only at the place I was not at.
Front desk was very rude and showed no sensitivity or disability awareness. Will be interested to see what the next leg of my flights are like....I may change allegiance again.......
I'm not entirely sure your example of the wrong champagne being offered is proof of sexism, but perhaps there is more to the story.
In terms of the sensitivity concerning your disability, QR are usually very good with passengers requiring extra assistance.
I hope the remainder of your flights met with your expectations, but do report back if not.
Nov 17, 2015, 4:47 pm
#1929
Join Date: Nov 2015
Programs: QR Privilege Club Platinum, AZ Gold
Posts: 10
Sitting in the Al Mourjan Lounge right now. I confirm that Krug is not available, only Billecart Salmon or Pol Roger Rose. I was told that Krug and other champagne is usually stocked up on Thursday. One should be prepared that Krug may not be available on Tuesday or Wednesday.
Nov 17, 2015, 11:54 pm
#1931
Join Date: Feb 2013
Location: PNH and HBA
Programs: QR-G/OWS, QF-G, VA-G, NZ-S
Posts: 141
Sitting in the Al Mourjan Lounge right now. I confirm that Krug is not available, only Billecart Salmon or Pol Roger Rose. I was told that Krug and other champagne is usually stocked up on Thursday. One should be prepared that Krug may not be available on Tuesday or Wednesday.
Nov 18, 2015, 12:23 am
#1932
Join Date: Sep 2014
Programs: The Embassy
Posts: 677
Nov 18, 2015, 8:41 am
#1933
Join Date: Nov 2015
Programs: QR Privilege Club Platinum, AZ Gold
Posts: 10
@ zebrametalevel: I was in the Al Mourjan lounge from 11:00 p.m. until 06:45 a.m.
It was very nice after midnight with less than 20 pax in the lounge, all showers vacant, no one in the restaurant.
The bartender recommended the 2007 Chateau Ducru-Beaucaillou 'La Croix de Beaucaillou' which is on the First Class wine list. This wine had a very interesting and complex buoquet, and a long-lasting finish, or let's rather describe it as a symphony of flavours.
It was very nice after midnight with less than 20 pax in the lounge, all showers vacant, no one in the restaurant.
The bartender recommended the 2007 Chateau Ducru-Beaucaillou 'La Croix de Beaucaillou' which is on the First Class wine list. This wine had a very interesting and complex buoquet, and a long-lasting finish, or let's rather describe it as a symphony of flavours.
Nov 18, 2015, 8:45 am
#1934
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,327
When I was here last Thursday morning, the queue for the men's toilets was snaking back into the lounge. Ridiculous.
Nov 18, 2015, 9:44 am
#1935
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,947