Nov 29, 2014, 6:48 pm
Last edit by: Matt4
Qatar Airways Stopover Package (STPC)
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
The QR STPC (stopover) policy?
Apr 2, 2017, 11:42 am
#466
Join Date: Jan 2007
Posts: 4,707
Just thought i would report back as my journey has been completed.
We had been given STPC on both outbound and inbound as we had a 19hr outbound and 20hr stop inbound,i had been warned that Qatar might cancel one of these as STPC was only being granted for oneway.Pleased to say that both stops were given on the STPC no problems at all,we stayed at the Oryx,really enjoyed the stop and Qatar gave us a very generous meal allowance,only slight issue was on arrival in Doha we were asked to get on a bus to go to the hotel said bus was jammed packed, at this point i was very tired and hot and told the guy this is not a very premium experience is it at which point he magically phoned for a car to take us!
At hotel checkin the guy next to me checking in was on a short stop of 8.5hrs i do not know what class he was flying in but was told that sorry Qatar have not paid for any meal allowances for you and anything consumed would be charged.
We had been given STPC on both outbound and inbound as we had a 19hr outbound and 20hr stop inbound,i had been warned that Qatar might cancel one of these as STPC was only being granted for oneway.Pleased to say that both stops were given on the STPC no problems at all,we stayed at the Oryx,really enjoyed the stop and Qatar gave us a very generous meal allowance,only slight issue was on arrival in Doha we were asked to get on a bus to go to the hotel said bus was jammed packed, at this point i was very tired and hot and told the guy this is not a very premium experience is it at which point he magically phoned for a car to take us!
At hotel checkin the guy next to me checking in was on a short stop of 8.5hrs i do not know what class he was flying in but was told that sorry Qatar have not paid for any meal allowances for you and anything consumed would be charged.
Apr 2, 2017, 11:53 am
#467
Join Date: Nov 2013
Programs: BA Gold
Posts: 176
Apr 5, 2017, 3:42 am
#468
Join Date: Jan 2017
Programs: BAEC-Silver
Posts: 89
QR DOH Hotel
Hi,
Looking for some advice, flying BRU-DOH-CPT return in J in October, the return gives us an 8 hour 35 min layover in DOH. I noted on the website, that certain fares are eligible to receive a free hotel stay courtesy of QR.
We are travelling on a R class ticket, which makes me suspect we wont be eligible however there was no alternative flight available from memory. I have looked over their website and the wiki pages but I cant seem to see anything about how I actually call up to see if we are eligible ?
On another note anyone stayed here, presuming its a bit different to your bog standard airport hotel ?
Cheers
Looking for some advice, flying BRU-DOH-CPT return in J in October, the return gives us an 8 hour 35 min layover in DOH. I noted on the website, that certain fares are eligible to receive a free hotel stay courtesy of QR.
We are travelling on a R class ticket, which makes me suspect we wont be eligible however there was no alternative flight available from memory. I have looked over their website and the wiki pages but I cant seem to see anything about how I actually call up to see if we are eligible ?
On another note anyone stayed here, presuming its a bit different to your bog standard airport hotel ?
Cheers
Apr 5, 2017, 5:24 am
#469
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Hi,
Looking for some advice, flying BRU-DOH-CPT return in J in October, the return gives us an 8 hour 35 min layover in DOH. I noted on the website, that certain fares are eligible to receive a free hotel stay courtesy of QR.
We are travelling on a R class ticket, which makes me suspect we wont be eligible however there was no alternative flight available from memory. I have looked over their website and the wiki pages but I cant seem to see anything about how I actually call up to see if we are eligible ?
On another note anyone stayed here, presuming its a bit different to your bog standard airport hotel ?
Cheers
Looking for some advice, flying BRU-DOH-CPT return in J in October, the return gives us an 8 hour 35 min layover in DOH. I noted on the website, that certain fares are eligible to receive a free hotel stay courtesy of QR.
We are travelling on a R class ticket, which makes me suspect we wont be eligible however there was no alternative flight available from memory. I have looked over their website and the wiki pages but I cant seem to see anything about how I actually call up to see if we are eligible ?
On another note anyone stayed here, presuming its a bit different to your bog standard airport hotel ?
Cheers
http://www.qatarairways.com/global/e...mmodation.page
Seems like they may transport guests to hotels outside the airport.
Apr 5, 2017, 6:03 am
#470
Join Date: Apr 2012
Posts: 3,944
Safc0615 without dates and flight numbers it is impossible to help you. However I can say that if your return flight from CPT starts on a Thursday then there are shorter connections available and you do not qualify.
You are in ticket class R and unless the fare rules for your booking specifically forbid the free stopover then you qualify on that count.
There are a number of conditions to be fulfilled to qualify for free accommodation (STPC).
Look at the Wiki on http://www.flyertalk.com/forum/qatar...l#post28119562 for details.
The hotel that QR usually uses is the Oryx Rotana, near the old airport and close to the Souq Wajif and the Museum of Islamic Art. The airport hotel is seldom used.
I will shortly ask the moderators to move these post to the http://www.flyertalk.com/forum/qatar...l#post28119562 thread where you will find a wealth of information.
You are in ticket class R and unless the fare rules for your booking specifically forbid the free stopover then you qualify on that count.
There are a number of conditions to be fulfilled to qualify for free accommodation (STPC).
Look at the Wiki on http://www.flyertalk.com/forum/qatar...l#post28119562 for details.
The hotel that QR usually uses is the Oryx Rotana, near the old airport and close to the Souq Wajif and the Museum of Islamic Art. The airport hotel is seldom used.
I will shortly ask the moderators to move these post to the http://www.flyertalk.com/forum/qatar...l#post28119562 thread where you will find a wealth of information.
Apr 25, 2017, 11:00 pm
#472
Join Date: Aug 2005
Posts: 248
Hi, noob question here.
I'm flying QR304 from HEL to DOH on Oct 21, connecting to QR818 DOH to HKG on Oct 22.
I've called QR and they say I am eligible for STPC. I've handed over my passport numbers and all other details, but haven't received a voucher of any sort. It's been two days since I called.
Should I follow up and ask for the voucher again? Or is this wait normal?
I'm flying QR304 from HEL to DOH on Oct 21, connecting to QR818 DOH to HKG on Oct 22.
I've called QR and they say I am eligible for STPC. I've handed over my passport numbers and all other details, but haven't received a voucher of any sort. It's been two days since I called.
Should I follow up and ask for the voucher again? Or is this wait normal?
Apr 26, 2017, 3:40 am
#474
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
Is QR still enforcing the "directional ticket value above USD 400"? What happens if they don't know what the value is if it's not on their ticket stock?
I see some N fares that are sometimes borderline $400.
I see some N fares that are sometimes borderline $400.
Apr 26, 2017, 6:12 am
#475
Join Date: Apr 2012
Posts: 3,944
keitherson this information is on your PNR record in the database. You have access to it via MMB. It is also on most documents, such as your E-ticket receipt.
May 1, 2017, 7:59 am
#476
Join Date: Feb 2007
Location: allaroundasia
Programs: LH SEN, SPG Plat.M&S E+
Posts: 222
Do I qualify for the STPC for my ticket like this? I don't see any shorter connection.
ARN/DOH 19th of May '17 QR172 arrival at DOH 05.25am
DOH/KBV 20th of May '17 QR824 dip. at DOH 08.40 pm
booking class is R
ARN/DOH 19th of May '17 QR172 arrival at DOH 05.25am
DOH/KBV 20th of May '17 QR824 dip. at DOH 08.40 pm
booking class is R
May 1, 2017, 10:34 am
#477
Join Date: Apr 2012
Posts: 3,944
no_idea there is no shorter connection the same day but there is a shorter connection the next morning getting you to KBV at the same time so you do not qualify for STPC on that condition.
May 1, 2017, 11:46 am
#478
Join Date: Feb 2007
Location: allaroundasia
Programs: LH SEN, SPG Plat.M&S E+
Posts: 222
http://www.qatarairways.com/be/en/pr...ease_plusqatar
May 1, 2017, 12:03 pm
#479
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,405
remdk, now it's for all the transit passengers.
http://www.qatarairways.com/be/en/pr...ease_plusqatar
http://www.qatarairways.com/be/en/pr...ease_plusqatar
May 1, 2017, 12:30 pm
#480
Join Date: May 1998
Location: australia
Posts: 5,762
remdk, now it's for all the transit passengers.
http://www.qatarairways.com/be/en/pr...ease_plusqatar
http://www.qatarairways.com/be/en/pr...ease_plusqatar