[NEWBIE LOUNGE] Ask your questions here. Flame free
Mar 15, 2020, 11:16 am
#4411
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,911
I am slated to fly on DFW-DOH-DEL on QR on 3/25.
(Snip)
Any inputs on what could have happened here and what should I do next? Should I call QR customer care or just wait?
P.S. Ticket was booked by my company's travel desk, but it has my contact information on it.
(Snip)
Any inputs on what could have happened here and what should I do next? Should I call QR customer care or just wait?
P.S. Ticket was booked by my company's travel desk, but it has my contact information on it.
I think your best bet will be to contact the out of hours desk for your corporate travel agent as that who you have a contract with. A 2nd bet would be QR as it is nearing the time when the ticket will transfer to airport control, but your TA is ultimately responsible.
Mar 15, 2020, 11:54 am
#4412
Join Date: Dec 2016
Location: DFW
Programs: M&M
Posts: 89
What does QR manage my booking show for your itinerary?
I think your best bet will be to contact the out of hours desk for your corporate travel agent as that who you have a contract with. A 2nd bet would be QR as it is nearing the time when the ticket will transfer to airport control, but your TA is ultimately responsible.
I think your best bet will be to contact the out of hours desk for your corporate travel agent as that who you have a contract with. A 2nd bet would be QR as it is nearing the time when the ticket will transfer to airport control, but your TA is ultimately responsible.
Mar 15, 2020, 3:58 pm
#4413
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,092
However, the statement in the email from BA is correct, if you don't have an Indian passport, you can't enter India. So if you don't, you will be denied boarding at DFW.
Mar 15, 2020, 4:02 pm
#4414
Join Date: Mar 2020
Posts: 4
no refund offered, i'm not even sure if there is a business class offering on this flight, my understanding is some flights have it and some don't. to be honest if i am able to fly at all i will be happy, i have let go of the disappointment of probably not getting on the 4 Qsuites I booked - right now with whats going on in the world I would be happy to get to Samui and home. Thank you for your answers I appreciate your time
Mar 15, 2020, 4:05 pm
#4415
Join Date: Mar 2020
Posts: 4
Apologize for being out of the lounge topic.
OP paid for business class all the way through Koh Samui, and now OP was informed that BKK-Koh Samui is downgraded to Economy.
1. Shouldn't OP keep "business pax" status entitlement?
2. Did OP get some refund? Otherwise it will be an expensive economy ticket.
OP paid for business class all the way through Koh Samui, and now OP was informed that BKK-Koh Samui is downgraded to Economy.
1. Shouldn't OP keep "business pax" status entitlement?
2. Did OP get some refund? Otherwise it will be an expensive economy ticket.
no refund offered, i'm not even sure if there is a business class offering on this flight, my understanding is some flights have it and some don't. to be honest if i am able to fly at all i will be happy, i have let go of the disappointment of probably not getting on the 4 Qsuites I booked - right now with whats going on in the world I would be happy to get to Samui and home. Thank you for your answers I appreciate your time
Mar 15, 2020, 6:32 pm
#4416
Join Date: Dec 2016
Location: DFW
Programs: M&M
Posts: 89
Mar 21, 2020, 6:52 pm
#4418
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,088
I called CS to change a PEN-KUL-DOH-TUN to HKG-DOH-CDG and was told the maximum they could do is only waive the change fee, even thought they canceled my DOH-TUN flight. They asked me to pay for the fare difference which was too huge for me to accept so I will just ask a refund/voucher. It was a big change but anything within 500 miles or even a bit more was not doable with recent country entry restrictions.
Mar 21, 2020, 8:08 pm
#4419
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,092
Mar 22, 2020, 7:07 am
#4420
Join Date: Apr 2018
Programs: krisflyer
Posts: 135
Apr 2, 2020, 1:39 am
#4422
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Apr 2, 2020, 3:15 am
#4423
Company Representative, Qatar Airways
Join Date: Jan 2019
Programs: QR Privilege Club
Posts: 67
We were hopeful to see our frequent flyers travel with us again very soon, but we understand COVID-19 continues to make planning travel more difficult than ever. During this ongoing situation, we will continue to monitor any effects or impact this may have on our Privilege Club members.
Please ensure your contact details are up to date in your profile to receive our Privilege Club newsletters.
https://www.qatarairways.com/en-qa/P...loginpage.html
Please ensure your contact details are up to date in your profile to receive our Privilege Club newsletters.
https://www.qatarairways.com/en-qa/P...loginpage.html
Apr 2, 2020, 6:38 am
#4424
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,195
Well....here is reply I received from their "contact centre"- no extensions!
Dear Mr. Zebranz,
Thank you for writing to Privilege Club.
Our sincere apologies for the delay in replying to you.
We understand your concern; however we regret to inform you that as of now we have do not have any offer to extend the Qmiles.
We request you to write us back closure to your expiry date and we will notify if we have any offer at that time.
Sincerely,
We appreciate your understanding.
Do let us know if we can assist you further.
Sincerely,
Txxxx Mxxxxx
Privilege Club Team
www.qmiles.com
Dear Mr. Zebranz,
Thank you for writing to Privilege Club.
Our sincere apologies for the delay in replying to you.
We understand your concern; however we regret to inform you that as of now we have do not have any offer to extend the Qmiles.
We request you to write us back closure to your expiry date and we will notify if we have any offer at that time.
Sincerely,
We appreciate your understanding.
Do let us know if we can assist you further.
Sincerely,
Txxxx Mxxxxx
Privilege Club Team
www.qmiles.com
