Where to find fare rules?
Jun 14, 2012, 3:12 pm
#1
Original Poster
Join Date: Feb 2009
Location: CH
Posts: 240
Where to find fare rules?
Hi there, I booked a flight on QR in business recently and need to look up some fare rules to know what the fees are on date changes. Any hints on where I can find those? I tried logging in to the website as well as via Amadeus but no luck.
Jun 14, 2012, 3:22 pm
#2
Join Date: Aug 2010
Programs: Skywards Gold, Etihad Gold
Posts: 462
Fare rules can be found from the Flights page during online booking. When you are presented with the available fares for your flight, click the ‘See Rules & Conditions’ link. These initial fare condition rules do not constitute the full legal terms and conditions for your selected fare. Please see the "See Complete Rules & Conditions" link on the payment page for these.
Jun 14, 2012, 3:25 pm
#3
Original Poster
Join Date: Feb 2009
Location: CH
Posts: 240
Fare rules can be found from the Flights page during online booking. When you are presented with the available fares for your flight, click the ‘See Rules & Conditions’ link. These initial fare condition rules do not constitute the full legal terms and conditions for your selected fare. Please see the "See Complete Rules & Conditions" link on the payment page for these.
Jun 15, 2012, 12:41 am
#5
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
http://support.qatarairways.com/entr...online-booking
Or if that doesn't answer your question (and I suspect it won't)...
http://support.qatarairways.com/anonymous_requests/new
Or do a dummy booking for your journey selecting the same ticket type when the choice of fares is shown. Fare rules are viewable during the 'customise booking' part of the procedure.
Last edited by impeymac; Jun 15, 2012 at 1:01 am Reason: Updates
Jun 15, 2012, 1:44 pm
#6
Original Poster
Join Date: Feb 2009
Location: CH
Posts: 240
I was about to just call and ask to send it to me but was, in the meantime, already contacted AlexCM in order to get me the info - thanks!
I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.
I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.
Jun 15, 2012, 11:35 pm
#7
Join Date: Dec 2011
Location: Bangkok, Thailand
Programs: Privilege Club
Posts: 350
I was about to just call and ask to send it to me but was, in the meantime, already contacted AlexCM in order to get me the info - thanks!
I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.
I am (at least until now) largely loyal to LH/LH/OS and * and this will be my first QR trip, but if this proactiveness in handling customer requests is the norm on QR, I might need to reevaluate my loyalty.
The ticket conditions was sent to your PM and email address accordingly.
Best regards,
Alex