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-   -   Merging accounts? (https://www.flyertalk.com/forum/qantas-frequent-flyer/987959-merging-accounts.html)

Comet21 Aug 23, 2009 10:34 pm

Merging accounts?
 
Hi. I had an old QFF account but completely forgot it until recently. I since then have opened up a new account and am about to reach gold. Unfortunately 40 SC were posted onto the old account after I claimed a missing points. Anyone have any experience in getting their accounts merged? The current one that I use expires in April so I have plenty of time to reach Plat, but the old on expires at the end of the month so I don't want my current status merged into the old one. Would appreciate any advice. Thanks!

FYI: I was an overseas resident so it was free to open up both accounts.

Comet21 Aug 28, 2009 5:50 am

Just to let you guys know, I ended up ringing up qantas and they were happy to merge the 2 accounts. They did say that they normally advise people to continue using the older account, but since I was collecting most of my points with the new account they closed my older one.
They brought over all the points, sc, and lifetime sc i got the best result I wanted.

LHR/MEL/Europe FF Aug 28, 2009 6:24 am

That's helpful news ^

My initial thoughts when I saw the thread yesterday was that you'd be asked to continue with the first account - but thankfully it has worked out in this case.

cheers

lme etc etc

serfty Aug 28, 2009 6:30 am

Sort of like a very intimate family transfer ... :p


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