QANTAS - just brilliant!!
Sep 23, 2008, 7:42 pm
#1
Original Poster
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,750
QANTAS - just brilliant!!
Was a little concerned this morning to receive a text that my QF29 to HKG tonight had been delayed 4hrs+ - apparently a typhoon near HKG is wrecking havoc.
This meant I was likely to miss my connx onto AY for HKG-HEL, there was the added complication of having onward HEL-MAN on separate ticket.
Called my TA who has spoken with QF - QF also called me direct to confirm: I'm now on 29 all the way to LHR and then BA up to MAN. I was half expecting QF to insist they book me through to HEL and I'd have to sort of HEL-MAN myself.
Brilliant work QF/AY ^ - shows what can be done within a true alliance. Just hope I don't spill any G&T close to HKG!!
BD
This meant I was likely to miss my connx onto AY for HKG-HEL, there was the added complication of having onward HEL-MAN on separate ticket.
Called my TA who has spoken with QF - QF also called me direct to confirm: I'm now on 29 all the way to LHR and then BA up to MAN. I was half expecting QF to insist they book me through to HEL and I'd have to sort of HEL-MAN myself.
Brilliant work QF/AY ^ - shows what can be done within a true alliance. Just hope I don't spill any G&T close to HKG!!
BD
Sep 23, 2008, 8:28 pm
#2
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Glad that you had a good experience!
It always is good to hear the stories of when QF (or any other airline for that matter) actually do something nice/easily sort out problems that they don't necessarily have to.
It always is good to hear the stories of when QF (or any other airline for that matter) actually do something nice/easily sort out problems that they don't necessarily have to.
Sep 24, 2008, 1:54 am
#3
Join Date: Feb 2005
Location: MEL, land of Oz
Programs: QF Plat & LTG; A3*A Gold; Avianca LM; Velocity; IHG Platinum, Accor All
Posts: 421
Nice to hear
Nice to hear your positive story BD1959. ^
I often take that combination of flights myself (QF/AY via HKG to HEL, then onwards), so I will keep your experience in mind for future reference.
Can I ask, was the airfare purchased via AY or QF (I usually use the AY D class fare as much lower $$).
Cheers for tonight.
tb
I often take that combination of flights myself (QF/AY via HKG to HEL, then onwards), so I will keep your experience in mind for future reference.
Can I ask, was the airfare purchased via AY or QF (I usually use the AY D class fare as much lower $$).
Cheers for tonight.
tb
Sep 24, 2008, 2:46 am
#4
Join Date: Jun 2005
Location: MEL, AU
Programs: DJ Velocity, Skywards
Posts: 134
Hi there
In 2006 i had these sectors booked :
MEL-SYD (QF Paid)
SYD-CNS-SIN (QF Award)
SIN-HEL-LHR (AY Paid)
on return
MAN-LHR (BA Paid)
LHR-HEL-SIN (AY Paid)
SIN-ADL (QF Award)
ADL-MEL (QF Paid)
All legs were on seperate tickets, got checked thru MEL-LHR out & MAN-MEL on the return no problems.
Also the check in chick at MAN noticed i had achieved AA PLAT on the the flights to the UK and gave me a couple of terraces invites (one for MAN & one for LHR) Said i would have see the the AY dragon at HEL for access there, I got in the lounge at HEL and also got a Y-J upgrade HEL-SIN
One World worked for me on this trip^
Cheers
vflyer
In 2006 i had these sectors booked :
MEL-SYD (QF Paid)
SYD-CNS-SIN (QF Award)
SIN-HEL-LHR (AY Paid)
on return
MAN-LHR (BA Paid)
LHR-HEL-SIN (AY Paid)
SIN-ADL (QF Award)
ADL-MEL (QF Paid)
All legs were on seperate tickets, got checked thru MEL-LHR out & MAN-MEL on the return no problems.
Also the check in chick at MAN noticed i had achieved AA PLAT on the the flights to the UK and gave me a couple of terraces invites (one for MAN & one for LHR) Said i would have see the the AY dragon at HEL for access there, I got in the lounge at HEL and also got a Y-J upgrade HEL-SIN
One World worked for me on this trip^
Cheers
vflyer
Sep 24, 2008, 6:45 am
#5
Original Poster
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,750
Nice to hear your positive story BD1959. ^
I often take that combination of flights myself (QF/AY via HKG to HEL, then onwards), so I will keep your experience in mind for future reference.
Can I ask, was the airfare purchased via AY or QF (I usually use the AY D class fare as much lower $$).
Cheers for tonight.
tb
I often take that combination of flights myself (QF/AY via HKG to HEL, then onwards), so I will keep your experience in mind for future reference.
Can I ask, was the airfare purchased via AY or QF (I usually use the AY D class fare as much lower $$).
Cheers for tonight.
tb
Thanks for the wishes - sat in QC MEL drinking the fizz!!
The original tickets appear to have been issued by AY - initially they were a Y/J/Y combo but I wanted the SC for HEL/MAN and so upgraded that leg using a separate ticket. My points upgrade MEL/HKG has come through, too.
Looks like QF have repositioned a plane for tonight, original delayed dep of 03:15 has been brought fwd to 01:00 - and the inbound (which would normally service this flight) is now not due until 04:00am.
Happy camper, here!!
BD
