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$498 -- Amazing Roundtrip Fare to New Zealand

$498 -- Amazing Roundtrip Fare to New Zealand

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Old Sep 24, 03, 5:41 pm
  #16  
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
OK. . so following your advice, I called Qantas again today and was told (by a different agent) that this fare is NON-upgradeable. Am I not asking the correct question? Thanks for any advice you may be able to give.
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Old Sep 24, 03, 6:47 pm
  #17  
NM
 
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
I cannot find anything in the QF FF program information that restricts upgrades from any paid fare.

From Qantas web site
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">You will need to have a confirmed (and paid) Qantas domestic or international ticket on a Qantas-operated service with a Qantas (QF) flight number to upgrade using Qantas Frequent Flyer points or Upgrade credits. Upgrades may be pre-booked between 355 days and 24 hours before departure, if an Award seat is available.

To request a flight upgrade, call flight Award reservations.

Upgrades are subject to capacity controls and availability is limited. Upgrades will only be provided if there is a seat available in the relevant Award booking class. This depends on the flight, date, season and destination. Some flights may have no Award seats available.</font>
Also note that some things change next year (01/01/2004) as per the * reference from the table of points/UC's rewquired:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">* Effective for bookings from 1 January 2004: For domestic flights within Australia, Discount Economy includes Super Saver (classes M, L and V) and Red e-Deal (class N). International flights including flights within New Zealand (classes B, G, K, L, M, N, O, Q, S, V, W) For domestic flights within Australia, Full Economy includes Fully Flexible (classes Y, B, H) and Flexi Saver (class K). International flights including flights within New Zealand (class Y)</font>
This clearly includes N fares in the list of discount international fares that can be upgraded.

You must have a confirmed and paid ticket, so that excludes FF award tickets (X or U class) and free tickets that might have been provided as a prize or other industry incentive by Qantas (since you will not have paid for the ticket). Note that paying for taxes as per award tix is not the same as having a paid ticket.

I would be asking the agent to show you where in the N fare rules or the QFF programe rules it states the fare is not upgradable. Perhaps we have all missed something and QF can point us to it.
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Old Sep 24, 03, 7:10 pm
  #18  
 
Join Date: Sep 2002
Location: BNE, Australia...not too far from the nearest Qantas Pub err Club
Posts: 3,637
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ldsant:
OK. . so following your advice, I called Qantas again today and was told (by a different agent) that this fare is NON-upgradeable. Am I not asking the correct question? Thanks for any advice you may be able to give.</font>
Is it "non" or "none available" upgrade? As is well known here, those U seats are rare as hen's teeth.

Have a look at the procedure for waitlisting, here:

Using upgrades
The US number for flight awards is 1 (800) 227 4220
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