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-   -   QF e-ticket receipts (https://www.flyertalk.com/forum/qantas-frequent-flyer/80234-qf-e-ticket-receipts.html)

og May 13, 2003 3:13 am

QF e-ticket receipts
 
Anyone having a problem with their emailed QF e-ticket receipts not turning up? I have made several bookings and although the "system" says that a receipt will be emailed, nothing turns up (the booking is valid and on the QF web site). Mystery solved by Hotmail..... the receipt email is directed to the junk mail folder. Nothing appears at my work email address, so I presume the server just rejects the email as spam. Is this a common problem - should QF look at the email system they use?

michaelblain May 13, 2003 3:42 am

It will be your work server - settings must be a bit strict for the type of content in the mail.

Let your IT people know the details and they will be able to set an exception for the address (or address types) that these are sent from.

Globaliser May 13, 2003 3:43 am

Whilst on this topic, will QF print you an e-ticket receipt when you check in? I have had experience of some other airlines having a good system for this (BA and AA) and some not (EI).

[This message has been edited by Globaliser (edited 05-13-2003).]


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