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Cathay not sharing award inventory with QF?

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Cathay not sharing award inventory with QF?

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Old Aug 7, 2007, 3:46 pm
  #1  
Original Poster
 
Join Date: Dec 2005
Location: SYD
Programs: UA*1K, BA Gold, SPG Platinum
Posts: 245
Cathay not sharing award inventory with QF?
G'day all

I'm trying to book an F award using QF points, LHR-HKG on CX.

I'm a CX member and can see availability using the CX award tool
in Z (F award) across multiple flights and days.

However the Qantas agent can't see any availability at all.

What's going on here - am I dealing with an incompetent QF agent or
has CX gone cold on making award seats available to QF members?
flyGreg is offline  
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Old Aug 7, 2007, 7:55 pm
  #2  
 
Join Date: Nov 2006
Programs: AAdvantage EXP
Posts: 1,482
How far out is the booking? If it is over 330 days and less than 355 days it might be in the window reserved for the airlines own members only.

If not then another call to another agent might be the go
simongr is offline  
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Old Aug 7, 2007, 8:22 pm
  #3  
 
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
I know you can't see CX flights online with the QF availability tool.

It must just be QF issue as when I log into a BA account I see CX availability fine.
ANstar is offline  
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Old Aug 8, 2007, 2:48 pm
  #4  
Original Poster
 
Join Date: Dec 2005
Location: SYD
Programs: UA*1K, BA Gold, SPG Platinum
Posts: 245
Originally Posted by simongr
How far out is the booking? If it is over 330 days and less than 355 days it might be in the window reserved for the airlines own members only.

If not then another call to another agent might be the go
I am flying next week... I can see Z availability on those Cathay flights through both BA and CX's award booking websites.

But no Qantas agent (I've tried 4) can see them... Something is wrong..
flyGreg is offline  
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