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Travel agents sue airlines over fuel surcharges

Travel agents sue airlines over fuel surcharges

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Old Dec 18, 06, 2:48 pm
  #1  
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Post Travel agents sue airlines over fuel surcharges

Travel agents sue airlines over fuel surcharges

Travel agents in Australia have launched a legal challenge against international airlines for refusing to pay commission on money collected for fuel surcharges.

More than 1,400 travel agents believe there is up to $80 million owing on ticket commissions.

Travel agents are also claiming airlines are breaching the Trade Practices Act by forcing them to record fuel surcharges as a tax rather than as part of the fare.

Slater and Gordon principal Steven Lewis says papers were served yesterday on major airlines including Qantas and British Airways.

"Travel agents have put up with a lot for a long time and they have finally decided that it's in their interest to claim back from airlines what they believe is rightly theirs," he said.

Mr Lewis says the action has been a long time coming.

"Fuel surcharges have been used by airlines to disguise airfare increases for a long time," he said.
Seems like it's not just us FFs who are upset with fuel surcharges...
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Old Dec 18, 06, 6:53 pm
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og
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Hope the agents win and this leads to the incorporation of fuel fines in the ticket price.
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Old Dec 18, 06, 7:18 pm
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I agree with the travel agents on this one.

They lose out multiple times.

1. The customers are peeved about the "taxes and charges".
2. They get no commission on what should be part of the base fare.
3. Their margins keep getting squeezed.

I wish the TA's all the best luck with this court case. I hope they win (at least against Qantas.... )
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Old Dec 18, 06, 8:09 pm
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Originally Posted by og View Post
Hope the agents win and this leads to the incorporation of fuel fines in the ticket price.
Absolutely.. good on the travel agents.. It's ridiculous that the airlines are permitted to do this and not pay commission on the money QF receive from fuel levy.
I don't know how the government has allowed this situation to happen in the first place.
This would make my year if they win this one. Doing the job that Trade Practices Commission won't..
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Old Dec 18, 06, 9:42 pm
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Good on them.

'$1300' tickets to the USA that really cost $1700 should be outlawed.

If $1700 is the price - thats what the ad should say in the bold figure. If my Outdoor setting from Harvey normal is advertised for $1300 and they tell me in the store the legs cost $400 for it, there would be a riot, and ACCC would bring them to heel in 30 seconds.
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Old Dec 18, 06, 10:35 pm
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Well if S&G can win this argument, maybe they can run a class action on behalf of FF's to recover the fuel levies etc paid on "free" tickets.
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Old Dec 18, 06, 10:43 pm
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Originally Posted by FortuneofWar View Post
Well if S&G can win this argument, maybe they can run a class action on behalf of FF's to recover the fuel levies etc paid on "free" tickets.
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Old Dec 19, 06, 10:22 am
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Where can one donate to the legal fund?
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Old Dec 19, 06, 7:07 pm
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Originally Posted by 777 global mile hound View Post
Where can one donate to the legal fund?

[email protected], please include a 3% cc surcharge fee and $25 fee to pay for my fuel (surcharge) to get the cash from an ATM.
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Old Dec 19, 06, 11:50 pm
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Originally Posted by d00t View Post
[email protected], please include a 3% cc surcharge fee and $25 fee to pay for my fuel (surcharge) to get the cash from an ATM.
Wrong forum, I dont think people use epass here

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Old Dec 20, 06, 4:55 am
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Originally Posted by Aus_Mal View Post
They lose out multiple times.

1. The customers are peeved about the "taxes and charges".
2. They get no commission on what should be part of the base fare.
3. Their margins keep getting squeezed.
Playing devil's advocate here, and thinking longer term: Number 2 is easy for the airlines to fix.
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Old Dec 23, 06, 6:06 pm
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You mean that TAs in Australia still get commissions ?????
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Old Dec 23, 06, 7:52 pm
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Originally Posted by Guy Betsy View Post
You mean that TAs in Australia still get commissions ?????
They can do, yup

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