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-   -   Security? More like cost-cutting (https://www.flyertalk.com/forum/qantas-frequent-flyer/416617-security-more-like-cost-cutting.html)

thadocta Mar 31, 2005 4:01 am

Security? More like cost-cutting
 
As we all know, postage of last minute mail from the QP has always been an advertised benefit of the QP. Qantas wore the postage for it.

Today, one very small part of an email from Qantas contained the following:


Originally Posted by Qantas email
Please note that from 1 May 2005, due to enhanced security arrangements, Qantas Club staff will no longer be able to accept postal, couriered or other items from, for, or on behalf of, lounge members and guests. We thank you for your understanding of this new policy.

Now if it was due to "security", why are they waiting a month before they implement it? Why not just bring it in immediately?

As for accepting couriered items for the member to access from reception, they would have been through screening, so should be perfectly safe.

So we can now no longer send mail from the QP. Sounds like cost-cutting to me.

Dave

Aus_Mal Mar 31, 2005 4:08 am

I always laugh when I read things are being implemented "because of security"

Hmmm. What a great scape goat!

Will the faxes be removed too soon as they are anonymous and you could send untraceable nasty messages?

Will the phones be taken away in case you start breathing heavily into them when calling random numbers?

Will the computers be taken away because you could do bad things on them?

GBA1975 Mar 31, 2005 4:16 am

Whilst I can appreciate the security post Sept 11, to put this decision down to "security reasons" is the greatest load of bs
Any posted/courier articles would have already been through security screening.
Personally sounds like QF can't be bothered to do something like mind a letter etc for QP Member/Guest

Globaliser Mar 31, 2005 4:42 am


Originally Posted by thadocta
Today, one very small part of an email from Qantas contained the following:

More irritations about that e-mail.

It says:-

Access to Associated lounges
__________________________________________________ _________

You are welcome at associated lounges (operated by or on behalf of other airlines) in most international ports where Qantas flies in to but has no lounge of its own. Simply present your membership card and boarding pass, for onward travel that day on a Qantas marketed and operated flight, to the lounge reception staff.

But where Qantas only offers codeshare flights in to a port, ie flights operated by another airline, we do not have lounge arrangements in place for Qantas Club members. Paris is an example of this.
Quite right. But then it goes on:-

Access to oneworld lounges
__________________________________________________ _________

As an additional benefit, Platinum and Gold Frequent Flyers (Emerald and Sapphire oneworld(TM) members) enjoy access to the lounges of our oneworld partners when travelling on eligible^ flights marketed and operated by a oneworld alliance airline.

As part of this alliance, for example, Platinum and Gold members can access the LAN lounge in Santiago, but Qantas Club members with Silver or Bronze Frequent Flyer status cannot.

However, other partner airline arrangements allow Qantas Club members to access British Airways and American Airlines(R) lounges where available, regardless of Frequent Flyer status.
With no mention of the fact that BA's Paris lounge is one that you won't normally get into even if you're flying on a BA code rather than a QF code.

Wongo Mar 31, 2005 6:11 am

Another word, QP is worth jack ____ and Gold and Plat is the card to get. AMEN :cool:

SYDguy Mar 31, 2005 10:02 am


Originally Posted by Globaliser
More irritations about that e-mail.

It says:-Quite right. But then it goes on:-With no mention of the fact that BA's Paris lounge is one that you won't normally get into even if you're flying on a BA code rather than a QF code.

Globaliser, I thought you were fully au fait with the situation of the Paris lounge. We need to dispell this continued misapprehension that this is a BA lounge. It is not. It is an Air France lounge that BA use. Hence all the access problems.

Globaliser Mar 31, 2005 10:06 am


Originally Posted by SYDguy
Globaliser, I thought you were fully au fait with the situation of the Paris lounge.

I am, but the e-mail is particularly misleading about the situation in Paris.

dannyr Mar 31, 2005 1:09 pm


Originally Posted by GBA1975
Whilst I can appreciate the security post Sept 11, to put this decision down to "security reasons" is the greatest load of bs
Any posted/courier articles would have already been through security screening.
Personally sounds like QF can't be bothered to do something like mind a letter etc for QP Member/Guest

Maybe the system was being abused ?

Think of the amount of companies that are located within the airports who possibly have QP membership


Originally Posted by Avis Employee
"Hi, I'm from Avis downstairs, I'm a plat member, so here's our days postage"

Sure, costs would have a lot to do with it, but I'd not be surprised if it was being abused - or not used at all..

Who here had actually used the feature ? I certainly haven't.

GBA1975 Mar 31, 2005 4:07 pm


Originally Posted by dannyr
Maybe the system was being abused ?

Think of the amount of companies that are located within the airports who possibly have QP membership



Sure, costs would have a lot to do with it, but I'd not be surprised if it was being abused - or not used at all..

Who here had actually used the feature ? I certainly haven't.

Possibly being abused yes, but find it hard to imagine a company that would do that given that would only account for a small % of operating costs :confused:

lokijuh Mar 31, 2005 4:39 pm


Originally Posted by dannyr
Who here had actually used the feature ? I certainly haven't.

Outgoing postage ... never used. Where I have used it on several occasions is picking up documents, and other items at QP's during, after and before my travels (eg. swapping car keys with partner, getting the office to courier things I need or have forgotten to take etc). I too thought it being more than just based on security, as anything has to be security screened before getting into the QP. If such an issue I'd be even prepared to pay a few $$ extra to pay for extra screening (such as compulsory residue testing in addition to the xray).

lokijuh Mar 31, 2005 4:51 pm

accidental double post

falconea Mar 31, 2005 6:13 pm


Originally Posted by dannyr
Who here had actually used the feature ? I certainly haven't.

I tried once, about 3 years ago, in the MEL INTL QP. They refused, and told me that the newsagent would do it. Security was their given reason, which I didn't understand.

The item was obviously a birthday card.

Audrey

HW Mar 31, 2005 8:47 pm


Originally Posted by dannyr
Who here had actually used the feature ? I certainly haven't.

A couple of years ago I found myself in SYD Intl with a few hours to spend (due to "minor technical" issues with an aircraft) so I wrote a few letters - on their Qantas postcards - and asked the staff to mail them: no problems.

Wongo Mar 31, 2005 8:56 pm

The only time I traveled on F, i wrote postcards and they refused to post to me.

thadocta Mar 31, 2005 9:24 pm

I have used the service to get mail posted, but only domestically.

I am still rather bemused though - and nobody seems to have commented on it yet - that it is being touted as a "security" issue, yet they are delaying its implementation by a month. If it was such a problem, one would think that it would be brought in immediately.

Dave


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