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First Time in First Class MEL - SIN Questions

First Time in First Class MEL - SIN Questions

Old Jan 9, 20, 4:23 am
  #1  
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Join Date: Jan 2017
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First Time in First Class MEL - SIN Questions

Forgive me for asking; I looked back through about 6 pages and couldn't find info. We're flying first class later this month; it's our first time in F ever so obviously first QF. Our flight is QF35, booked with AA miles.
  1. I've read that they contact you the day before your flight to schedule a massage in the lounge. Since we're traveling internationally and may not be reachable by phone, should I reach out and give contact info or schedule the massage myself (I really want P2 to experience this; it will be a highlight)?
  2. I've seen a video review where PJs are provided. QF35 is a daytime flight, but are PJs still available? Again, these would be a nice keepsake for our first time in first class.
Thanks!
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Old Jan 10, 20, 5:35 am
  #2  
DC9
 
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Yes, as you are flying First Class, you should be telephoned by the First Lounge on the day prior. As you say, you may be uncontactable, meaning that you may have to enquire about a Spa booking as soon as you arrive at the Lounge. The treatments can book out.

I do not have a telephone number for the First Lounge, but the Business Lounge is 03 8336 4294 (+61 3 8336 4294). They may be able to transfer you. The Spa hours are generally 7.30am to 4.00pm daily.

As for PJs, I’m not sure about daytime flights. If they are not offered, I would spin the FAs a bit of a story, as they may have some stored on-board anyway.

So, if you are not able to pre-book the Spa, try to arrive early, enquire about a booking, eat, drink and have some great relaxation time. Enjoy.
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Last edited by DC9; Jan 10, 20 at 6:38 am
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Old Jan 10, 20, 8:34 am
  #3  
 
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Originally Posted by DC9 View Post
As for PJs, Iím not sure about daytime flights. If they are not offered, I would spin the FAs a bit of a story, as they may have some stored on-board anyway.
I got PJs on daytime SYD-SIN flight in September ^
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Old Jan 10, 20, 9:42 pm
  #4  
 
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Yes.. PJs on QF35
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Old Jan 12, 20, 1:50 am
  #5  
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PJs are available. You can call the lounge yourself to book a spa time. I would do this early on the day before, or even the day that... times can book out even for F.

Be prepared for a very long meal service - it can take around 3 hours. If you are wanting to snooze after a big meal they will set your bed up for you, but you will be lucky to get an hour or two. It is nice to have the bed made up so you can relax and watch tele or a movie.
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Old Jan 12, 20, 1:56 am
  #6  
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Originally Posted by LHR/MEL/Europe FF View Post
PJs are available. You can call the lounge yourself to book a spa time. I would do this early on the day before, or even the day that... times can book out even for F.

Be prepared for a very long meal service - it can take around 3 hours. If you are wanting to snooze after a big meal they will set your bed up for you, but you will be lucky to get an hour or two. It is nice to have the bed made up so you can relax and watch tele or a movie.
Ah, thanks for the info on the meal service. We'll have a ridiculously long (but wonderful) 7 hours to explore SIN for the first time since 2017, so napping on that flight will be a probability.
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Old Jan 23, 20, 4:57 pm
  #7  
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Originally Posted by DC9 View Post
Yes, as you are flying First Class, you should be telephoned by the First Lounge on the day prior. As you say, you may be uncontactable, meaning that you may have to enquire about a Spa booking as soon as you arrive at the Lounge. The treatments can book out.

I do not have a telephone number for the First Lounge, but the Business Lounge is 03 8336 4294 (+61 3 8336 4294). They may be able to transfer you. The Spa hours are generally 7.30am to 4.00pm daily.

As for PJs, Iím not sure about daytime flights. If they are not offered, I would spin the FAs a bit of a story, as they may have some stored on-board anyway.

So, if you are not able to pre-book the Spa, try to arrive early, enquire about a booking, eat, drink and have some great relaxation time. Enjoy.
Called the biz lounge and was transferred to the first class spa immediately. Booked the treatment for my wife, and they were extremely thorough and helpful. Thanks for the assistance!
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Old Jan 30, 20, 6:25 pm
  #8  
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Follow up:

Experience was excellent! The key point: the service was TOP NOTCH! I have never felt as great on a plane as I did in the FAs' hands. 5 passengers in the cabin, 3 FAs: immediate service, proactive top-ups, bed made in next door seat. They gave us a flight deck intro and tour at the end as well. Yes the cabin was a bit older (not refreshed on our bird), and the massage feature only worked on the legs, but the meal was the absolute best I've ever had on a plane. Worth every AA mile.

Lounge in MEL was solidly a 9, with good (but not great) service staff. After the major flights left (LA, London), the place was super empty. The massage was excellent according to P2 (and spa staff *were* fantastic), and overall the ground experience was probably our best overall or very close.

Thanks for the tips! You guy helped the trip live up to the "aspirational" ideal.

(Oh, and I timed meal service: 90 minutes. But, you know, only 5 people. )
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