Can I miss a leg and con't with rest of trip?
May 29, 2019, 6:48 am
#1
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Join Date: Jun 2009
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Can I miss a leg and con't with rest of trip?
I have an upcoming HKG-SYD-BNE and BNE-HKG.
I actually need to head to Gold Coast. Would QF allow me to check to SYD only, forgoing the connecting SYD-BNE leg- I will then buy a separate ticket to OOL and use my return BNE-HKG leg?
I actually need to head to Gold Coast. Would QF allow me to check to SYD only, forgoing the connecting SYD-BNE leg- I will then buy a separate ticket to OOL and use my return BNE-HKG leg?
May 29, 2019, 7:23 am
#4
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If that is all on one ticket and you no show for any segment, all remaining segments will be cancelled.
You either need to fly as ticketed or have your ticket changed to cancel the segment.
You either need to fly as ticketed or have your ticket changed to cancel the segment.
May 29, 2019, 9:35 am
#5
Join Date: Mar 2019
Posts: 11
Actually amazingly once I was working in Phillipines and taking Thai airways SYD -BKK- MNL. On the way home I stayed in Thailand and never bothered returning to Sydney and my next flight was going to miss the Sydney leg and hop on in Bangkok and when I rang to ensure it would be ok they said it would not.
Mind you I had already missed the flight and had the next ticket issued. Don’t ask me how but somehow after 50 no’s from Thai call centre staff I ended up on the line with a Thai airways person in Perth who jumped onto a system and separated the tickets to allow me to do it.
Once off maybe, but it can be done but good luck finding the person who had the access and the desire.
Mind you I had already missed the flight and had the next ticket issued. Don’t ask me how but somehow after 50 no’s from Thai call centre staff I ended up on the line with a Thai airways person in Perth who jumped onto a system and separated the tickets to allow me to do it.
Once off maybe, but it can be done but good luck finding the person who had the access and the desire.
May 29, 2019, 6:13 pm
#7
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Join Date: Jan 2002
Posts: 44,574
If you just skip the SYD-BNE flight, then you will be a no-show on that flight and still have to pay any penalties to change the flights plus also pay any no-show penalties
It may be that a no-show causes the rest of itinerary to be cancelled - this depends on the fare rules - it is not necessarily true that the remaining sectors will be cancelled
May 30, 2019, 8:27 pm
#8
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UPDATE: Called Qantas myself yesterday and they told me it will cost HK$1000pp just to cancelled the SYD-BNE leg. Then wife calls and asked about section 4.6 of the condition of carriage:
If you notify us in advance, in accordance with any timeframes set out in your fare rules, that you will not show up for the flight, we will not cancel any subsequent flight reservations on your Ticket.
Qantas was then able to cancel the SYD-BNE without any fees!!!!! They took a telephone recording that we would like to forfeit that flight.
4.6 If You Are Late or Do Not Show Up for Your Flight
Refer to the fare rules of the fare you have purchased.If you notify us in advance, in accordance with any timeframes set out in your fare rules, that you will not show up for the flight, we will not cancel any subsequent flight reservations on your Ticket.
Qantas was then able to cancel the SYD-BNE without any fees!!!!! They took a telephone recording that we would like to forfeit that flight.
May 30, 2019, 8:42 pm
#9
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You were very lucky - there is nothing there that says that a segment can be dropped without penalty
It would have seemed easier to have paid the approx $184 and just changed the date to one that want to travel on ( assuming no restriction on stopovers )
It would have seemed easier to have paid the approx $184 and just changed the date to one that want to travel on ( assuming no restriction on stopovers )
May 30, 2019, 9:56 pm
#10
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May 30, 2019, 10:48 pm
#11
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As far as the clause 4.5 goes, it only says that it can be dropped in accordance with the fare rules without the next flight being cancelled - not that a sector can just be dropped - i.e. as long as not a no show
Jun 1, 2019, 6:39 pm
#12
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UPDATE: Called Qantas myself yesterday and they told me it will cost HK$1000pp just to cancelled the SYD-BNE leg. Then wife calls and asked about section 4.6 of the condition of carriage:
If you notify us in advance, in accordance with any timeframes set out in your fare rules, that you will not show up for the flight, we will not cancel any subsequent flight reservations on your Ticket.
Qantas was then able to cancel the SYD-BNE without any fees!!!!! They took a telephone recording that we would like to forfeit that flight.
4.6 If You Are Late or Do Not Show Up for Your Flight
Refer to the fare rules of the fare you have purchased.If you notify us in advance, in accordance with any timeframes set out in your fare rules, that you will not show up for the flight, we will not cancel any subsequent flight reservations on your Ticket.
Qantas was then able to cancel the SYD-BNE without any fees!!!!! They took a telephone recording that we would like to forfeit that flight.
Jun 1, 2019, 7:02 pm
#13
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Good point - the reservation for that flight may have been cancelled ; unless the ticket has been resissued with the new routing, will still need to fly SYD-BNE or get reservation ticketed without it before flying BNE-HKG
Jun 7, 2019, 7:44 am
#14
Join Date: Jun 2009
Location: Brisbane QLD AU
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Posts: 235
I’d be wary of this. The agent just cancelled the ongoing reservation SYD-BNE but the ticket has not been changed which means your ticket is now out-of-sequence. I would therefore call back and check that the ticket is still valid for your return, and that the reservation is ok as it is.
If the SYD-BNE flight is still there the OP can still ask to be checked to SYD - just double checked bags are short tagged to SYD also. Even if the SYD-BNE flight was still active but pax was marked as not travelling I don't believe that would cancel the BNE-HKG sector.
Airport CSA's don't care whether the previous coupon is flown on or not, only that pax has a booking for BNE-HKG & a flight coupon for it. Best to try and checkin online the day prior and if you get a boarding pass you're all good. You can also use the self service kiosks at BNE International so don't need to physically speak to anyone to checkin.
Last edited by ozflygirl747; Jun 7, 2019 at 5:00 pm Reason: Edited to replace OOL with BNE
Jun 7, 2019, 4:37 pm
#15
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I guess the proof of the pudding will be if the checkin person in HKG says "travelling to SYD" or "travelling to OOL" - if it's the former, then you know that reservations has cancelled the SYD-OOL flight.
If the SYD-OOL flight is still there the OP can still ask to be checked to SYD - just double checked bags are short tagged to SYD also. Even if the SYD-OOL flight was still active but pax was marked as not travelling I don't believe that would cancel the BNE-HKG sector.
If the SYD-OOL flight is still there the OP can still ask to be checked to SYD - just double checked bags are short tagged to SYD also. Even if the SYD-OOL flight was still active but pax was marked as not travelling I don't believe that would cancel the BNE-HKG sector.
If the sector to BNE is still in the itinerary, he may not be able to fly bne to hkg until either (a) that sector is flown or (b) that the ticket is reissued to not have the sector in it - this would still incur fees