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-   -   Compensation for delayed baggage (https://www.flyertalk.com/forum/qantas-frequent-flyer/1962376-compensation-delayed-baggage.html)

thatflyer Mar 24, 2019 4:06 pm

Compensation for delayed baggage
 
does anyone know what the compensation rates are for lost luggage if you are travelling on business?

12hrs $100AUD?
24hrs $200
48hrs $300?

is that right?

what happens after 48hrs?

thanks


Mwenenzi Mar 24, 2019 5:51 pm


Originally Posted by thatflyer (Post 30925029)
Does anyone know what the compensation rates are for lost luggage if you are travelling on business?

12hrs $100AUD?
24hrs $200
48hrs $300?

Is that right?

What happens after 48hrs?

Sill no bags?

OP's other thread (LHR-SIN-BNE on BA/QF)
https://www.flyertalk.com/forum/brit...-any-tips.html

thatflyer Mar 25, 2019 1:40 pm

Still no bags and now I leave in a couple of hours.

Got the $300AUD comp. but in reality it covers jack all.

The only issue i got I got now I return to LHR is that I put my only jacket I own in my case.

And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.

I only own 3 pairs of jeans and 2 of those were in my suitcase......

So if I don’t get my bags back ASAP I will need to buy new clothes for home.

In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.

What a pain. Gawd I hate Qantas so much.

Dave Noble Mar 25, 2019 1:46 pm

Assuming that this was an international trip, then the airline is liable for costs up to XDR1131 ( approx $2200 )

Class of service is irrelevent. The airline will not offer that much, but if you incur costs, it is liable

Purchase what you need and send scanned receipts with a claim to Qantas

Mwenenzi Mar 25, 2019 1:58 pm


Originally Posted by thatflyer (Post 30928537)
Still no bags and now I leave in a couple of hours.
Got the $300AUD comp. but in reality it covers jack all.

The only issue I got I got now I return to LHR is that I put my only jacket I own in my case.
And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.
I only own 3 pairs of jeans and 2 of those were in my suitcase......
So if I don’t get my bags back ASAP I will need to buy new clothes for home.

In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.

What a pain. Gawd I hate Qantas so much.

But BA lost your bag. In SIN?
Has world tracer given any indication on where the bag is?
Have you informed them on your UK address?


Originally Posted by thatflyer (Post 30921958)
Flew first BA to Singapore and then business on Qantas to Brisbane.

Luggage is somewhere in Singapore. It has been 48hrs now. Problem is I leave in 48hrs.
<snip>



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