Compensation for delayed baggage
#1
Original Poster
Join Date: May 2017
Programs: BA - Gold, EK - Gold
Posts: 107
Compensation for delayed baggage
does anyone know what the compensation rates are for lost luggage if you are travelling on business?
12hrs $100AUD?
24hrs $200
48hrs $300?
is that right?
what happens after 48hrs?
thanks
12hrs $100AUD?
24hrs $200
48hrs $300?
is that right?
what happens after 48hrs?
thanks
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,006
#3
Original Poster
Join Date: May 2017
Programs: BA - Gold, EK - Gold
Posts: 107
Still no bags and now I leave in a couple of hours.
Got the $300AUD comp. but in reality it covers jack all.
The only issue i got I got now I return to LHR is that I put my only jacket I own in my case.
And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.
I only own 3 pairs of jeans and 2 of those were in my suitcase......
So if I don’t get my bags back ASAP I will need to buy new clothes for home.
In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.
What a pain. Gawd I hate Qantas so much.
Got the $300AUD comp. but in reality it covers jack all.
The only issue i got I got now I return to LHR is that I put my only jacket I own in my case.
And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.
I only own 3 pairs of jeans and 2 of those were in my suitcase......
So if I don’t get my bags back ASAP I will need to buy new clothes for home.
In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.
What a pain. Gawd I hate Qantas so much.
#4
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,571
Assuming that this was an international trip, then the airline is liable for costs up to XDR1131 ( approx $2200 )
Class of service is irrelevent. The airline will not offer that much, but if you incur costs, it is liable
Purchase what you need and send scanned receipts with a claim to Qantas
Class of service is irrelevent. The airline will not offer that much, but if you incur costs, it is liable
Purchase what you need and send scanned receipts with a claim to Qantas
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,006
Still no bags and now I leave in a couple of hours.
Got the $300AUD comp. but in reality it covers jack all.
The only issue I got I got now I return to LHR is that I put my only jacket I own in my case.
And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.
I only own 3 pairs of jeans and 2 of those were in my suitcase......
So if I don’t get my bags back ASAP I will need to buy new clothes for home.
In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.
What a pain. Gawd I hate Qantas so much.
Got the $300AUD comp. but in reality it covers jack all.
The only issue I got I got now I return to LHR is that I put my only jacket I own in my case.
And now now I am going to freeze when I return home. Also I am a bit of a frugal guy and don’t actually own that much clothing.
I only own 3 pairs of jeans and 2 of those were in my suitcase......
So if I don’t get my bags back ASAP I will need to buy new clothes for home.
In addition the clothes I had to buy here I no longer have a case to put them in! Luckily the office here gave me a cardboard box to put them in.
What a pain. Gawd I hate Qantas so much.
Has world tracer given any indication on where the bag is?
Have you informed them on your UK address?