Weighing all wheelie cases

Old Dec 19, 2018, 7:29 am
  #166  
Moderator: Asiana & Qantas Frequent Flyer
Aman Contributor Badge
 
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,437
Originally Posted by LTN Phobia
I hadn't even noticed that. How long has it been that way?
They stopped at the beginning of 2018.
LTN Phobia likes this.
DownUnderFlyer is online now  
Old Dec 19, 2018, 12:49 pm
  #167  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 22,039
Originally Posted by LHR/MEL/Europe FF
Except it doesn't state that! And if QF are relying on their policy stated on the website they would have a hard time showing the current wording implies maximums per dinension.

The wording is simply:
  • Total dimensions are measured by adding together the length, height and depth of the bag.

As it talks about 115cm bags, 105 cm bags and garment bags, the 'total dimensions' could be taken to mean each one of those items by themselves. not the actual LxHxD.
...
Yes, the page is poorly constructed and has been abridged from what was published in the past, but they are indeed the maximums.

Here is how Qantas.com listed the sizes 20 years ago: (https://web.archive.org/web/19981212...tas.com.au:80/) [Select 'Flying with us', "Domestic Economy Class" then click GO]

Originally Posted by Domestic Economy
...

Carry on baggage is limited to 2 pieces as follows:

Briefcase or carry on bag not exceeding depth 23cm (8"), height 34cm (13"), Length 48cm (19") and/or suitpack or garment bag (Non-rigid frame, unfolded) not exceeding thickness 11cm (4"), width 60cm (24") and length 114cm (45") unfolded. ...
If you have been able to carry your bag onboard in the past then that just good luck.

Other than that, if you bag does not comply with the dimensions of the sizer then it is oversized. End of Story.
Thai-Kiwi likes this.

Last edited by serfty; Dec 19, 2018 at 1:42 pm
serfty is offline  
Old Dec 19, 2018, 9:03 pm
  #168  
 
Join Date: Feb 2018
Programs: Qantas
Posts: 103
Originally Posted by LHR/MEL/Europe FF
If QF wanted they could have stated: 1 x 115cm = 56cm (max) x 36cm (max) by 23cm (max).
Well call me a Qantas fan boy if you wish as I purchased the Qantas London 3 piece set... well 2 of them. The size of the small case is 56cm x 39cm x 20cm. I asked in Adelaide on Sunday to weigh my carry on (which was only 4kg) and apart from that, there's been no other mention in Sydney, LA or Portland. Maybe having the Qantas brand on the side they'll just have to take them regardless.

Regards,

Michael
Volvo Mike is offline  
Old Dec 20, 2018, 12:03 am
  #169  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,415
Originally Posted by serfty
Yes, the page is poorly constructed and has been abridged from what was published in the past, but they are indeed the maximums.

Here is how Qantas.com listed the sizes 20 years ago: (https://web.archive.org/web/19981212...tas.com.au:80/) [Select 'Flying with us', "Domestic Economy Class" then click GO]



If you have been able to carry your bag onboard in the past then that just good luck.

Other than that, if you bag does not comply with the dimensions of the sizer then it is oversized. End of Story.
Aren't you giving the airlines the benefit of the doubt by assuming they are the maximums? It doesn't state that. The sizer at the airport seems too late to be incorporated into the contract.

Volvo Mike's post below - QF issued bag is within total max dimensions but exceeds one of the individual ones. This seems to indicate individual dimensions are not totals.
LHR/MEL/Europe FF is offline  
Old Dec 20, 2018, 12:14 am
  #170  
 
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,188
Does anyone know the actual dimensions of the sizer? Presumably there are tolerances involved? (If not Iíll measure one next week!)
nancypants is offline  
Old Dec 20, 2018, 12:49 pm
  #171  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 22,039
Originally Posted by LHR/MEL/Europe FF
...

Volvo Mike's post below - QF issued bag is within total max dimensions but exceeds one of the individual ones. This seems to indicate individual dimensions are not totals.
Qantas don't make those bags - they license the branding.

Qantas logo or no Qantas logo, @Volvo Mike's bag exceeds the maximum for carry on. It's fine for checked luggage.
nancypants likes this.
serfty is offline  
Old Dec 21, 2018, 6:31 pm
  #172  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,415
Originally Posted by serfty
Qantas don't make those bags - they license the branding.

Qantas logo or no Qantas logo, @Volvo Mike's bag exceeds the maximum for carry on. It's fine for checked luggage.
Disagree.

And here's the evidence that it is the total dimensions, not individual that make up the 115/105: https://www.qantasstore.com.au/p/qan...laboard/179131

For sale on the Qantas site, with names that are distinct and unique to Qantas operations (Mascot, Longreach, Winton, Charelville, etc).

The link above is to a 'wheelaboard' - that cannot be taken to mean anything but cabin. The dimensaions? 46x34x25 (the latter exceeding the 23cm you state applies). 105cm total (therefore compliant), but with different component dimensions to the ones stated on the website.

A company can't sell a product under its own branding/licence, in its own store, and then refuse carriage of that bag.
LHR/MEL/Europe FF is offline  
Old Dec 21, 2018, 6:55 pm
  #173  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,247
Originally Posted by LHR/MEL/Europe FF
Disagree.

And here's the evidence that it is the total dimensions, not individual that make up the 115/105: https://www.qantasstore.com.au/p/qan...laboard/179131

For sale on the Qantas site, with names that are distinct and unique to Qantas operations (Mascot, Longreach, Winton, Charelville, etc).

The link above is to a 'wheelaboard' - that cannot be taken to mean anything but cabin. The dimensaions? 46x34x25 (the latter exceeding the 23cm you state applies). 105cm total (therefore compliant), but with different component dimensions to the ones stated on the website.

A company can't sell a product under its own branding/licence, in its own store, and then refuse carriage of that bag.
And for the QF sold https://www.qantasstore.com.au/p/ame...e-pink/1001398
<snip>
Carry On Notes:
In Australia all our airlines adhere to either a 105cm or 115cm (total size) domestic carry-on bag size limit.
<snip>
No mention about any particular dimension.
For that bag "External Size: 55cm x 35cm x 24/26cm (expanded) (includes wheels and handles)" so 55 + 35 + 24 =114cm
Mwenenzi is offline  
Old Dec 21, 2018, 8:25 pm
  #174  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 22,039
Originally Posted by LHR/MEL/Europe FF
Disagree. ...
That is up to you.


I'm comfortable with that.
nancypants likes this.
serfty is offline  
Old Dec 21, 2018, 9:23 pm
  #175  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,980
A site selling cases does not make an authoritative source for Qantas's size limits

feel free to believe what you want, but if the agent says the bag isn't going on board, you will be down to choosing whether to check it in or leeave it
nancypants likes this.
Dave Noble is offline  
Old Dec 21, 2018, 9:36 pm
  #176  
 
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,188
Has anyone complained to qantas about the enforcement and/or inconsistencies in size limitations? If so what has the response been?
nancypants is offline  
Old Dec 21, 2018, 11:19 pm
  #177  
 
Join Date: Feb 2009
Location: Cairns, Australia
Posts: 939
Originally Posted by Dave Noble
A site selling cases does not make an authoritative source for Qantas's size limits
Maybe not. But it makes QF look pretty stupid if it is selling cabin bags on its own website which are clearly claimed to be compliant in the product description.

But then, the wording on QF's website clearly addresses maximum total dimensions.

IF the HxLxW dimensions were supposed to be each individual maxima there would be absolutely no point in discussing the combined total, now would there?! Each would logically need to be defined with their attendant maximum (which they're not, not to mention the various examples portrayed which demonstrate compliance with total dimensions).

As to the 56x36x23 supposed maximum versus the QF retail bag at 46x34x25:

The 56cm height can't be a maximum because the example of a garment holder is provided.

Besides, if 56cm can fit, then 46cm can.

Similarly, if 36cm can fit , then 34cm can.

Similarly, if 36cm can fit, then 25cm can (rotate the bag).

IF QF is serious about this cabin baggage purge it should get its website information presented in a manner, which is completely unambiguous. No excuses.

Yet again, a bad job from the QF web team...seriously, folks it ain't hard for a person of average intelligence and literary competence to present the information in a clear, accurate, and unambiguous manner.

If the dimensions are indeed supposed to be maxima then QF has to also fix it's retail website (clearly and utterly branded as QF) and not promote non compliant merchandise as compliant - having just fallen foul of the ACCC over accurate portrayal of product and service you might think QF would attempt to clean up its act.

Claiming that the QF information is clear and unambiguous, which some are attempting, is a fool's errand.

And, as already observed in an earlier post, presenting a dimension cage after the fact (post sale) ain't gonna cut it in terms of complying with consumer law.
lokijuh and nancypants like this.
Platy is offline  
Old Jan 4, 2019, 3:14 am
  #178  
 
Join Date: Apr 2002
Location: +61
Programs: SQ*PPS, QF-WP1 & LTG, VA-Gold, Marriott*LTT, Hilton*Gold, Accor*Platinum
Posts: 5,743
...are they still weighing everything?
shuuy is offline  
Old Jan 6, 2019, 3:24 am
  #179  
 
Join Date: Jan 2019
Posts: 2
It is so inconsistent and becoming a joke!
Slows up boarding and then delays the planes.
People remove items to reach 7 kgs and then reinsert them while queuing on the airbridge.
It is nothing more than an exercise in futility.

The international/domestic transfer is flawed too.
Honestly this is a flawed initiative.
shuuy likes this.
Willie12 is offline  
Old Jan 6, 2019, 4:34 am
  #180  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,980
It sounds like it is flawed in that it (a) isn't being done for every flight and providing a consistent enforcement and (b) that overweight bags are not being properky dealt with

consistent and proper enforcement and people would soon get the message and issues of time to handle would dissipate
shuuy likes this.
Dave Noble is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.