Qantas/Jetstar NRT Lounge Access
Mar 16, 2015, 5:27 am
#1
Original Poster
Join Date: May 2014
Location: Brisbane, Australia
Posts: 909
Qantas/Jetstar NRT Lounge Access
On the 8th of April Jetstar moves to Terminal 3 in NRT which leads me to ask will they (Jetstar) build a lounge in T3 just like they had in OOL
Cause I am guessing their is no more QF Lounge even for those booked on JQ Business Max Fares
It also leads me to ask if QF will possibly close the QF NRT business lounge due to the fact JQ is no longer going to be in T2 and the 747 to SYD is gone (to HND) and their is only one A330 flight to BNE left.
Any insight into what QF will do at NRT would be great
Cause I am guessing their is no more QF Lounge even for those booked on JQ Business Max Fares
It also leads me to ask if QF will possibly close the QF NRT business lounge due to the fact JQ is no longer going to be in T2 and the 747 to SYD is gone (to HND) and their is only one A330 flight to BNE left.
Any insight into what QF will do at NRT would be great
Mar 23, 2015, 12:09 am
#2
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
NRT T3 is a LCC terminal that doesn't even have aerobridges, from what I have been told. A lounge is definitely not on the cards. There's simply no lounge access at NRT for JQ pax from 8 April.
In T2, I would think that QF will maintain its lounge, as it's used by a few partners.
In T2, I would think that QF will maintain its lounge, as it's used by a few partners.
Mar 23, 2015, 1:19 am
#3
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Mar 23, 2015, 1:31 am
#4
Join Date: Mar 1999
Location: Melbourne
Programs: Qantas, Hilton, IHG
Posts: 1,762
Mar 23, 2015, 3:48 am
#5
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
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Well this is indeed news to me. I have never seen signage to the QF lounge at NRT (nor have sought it out). I've just gone to the JL (F) lounge. Its usually been almost empty. Its good for the drinks and the sushi (when the sushi guys are actually there). Its unfortunate that foreigners seem intent on yelling into their cell phones when the locals are quite discrete and respect others' presence.
Mar 23, 2015, 5:40 am
#6
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Not much in there. Feels like a bunker.
The NRT AA lounge is better...
Mar 23, 2015, 7:04 pm
#7
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Anyway, JQ passengers only had access ro the QF lounge at NRT without much being there, so it is not a huge loss to lose lounge access.
Mar 23, 2015, 10:11 pm
#8
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
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Note that JQ have been proactively contacting PAX booked out of NRT on MAX fares (i.e. Lounge access included) and offering reduced fares.
See here from Australian Frequent Flyer:
Originally Posted by phill84 
Just got a 'phone message from Jetstar's booking (overseas call centre with low paid slightly nervous with their limited English operators) office to say no more access to Qantas business lounges for Jetstar business max customers from some date in April!! Do I want a partial refund to a base business fare or a full refund?? Bummer!! Rather look foreward to the Q business lounge. Also got a confusingly different quote for applicable status credits. Told her I'd think about it; the flights' not 'till Oct. anyway (mel-tokyo/narita) Any one else? Am I the first?
Just got a 'phone message from Jetstar's booking (overseas call centre with low paid slightly nervous with their limited English operators) office to say no more access to Qantas business lounges for Jetstar business max customers from some date in April!! Do I want a partial refund to a base business fare or a full refund?? Bummer!! Rather look foreward to the Q business lounge. Also got a confusingly different quote for applicable status credits. Told her I'd think about it; the flights' not 'till Oct. anyway (mel-tokyo/narita) Any one else? Am I the first?
Mar 24, 2015, 5:22 am
#9
Join Date: Mar 1999
Location: Melbourne
Programs: Qantas, Hilton, IHG
Posts: 1,762
Mar 25, 2015, 3:26 pm
#10
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Having said that I don't consider it much of a loss not to visit BNE QFi lounge either.
Mar 25, 2015, 6:15 pm
#11
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I would readily use it if I had not had access to the JAL lounges at NRT.
Mar 25, 2015, 11:28 pm
#12
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I guess my view is that it's not one of those lounges that I feel particularly bothered about visiting. I only ever used it when I was flying JQi though, as I'd normally be at one if the JL F lounges.
Mar 26, 2015, 5:10 am
#15
Join Date: Jul 2007
Programs: QFF
Posts: 5,304